Address: | 20801 Golden Springs Dr, Diamond Bar, CA 91789, USA |
Phone: | +1 909-595-0045 |
Site: | lafitness.com |
Rating: | 3.9 |
Working: | 4:30AM–12AM 4:30AM–12AM 4:30AM–12AM 4:30AM–12AM 4:30AM–11PM 7AM–8PM 7AM–8PM |
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Tiffany Cheung
Ive been to a good number of LA Fitness locations to know what to look for. I have to say that I am a pretty big fan of Diamond Bars LA Fitness location. I wouldnt say its the best, but its definitely not the worst. This gym is located on Golden Springs Drive in a pretty huge plaza. There are plenty of parking spots although the closer and shadier ones are almost always filled up. The layout of this gym is pretty standard to most other newly remodeled or newly built LA Fitnesses. The cardio machines are all located on the top floor in a big oval with the center carved out allowing for all the machines to be facing towards the middle. The bottom floor has all the weights as well as a select number of cardio machines (for people who might not be able to walk up the stairs to get to the second floor). The basketball courts and the gym class areas are also on the lower floor I believe. I havent swam in this pool, but it looks pretty nice. There are lots of open windows that allow for natural lighting to shine in. Ive been to this gym in the middle of the day during lunch hour, early afternoon, and late afternoon and I havent had any problems securing a treadmill or an elliptical (compared to Arcadias location where the line can get unbearably long sometimes). These machines are more comfortable to use than Arcadias, but I dont think they have individual televisions. The channels that are on the main TVs are usually news and sports - not the most interesting when youre there in the middle of the day. The machines all work well and dont break down randomly. Theres also a good number of rowing machines here as well. As for the weights - Ive only used several of the machines. Most of them seem to be older machines, so they dont work as smoothly. Locker rooms are decent. Theres the sauna inside - the ground is made of tile, which always makes me feel like its a bit dirty. Not a fan of the showers. Theyre really tight and super cramped, so you dont get much space to move around. People also need to learn to pick up after themselves and not leave clumps of hair everywhere. So gross. They do have an extra mirror area where women can do their hair/make-up after washing up which is nice. tl;dr - Overall, I like this gym. The machines are rarely ever broken, the workers are super friendly, and there isnt a huge crowd as compared to the Arcadia location. Locker room isnt the cleanest, but ... that is pretty typical.
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Carlos Wells
On 08/08/14 came in at 7:23am to receive a guest pass to make my final decision on choosing a gym. Spoke with Jose 2 days prior who instructed me to come down at any time to show my ID to receive the pass. I told him I didnt live in the area but would be relocating my home and business near this gym, and that I didnt want to take the drive to the gym in vain and not be able to use the gym after taking that drive. Jose told me "no problem, well take care of you, come in at any time". Joses service was great. I felt like this was going to be the gym for me. So when I arrived, at 7:23am, I told the rep at the counter what I was instructed by Jose and that I was there to receive the guest pass. I was told that I needed to be able to show the pass, through email on my phone, to enter the gym. I agreed. When I agreed the rep then told me, "oh, I cant process that for you, you have to wait for our business hours between 8am-5pm". By this time Im baffled. I was given the run-around, (from that same male rep which I didnt discuss in this letter) I was told I had to wait for business hours (and yet Im physically in your gym at 7:23am, clearly your open) and I was called a liar by the rep when he tells me "oh I dont know what Jose told you, he couldve said anything....if you want to use the gym you have to pay for a one day pass to sign a waiver". Really? The rep is willing to loose a patron whos obviously serious about using your gym, along with implying that Im lying about the the conversation I had with Jose? As a business owner, I was thrown, and still am. On top of that I gave the rep my card and asked him to have the gym manager call me. The rep rep takes my card and replies, "no you need to call him". ??? Are you serious? Thats how this gym treats its non-members? I would recommend a "happy meal" before recommending this gym.
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Erchun Shen
I was incredibly overcharged at the local club in Diamond Bar, CA 91789. Located on Golden Springs, I went to this club and thought it was close to my company so I could do some training after work. The default price of your pass is $29.95 monthly with $99 initial fee. While I paid $99 initial fee they charged me $69.95 monthly, it is definitely UNFAIR and OVERCHARGED due to the information asymmetry at that moment. Also, now I know that you provided like $39.95 monthly without the initial fee, I was NOT presented this offer when I REQUIRED a lower price if possible. THIS could be deemed as CHEATING to say the least. Also, I found I could not fill out the CANCELLATION FORM online, which is my customer right to do so. I know LA fitness is notorious for hard to cancel, but being unable to even SEE the cancellation form is beyond my endurance.
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j d wallace
There should be a decency or modesty rule as the old men are ridiculous. Do they think Anyone wants to see them parading around in the locker room or camped out at the sinks? And Im being nice. Staff is good, and towel service is getting better. Bball courts are nice and lots of cleaning staff. You can tell the Managers are paying attention as the locker room and eq are Attended to much more these days. Maybe some fans and better AC on the Cardio deck though. Heat, uhh rises guys and the ceilings are low up there. Other L A fitnesses are nicer facilities and newer. Good crew, vibe, value overall. 3 1/2 * due to Old Building and Old Ball Washers..shameless old €¥+%@&?$
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Arturo Mercado
Es un gimnasio muy moderno y limpio la persona encargada mantenimiento y limpieza de seguro gace su mejor esfuerzo es difícil mantener limpio y en buen estado un lugar con tanta gente y grande Felicidades
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Dawn Keller
My car was broken into yesterday at this gym and the asst manager said I could come in the next day and see the tapes and to ask for the manager Kevin. I came back the next day and he refused to let me see them. Totally unhelpful and rude. A lady parked next to me told me her car had been broken into there as well. Totally unhappy with how they are handling it. No apology no help. Just a busted up car on both sides.
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Alvin Ma
This LA fitness is decent size and i thought the environment in this gym was better than most gyms. Personal Trainers dont go wondering around always looking for clients to sell their training, but they actually are friendly and nice to their members. I only wished they would maintain some of their equipment more, but I that doesnt bother me too much.