Midas

1655 NW Mall St, Issaquah, WA 98027, USA

Address:	1655 NW Mall St, Issaquah, WA 98027, USA
Phone:	+1 425-391-9157
Site:	midas.com
Rating:	3.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed

Location

Photos 18

Reviews 6

Chris Brown

BEWARE - I think these guys are crooks. The first time my car was repaired by them and I picked up my car, I had a noise in my fan that wasnt there when I originally left my car. They diagnosed a piece of paper stuck in the fan. I asked them to save the paper they removed from the fan but, when I asked for the paper, they didnt have it. I was told it was accidently thrown away. I foolishly took my car back a year later for a squeal noise. I was told the exhaust manifold was cracked (which by the way was replaced 17 months earlier by another shop). When I questioned this, I was called the next day - again by the front desk guy - who told me the master mechanic took a look and could produce the squeal from the alternator. I asked about the crack in the exhaust manifold and he confirmed there was a crack. I gave the OK for the manifold to be replaced along with the alternator but, I was quite clear that I wanted the cracked manifold back so, I could take it to the shop that had replaced it 17 months earlier. You guessed it. When I went to pickup my car, the cracked manifold was not at the shop. I was told the owner came in and picked up all scrap metal earlier in the day and took it to recycling. Mind you, this was done on the same day they were suppose to show me the manifold AND apparently it was the first time the owner had taken scrap metal to recycling himself. I fell for a scam twice and the squeal is still there!!, Hopefully, you decide to stay FAR AWAY from this shop.

gavin Rusk

My mother brought her car in for a free routine brake check up expecting to be told brake pads were needed. After a few hours of waiting they called and quoted her $1200 for new rear pads, calipers and rotors due to everything being rusted solid needless to say she was more than a little surprised since the brakes had been working sufficiently when she brought the car in. She called me and asked if I though she should give them the go ahead and I advised her to allow me to take a look at the brakes beforehand. Upon investigation I discovered no moving parts in the entire braking system, front or rear, had "rusted solid". In fact there was very little rust if any at all. All in all it cost me about $75 to replace the pads for all four calipers and the brake fluid and the car is now braking like new. Neither she or I will ever go to Midas again after this experience. Had I not known anything about cars they would have taken advantage of an average costumer in an ordinary scenario which leads me to believe this likely happens often. My hope is that people in similar situations will read this and decide to get a second opinion. As it turns out shops apparently do this because they can replace decent parts with inferior quality re-manufactured parts (that will require more frequent servicing to maintain) for pretty cheap, charge a premium and resell your old parts either as used or to re-manufacturers to maximize profit margins.

Andre Vaiman

Brakes Pad Change - Dont bring car to them On July 28, I dropped my Mitsubishi Montero 2003 car for simple front wheel brake pad change. The shop called me saying they did complete inspection and the brakes system needs to be repaired. Quote: 2500 Brakes work perfectly fine. Just needed brake pad change. They also told me that when they remove one of the wheels, the bolt that holds wheel broke. How can that be? It was holding fine before inspection, which I never authorized. After leaving overnight with them, they charge me 30 to replace bolt. I dont understand and still believe I was scam, because all wheels had fine bolts and after inspection oner broke. Makes no sense Picked up car on July 29, they replaced oner bolt , which somehow broke. I still think it is Shop fault. Sham, horrible service I would not go this shop anymore and dont recommend anyone to do it. It used to be good. Got worse beyond. Manager tries to always tell you stupid MIDAS policy of where they have to perform full inspection. What they told tell you. If they part magically brakes, you pay for it. Total sham. Parts dont brake by themselves when wheels are removed. Shop breaks it and they charge you for it.

Diana Hamilton

Well, I must say that I have appreciated bringing my truck to Issaquah Midas for a few years now - and the new rotors that I just had replaced are so incredibly smooth thanks to the talent here! However, the new tires I had put on yesterday are already having issues. I went to my vehicle to drive in to work today and one of my brand new tires was flat. I have no doubt that Midas will fix the problem directly. Edit: Midas usually opens at 8:00am - I got a tow truck to my place at 7:15am, emailed Midas office manager John, we coordinated, he met me outside of the Midas shop at 7:50am - he took care of the tow truck, fixed the tire - all set. Good people at Midas - my problem was quickly solved - looks like the air pressure valve on one of the new tires wasnt properly in place and leaked overnight. Long story short - in less than 20 minutes a new tire was on my truck and I was back on the road to work. Definitely going to keep going to Midas - they take great care of me and my truck!

Ben B

Unfortunately for Midas, their chain will be judged on the actions of a single shop. This store evaluated my pickup truck today for rear drum brakes. This same store did the rear drum brakes at about 60,000 miles - today the vehicle has about 79,000 miles. After their free check, the store called me to say that the pads could be replaced under the warranty but that unfortunately the rear drums were so rusted out that they could not even be turned. The quote was $644.00 for new brake drums. I politely asked them to not do the work. Enter Les Schwab in Renton. They took the truck in with no explanation from me, just "Please check out the rear brakes." Their diagnosis - no brake job needed, they wouldnt even sell me brake linings because they arent needed yet. I asked about the condition of the drums and I was told they are fine. Beware - this is apparently the kind of shop that gives the vehicle repair industry a bad name.

Nilza Aparecida Lopes

My son took his car to midas to have the ride height adjusted, get a tire fixed, and fix a coolant leak. They insisted on replacing the suspension because they could not raise it (even though it is an adjustable kit) and they also told my son that the coolant leak was coming from the engine and that it needed an engine swap. They wanted us to spend around $3000 in repairs, we told them no and took the car home and now the car is leaking coolant from another pipe, the suspension is shot, and 2 of the tires were punctured... Yesterday my son took the car to a VW mechanic and he managed to fix the coolant leak, and the suspension for less than $500 (thermostat was leaking, and a pipe was punctured by midas) These people are extremely unprofessional, and crooks.