Address: | 1366 Logan Ave, Costa Mesa, CA 92626, USA |
Phone: | +1 714-545-4521 |
Rating: | 4.8 |
Working: | Closed 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed |
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Anonymous User
I am mechanically inclined and do most of the work on my car. The only reason I will bring it to someone is if I do not have the proper tools or completely exhausted in troubleshooting (which I hate to do anyways). With that said, here’s the story. I own an Acura NSX that has been having a mechanical issue since owning the car 2 years ago. I brought it to all the "reputable" NSX mechanics/and or dealers in Southern California that fellow NSX owners raved about. The places either said my car was normal, they thought I was being too picky or wouldn’t bother to look at it because it was an intermittent issue that was not an easy fix due to no check engine light. Well after wasting plenty of time and money with these so-called experts, I decided to do research on my own for a willing mechanic I can trust that will listen. I found H and A Auto and read the reviews people had about them. So I gave them a call and spoke with Gary the owner and sole mechanic there. I told him my situation and he didn’t hesitate to look at it. He apparently is very well versed in NSX’s and has the certifications hanging on his wall to prove it. There are also plenty of thank you letters on the wall too. One of the other things that caught my attention was that he said not to worry and he won’t rip me off. That was a relief, but I will believe it when I see it. So I bring it into him and he jumps right on it after I explained the issues. We both are testing things on the car, which makes me feel he’s not some snob telling me to get out of the way. I want to know what’s going on since I know my car better than anyone and Gary does not hesitate to give honest and direct answers to my barrage of questions. I learned that he welcomes challenges and has yet to not be able to solve a problem with over 30 years of experience under his belt. I was hoping not to be the first. Well, after countless hours of troubleshooting and going through every possible part on the car, he was able to fix the problem no one, I mean NO ONE else could find! After fixing my car, we worked out a fair price that left both of us more than satisfied in the end. Gary’s expertise, experience and professionalism are bar none. He will be my go to mechanic from now on and I highly recommend him to anyone who owns an NSX or any other car because he can fix anything! I am now a believer that he does not rip people off and is an ethical and fair businessman. Thanks again and now I can finally enjoy my NSX! Keep up the good work. Contact me a quantex23 @ hotmail dot com for a reference. Louis.
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Hannah Hyun
ive been to h&a auto for intermittent tune-ups, but havent been the most faithful customer - for my own convenience, ill sometimes run over to oilstop/jiffy lube/whatever else i pass by, but no more - gary has my business now for good! i got into a fender bender a few months ago, and like an idiot, i was more concerned about what the car looked like. it seemed to be running fine, and no lights were going off, so i decided to get body work done, and then take it into the shop for a tune-up eventually. got the body work done, and then afterwards, had lights going off on my dash. went to oilstop, where they told me to change x and y fluids - which i did thinking that would get rid of the lights on the dash....and then the lights went away, so i thought i was golden. later that week, driving to work, my car is starting to puff out white smoke from the exhaust that i can see from the side view mirrors. the night before i take it in, i have white smoke coming from the exhaust AND the hood. i take it in the next morning, and gary confirms what my co-workers suspected, that it is a blown head gasket, and may cost up to $2k if i have to replace that, and what looks like a banged up radiator. totally dejected, i leave my car with him, and go off to fetch a rental, since he said hed likely need my car for at least four days. when i get home, i have a missed call from the shop - i call them back, and gary tells me that it ISNT a blown head gasket, just the radiator, that itd be ~$400, and theyd be done by the end of the day. SO THANKFUL, i was nearly crying. thank you, gary, for your honest work!!! **since this happened a few months ago** i had lights going off on my dash intermittently for the last few days, and today, the car would occasionally "stutter" as i was accelerating - i call to make an appointment to get it checked out. i bring my car in - jeff checks everything out, runs the codes, clears the codes, and tries to get the car to replicate what i was experiencing - but couldnt. even though he did all that work, because he couldnt replicate the issue, there was no charge. LOVE that this shop doesnt make things up or try to up-sell me just because im a girl who knows absolutely nothing about cars. i initially found this shop on yelp just looking for something with great reviews close to where i used to live. now, ive moved ~15 miles away - but no doubt, ill return to h&a auto!!
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Christopher Ramsey
Gary and his garage is the best I have encountered in nearly 40 years of owning and servicing cars. His work is always done right and on time. He charges a reasonable price. And he tracks the health of your cars over time the way a good physician monitors your body. He NEVER does unnecessary work. We have developed such a high level of trust in Gary that we actually now purchase used cars rather than new ones that he will service. We know that with his skill and honesty (and the mild OC climate), that cars under his care can last many years beyond their typical life. Kathy, who handles the front desk, is also a marvel. Appointments are always on time--no wasted minutes at the garage. H&A is one of the best things about living in the OC. I recommend them without qualification!
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Gil Celis
Such a sad excuse for a legitimate operation. Was told to bring in my car that wont go into reverse. This isnt an automatic transmission overhaul job and knowing this I wanted to get an opinion from someone who was highly rated. I Call in the morning and they tell me to bring my car in. I ready the car have to find a jump start for it get it warmed up and going. Keep in mind this isnt the safest car to take on the streets because of the reverse problem. I take it in and the front desk guy asks his boss if we can take a look at it. The shameless boss without even turning around says no. Why would you guys make me go through all this work, tell me you guys can take a look at it and then when it comes time to follow through say no. Take your money elsewhere.
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Matt Noble
Jeff and team at H and A Auto have been working on our Hondas and Toyotas for many years. There is nothing more assuring than knowing you have a competent, reliable and affordable auto mechanic that knows you and your vehicles. I recommend anyone with a Honda, Acura, Toyota or Lexus to rely on H and A for tour auto maintenance and repair needs. You will not be disappointed. We own 2013 Honda CRV, 2004 Honda Civic, 2005 Toyota 4Runner, 1995 Honda Civic Hatchback, 2005 Toyota Avalon and a 2015 Toyota Corolla. H and A has helped us maintain all of these cars except the Corolla. It is still under the dealers care plan. He has worked on other Hondas owned in the paat. He can be trusted.