24 Hour Fitness

555 W 19th St, Costa Mesa, CA 92627, USA

Address:	555 W 19th St, Costa Mesa, CA 92627, USA
Phone:	+1 949-650-3600
Site:	24hourfitness.com
Rating:	3.5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 69

Reviews 25

Lauren Ferree

I came to the gym with a group of friends who are all members, who proceeded to enter the gym as I dealt with your employee. I asked if I could join them, use the pass, and carry on with the day. He again rejected the request, and nearly asked me to leave. I have managed teams in the past, and if I heard of any of my employees treating a client wth this disrespect I would immediately terminate him/her. As if that wasnt enough, I surrendered to this poor customer service and proceeded to register for a membership. While I gathered my things to pay, your manager WAS SCROLLING THROUGH FACEBOOK ON HIS PHONE. Right in front of me! If thats not unprofessional I dont know what is. The cherry on top was when my boyfriend who was working out with the rest of the group, seriously injured his back and was laying on the basketball court needing help. When I asked the front desk for ice or a first aid kit cooling patch, your same manager was sitting at a desk, on his phone, and your 2 other front desk assistants were too incompetent to help, I was forced to run upstairs to neighboring restaurants to ask for a bag of ice, something one of your employees should have done. Last time I checked, gyms should be prepared for workout related injuries. Overall, my first experience at this 24 hour gym was TERRIBLE to say the least. I hope your neighboring locations dont provide the same lack of customer service.

FAVIOLA RAMIREZ

Nice gym, clean and good towel service. The only downside is the creep thats always wasting water in the shower exposing himself, the front desk is aware of this man jumping from sauna to showers and pulling his shorts down, to expose his privates when people are walking by...but for one reason or another the employees dont confront him and review policies with him...for that reason Im out, no longer going to this location. Bummer how such a nice place will continue to lose good members due to an idiotic perv.

Not Another Red Light

I just joined and I am very disappointed. This place is a sh*thole. The sinks and toilets are filthy and there are no hand sanitizers anywhere upstairs (or maybe anywhere in the building). One of the water fountains is rusty?! WTF, people?? I am already considering going to another gym and I joined two days ago! Please do a tour before you join or go to the super sport across the street. I expected more, though from 24 and the for the area. This is a bad way to get people to pay more for your super sport gym.

Stephen Ornelas

Right (Aug. 2013) now they are working on the "wet area" (aka: the pool & jacuzzi) , which hinders my workout routine at this location. To be fair, there is a Super Sport literally across the street at triangle square (& also one on Anton) , but the one on 19th is in its own glass menagerie, and im not down with paying for the upgrade just yet. Pool ETA is 2nd week of September so ... its this or the one on Adams, & I hate the layout of that one.

Anonymous User

This gym is great!!!! It needs a remodel like asap but overall the staff is awesome... If your looking to get a membership ask for chris he is super nice and not pushy for trainning murch is your guy anyways im all about good customer service and thats what I get here all the time love it!

Nick L

Good gym! Not as busy as the super sport across the street. Has a good size free weight area and plenty of benches, a larger cardio area, a lap pool, big jacuzzi, steam room and sauna. Not fancy, but if you want fancy go to a country club not a gym

Anonymous User

I really like the fact that this place is not to crowded, but you can really tell that this place is understaffed. Every single time I go there the restrooms are so filthy. This is very surprising due to the upscaled part of Costa Mesa.

Dennis Stewart

Dirty, needs cleaning ASAP. Equipment needs to be organized. Customers do a lousy job at taking weights off the bars and putting stuff back. STAFF AT FRONT DESK ARE GREAT!

Kathy mcmahan

Dirty, old and now theyve closed for a remodel and the phones disconnected. Instead of telling your customers whats going on, you disconnect the phone ? Nice P R .

Vanessa Carroll

The gym has a kids club and lap pool but NO towel service. Locker rooms could use a little love and repair but overall gym was ok. Parking can be tough here.

Anonymous User

This place is so dirty. I have a daughter and even the kids area is dirty. They seriously need to sink some money into this place.

Kirill Kulikov

This location is ok, has no basketball court, all the equipment is little outdated, overall is a good place to go lift.

Anonymous User

Every one in my family and most of my friends Refer to this as " the Dirty Gym". It is filthy.

Anonymous User

The new gym is awesome.. Great equipment a awesome staff.. Very clean!

Tyler Young

Great gym with other things to do around the triangle area

Michael Wisniewski

Needs a remodel a lot of the equipment is old and damaged