Address: | 1436 White Oaks Rd #9, Campbell, CA 95008, USA |
Phone: | +1 408-377-8113 |
Site: | rensonauto.com |
Rating: | 4.9 |
Working: | 7:45AM–5:30PM 7:45AM–5:30PM 7:45AM–5:30PM 7:45AM–5:30PM 7:45AM–5:30PM Closed Closed |
A
Anonymous User
Renson Automotive was recommended to me by a friend. I have been taking by now both my cars here, each once. The first one I was afraid of as it was a weird unidentifiable sound... They gave me a long explanation and estimate for $3-5000. At that point I quickly remembered that I purchased warranty with the car and Mark at the shop happily contacted them, worked with them and got them agree to the shops findings and pay. It was great reassurance to me that a rigorous insurance company looking after its money agreed to their complete diagnosis. At this point they just climbed a few steps higher in trust. The car was than fixed and the noise was gone. Second car I just took home from them. Again, weird noise, they could make up anything, but they simply fixed a loose belt and the noise was gone again. At this point I decided that they deserve a nice review. Besides, they offer prompt and polite service and Mark is a great asset when it comes to discuss your car, even bad news. Five stars.
A
Anonymous User
Renson Automotive fixed our car when nobody else could. We had given up on the 10 year old Taurus with a recent rebuilt transmission purchased from FORD. Four (4) automotive shops were unable to determine the problem and fix it. One of the shops was the speciality transmission shop that installed the transmission; and two (2) of the auto shops were FORD Service Centers - Frontier Ford Stevens Creek and Sunnyvale Ford El Camino who supplied the transmission. However, Renson Automotive was persistent and successful with the intermittent non-shifting transmission problem! Now after Rensons work the transmission correctly shifts like it should have long ago! Thanks RENSON AUTOMOTIVE!
KE
Kelly Byrne
Weve been customers of Rensons for 15 years. We found them after several issues with other repair shops stripping the oil plug, bolts and just not fixing the issue or finding issues that would cost us 10xs more to fix. In 15 years we have never had to take our car back to fix something they fixed the first time. Any time I thought there was a problem they explained in great detail why the car did what it was doing where other mechanics would find a problem. They might be a bit more expensive than other garages, but I pay it knowing the work is solid and the employees are treated well. We will never go to another mechanic, not even for oil changes.
SK
skra11
I was new to the area and needed a mechanic near my home. An internet search gave Renson. My TBird had sprong a leak and all of the radiator fluid had dumped on the ground in 5 minutes or less. Renson calls me and tells me they know what the problem is but it was part of a factory recall. Take it to ford and they will fix it for free. Or he could fix it for about $350. I paid the $50 diagnostic fee and had Ford fix it by I was Renson customer ever since. Every few years you hear about mechanics charging for unnecessary repairs but you never hear about them sending business away to help the customer. That one incident made me a customer for life.
RO
Roger Adams
I have been going to Renson Automotive for the past 33 years. They have replaced an engine in my van and have kept all my other cars in the best running condition. Bill Faulkner and his staff are the best there is. I would never take my cars to any other place regardless of what I need. Renson is honest, caring, trustworthy, and 100% reliable. I have referred customers to Renson who all have shared the positive experience that I have always received.
CA
Carol Loewen
Always appreciate Bill and the team at Renson. Ive trusted my cars to them for quite a few years already. Their service is trustworthy, excellent, and carried out with integrity. I know if I need a follow-up I can drop by anytime or call ahead for an appointment. I also appreciate their tracking the needs of my car and ensuring it is in good running condition and will last me a long time. Thanks, Bill and team!
ME
Megan Hughes
Renson is an automotive repair shop with integrity. We completely trust them and have been taking all of our vehicles to them for years - from simple mileage checks to major repairs - we have felt well taken care of. They are quick, honest, and go the extra mile doing extensive research to find the best solution to your repair needs. We recommend them to all of our friends.
RA
Radek Aster
Ive been trusting my car with Renson for several years. Always professional, with the highest integrity. They never over-promise, but always over-delivery. The most recent issue (an SRS failure) turned out to be an unaddressed recall issue. Renson could have easily fixed it and charged me, but advised me to let the dealer perform the recall work.
MI
Michael Glow
After my first visit to your shop, way back in the mid 1990s, I decided to never take my car any where else for servicing. I have to say that is still how I feel to this day. Many thanks for the years of honesty, attention to detail, and professional service. Best regards, Michael
JA
Jason colter
Bill at RENSON AUTOMOTIVE is an honest and caring person. I have used his repair services numerous times and am more than satisfied with the repairs. He is spot on with diagnosis and timely repair. You cannot get a better repair shop. Look no further than RENSON! Call Bill TODAY!
SA
Sarah Richardson
My boyfriend and I take our cars to different places to get our cars fixed. He has been telling me to go to his place for years. When my car place had fallen short once again, I finally made the move over to Renson and I havent been disappointed yet. Great job Renson.
PE
Peter Ellis
We have only had wonderful experiences using Renson. The owner, Bill, is a man of great character and integrity and that means the world when looking for top-notch auto care. Without question, my wife and I would wholeheartedly recommend this business!
MA
mary ann carnevale
I have been a customer for over 20 years. The professionalism and care that Bill and his staff bring to their job keeps me coming back for all my car needs. I highly recommend Rensons. It is nice to be able to recognize 5 star service
CH
Christy Lucero
Renson Automotive is hands down, the best mechanic we have ever used! They are always very professional, perform excellent work, and are reasonably priced. We always have a positive experience with Renson and highly recommend them!
NA
Nathaniel Fremd
Depends on the service, they can be very expensive compared to other dealerships around, so make sure to shop around. Ive had great service with them, but some times the prices are hundreds more than a big time dealership.
CH
CHAD ARTERY
Its refreshing to be able to take my car to Renson and not worry about getting ripped off or lied to. The integrity Bill has is rare and appreciated. I tell everyone i know to take their care here!
A
Anonymous User
I have been using Renson for years. They are the best! I have refered my Mom, Dad and my friends. They explain everything and make sure it is done right. Great everytime!!!!
FR
Fredrick Dalla
I am satisfied so far with the work at Rensons and the staff is very freindly and knowledgeable. I would reccomend tham to other people in need of acr service.
AB
Abigail Figueroa
Very honest, I was able to prevent a possible huge future car issue because of their thorough inspection. All from just a basic oil change.
JE
Jennifer Thompson
Always professional, clear and knowledgeable. Best place for your car to be taken care of by friendly folks! Highly recommend