Sky Valley Automotive Inc

Reviews 3

SE

Seattle Fan

My experience was not fair and equitable, I really dont want to go into great detail right now only to say I was not treated fairly, at this point based on what was not done which was far from what I asked for and was needed in order for them to complete what they said was going to be done just to make it possible to "take a look at my car" for one hundred dollars, lets just say for now it was impossible for them to ascertain what they said they did as there was a lack of basic things done just to setup that possibility for a look see as these basics that were needed but were never preformed, far to many things were wrong in order to even complete basic tests they said they did and then confirmed to me that all looked ok, as an example spark plug wires more then a decade old with at least one broken were not replaced as I asked, along with a few other glaring mistakes made by the previous mechanic for this I do not understand, only to say it appears they gave up on it before they even allowed for a fair chance as to even begin to understand what might be wrong or to put themselves in the position to complete their end of the bargain, at this point I think it fair to offer a refund of the $100.00 less a fair fee for adding air to my tires. 2002 Buick Rondezvous

CH

Charles Long

I brought the vehicle to the shop for a diagnosis and cure of high RPMs. They suggested a fix to which I agreed. However, when the vehicle was returned to me, the problem was unresolved. When I voiced my dissatisfaction, I was told that no diagnosis was possible, and they continued to justify an expensive repair for an issue that I did not acknowledge. Now the vehicle exhibits more issues than before the repair. Also, the final bill was significantly higher than the estimate.

NI

Nia Simmons

Very fair pricing and friendly.

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