Address: | 2845 S Diamond Bar Blvd, Diamond Bar, CA 91765, USA |
Phone: | +1 909-869-7273 |
Site: | losangelesca.jiffylube.com |
Rating: | 3.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM |
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Steve D
Robert helped me on a friday morning/afternoon in the summer 2013. It was really busy, I got the oil change and the carwash. The carwash is free if you do not get any upgraded car wash. If you get an upgraded car wash its at a discounted rate. I was there for about 40 minuets with the oil change and car wash and there were 2 cars in front of me. I also recieved a printout of other things that I can get done at later times and recommendations of when to come in to get better deals on certain things. Ive seen other posts here beating up the service of this place but I never recieve any problems. I normally go to the dealer to get most of the work on my car. In between major check ups i come to this jiffy lube and Robert is usually there to make sure things are going smoothly. What I tell all of the people that have problems at this particular place, ask for Robert and he will take care of it to the best of his ability.
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Anonymous User
1 hr and 30 min is an exceptionally long time to wait for this service. Especially when you find out your vehicle has been ready for 45 min and that they just never bothered to let you know so you could pay and get on with your day. I might be able to understand it if they had been busy, but they werent. No apologies or anything. Went to their site to leave some feedback, filled out their form and get an error trying to submit it. Wont be returning to this location, or likely any other Jiffy Lube in the future.
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Erick Aguinaldo
Absolutely horrible customer service. The mechanic Joey who rang me up, attempted to speed talk to simply upcharge and leave customers confused. Once I asked about the actual pricing it was outrageous, however, he claimed they had already drained my oil so I couldnt go elsewhere unless I just wanted him to top it off. I suggest the staff here speak to the client before beginning and learn some better customer service skills.
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Mark Robertson
Super Mario and staff is awesome I come here every month with no problems good job very fast and hassle free also come with a free car wash with oil change who can ask for more thanks Mario and staff for the great job you guys do.
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Carly Owens
Drove up 30 minutes before they closed and they welcomed me in and had me out the door in 20 minutes! Since the car wash was already closed they gave me a rain check for it. Warm, friendly and efficient service!
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曾盛
Today went here to oil change for my Prius, they just scan my car and knew what items needed, We finish all service in 40 mins and included a free car wash
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Jamal Mubarik
Reasonable prices and free car wash.
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Annie Legrand
Quick service, and friendly staff.