Address: | 2197 Solano Way, Concord, CA 94520, USA |
Phone: | +1 925-676-2890 |
Site: | solanowayautorepair.com |
Rating: | 4.6 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
RA
randomtitle1971
This review is long overdue. The Kens are great! I ran my 2001 Saturn in to their shop in December; there was both a Check Engine light and a rattling sound coming from my front passenger-side wheel that had me extremely worried. Turned out the noise was because the strut tower was shot, and the Check Engine light was because of a bad EGR valve; they replaced both. While there, they discovered a transmission leak, but it wasnt emergent, so we postponed it. About a month later, the car making a bit of a squealing sound, so I ran it back in. They changed out the transmission filter, problem solved. Throughout it all, they frequently went out of their way to provide great customer service: Pickups and drop-offs as needed, no unnecessary charges (e.g.didnt run a diagnostic every visit even though they know whats causing the problem, like some shops will), and they kept me apprised of my vehicles progress the whole way through. They were so great that my girlfriends started going to them, too. Professional, friendly, and thorough. You cant do better than these guys.
SY
Sylvia Lewis
These guys are super honest and super friendly. I have taken in my car to get my oil changed twice. The most recent time, they noted that the front strut was leaking and then went out of their way to contact the Toyota dealership to check if my car was under warranty. It was... so they gave the closest dealership my information. Theyre a pleasure to deal with and very upbeat. Also they cleaned the exterior of my car for free after doing the oil change.
CA
Carole Dwinell
As always, I trust the Kens and Eddy to take care of my car (actually all three of my old cars). Saturn smog result, PASS. Not bad for an 18 year old Saturn with over 230K miles on it. The best part? It still gets 32 to 34 MPG. And thats because these guys know how to take care of cars and trucks. They really do!!!
JA
Jason Rosenberg
Brought my car in for a routine maintenance at 90K Miles. They treated my car as if their own. Great service great prices. I would not hesitate to bring my car to them and tell all my friends that they are my trusted local auto shop
A
Anonymous User
Been going to Solano Way for years and will continue for years to come. Great Service but most importantly the job gets done right. Ive Found them to be Real Honest people and have never been disappointed in their work or service.
JA
Jay Merani
Identified one problem quickly and got it dealt with, but then charged me almost 600$ for a transmission servicing (should be $270 at most). I recommend shopping around.
OL
Oliver Greenwood
Great location, reasonably priced, and honest work. They send out friendly reminders via email for service, but they are not obnoxious with their emails.
SK
Skip Naler
Simply the best I have been a customer for 20 years and will not go anywhere else
MI
Mike Archa
Great people and great service. You get what you pay for!
AD
Adam J Lang
Great service..... Fast work with Quality i can trust....
DA
Daniel Proctor
they were friendly and very reasonably priced!!!!