Firestone Complete Auto Care

40861 Fremont Blvd, Fremont, CA 94538, USA

Address:	40861 Fremont Blvd, Fremont, CA 94538, USA
Phone:	+1 510-413-7833
Site:	firestonecompleteautocare.com
Rating:	3.1
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–5PM

Location

Photos 42

Reviews 29

Andrew Chevalier

Okay, Sunday morning I call in and ask about front end inspection for my 760 wagon (VOLVO) because Les Schwab told me from theyre inspection my front end couldnt be fixed, so more or less this was a second opinion. I drive in and and let then do the inspection and they do a thorough job and tell me whats up with my car, I find I have a little play in my Tie rods. I do have wear in my tires outer rim from treacherous driving through the Altamont hills (How badly other people drive) and its pretty curvy up and down the hills. Anyhow they found me a decent set of tires but they didnt have it in stock, so i ask do i need to come back?, No they reply and order me a set from the other store. So they had someone deliver tires on Sunday so I can be done and drive safely again. I am so happy with theyre service and treatment. I find by the end of this they waved the inspection fee and gave me a discount on the alignment service and waved the inspection fee. How much better can you get? I swear the Hook up isnt a word they do not understand, they emphasize it in theyre services. A+ all the way, Highly recommend, just ask and things happen.

Vivek Verma

Incompetent lying and rude crew. I have the life time wheel balancing for my car. I used to end up going here for oil changes to make use of it but they started claiming tires are too worn or have multiple nails and I should buy new tires. This happened twice over a three year period. I bought new tires each time. Both times they broke tpms sensors. Tire pressure sensors only update after driving a few miles. When I went back they ask for $120 just to diagnose and claim no responsibility. After the first time it happened I let it slide but obviously these guys dont know what they are doing. This time I had tpms sensors replaced from another shop. Ended up costing quite a bit extra each time. Dont plan to go back here again.

Bhaskar Mannava

They didnt even verify tire pressure though tire pressure indicator on. when, I question about tire pressure inconsistent indicator. They says "You drive around, it will fix automatically. if not it could a different issue :(" It didnt go away though I finished 200 miles. When I verified, tire pressures... those are inconsistent. When they cant fix silly issue and try to say... It could be different issue.....! what should I say about their service ?? Quality of service is really poor & Expensive.

Rupesh Shah

This was my first experience and it turned out to be really good. Staff is nice and courteous. They took time but gave me quality service. I have been ignoring other places like this and was using Walmarts Lube and Tire service at Automall in Fremont, CA. I was also ignoring the poor poor service from Walmart and bad customer support there. finally i got frustrated and decided to find a new place and found this one. Really impressed. Gosh should have come here earlier..

Nipun Meepage

Never ever trust their marketing team. The sales person lied to me. My front break pad was 6mm thickness. He said it is supposed to be 10mm. The brand new break pad is only 7mm in thickness. This was not causing the sound at all when I apply my break. But they fix that too. That was completely unnecessary. Some other review called them Liers and cheaters. Thats completely true.

Rooney Ram

No idea what good customer service means. This gentleman called Robert has absolutely no patience to explain what youre being charged for, just wants to get your keys and make you sign in a hurry. Even when there is no one waiting in line behind you. Had brakes done here, calipers are binding up on both wheels. Had to have it fixed at another shop. They have lost my business.

Avi Talanki

LIERS!! Went for oil change and requested a tire rotation which was included with the tire package I bought from them earlier. I have different tires on front and rear and realized after coming home that NO tire rotation was done. They lied to me and cheated me. This is not acceptable. I dont want to pay for NO service!! CHEATERS

Jason Berlin

Horrible service. Sent my son home with a tire that was leaking air. Didnt stand behind warranty to repair tire. Service isnt at this store. Horrible experience. This store will be out of business soon. I would never recommend anybody going to firestone Fremont ever. If I could give negative start I would. There coffee even sucks.

Anonymous User

They do Oil change. And thats fine. But when my check engine light was on. I asked them to diagnose the problem, they said it would cost $135. When the same diagnosis costs $0, yup free, at autozone. So, beware of what they propose and check to see if they are telling the truth or just trying to rip you off.

Arvind Kumar

BEWARE TO THIS PLACE i got my battery replaced and my car was stopping because the computer memory was reset. For this simple thing they charged me $200 just for inspection and gave me an estimate of $850 + plus taxes. I took my car to another nearby mechanic and he fixed for $100.

Ketan Patel

Be aware from their staff. one guy drove car from garage and hit my car. I asked for insurance details and drive details from them and they refused to provide me any details. I also followed up with them for two days and they never provided me any single detail.

Pooh Souvannavong

Had all 4 tires done and my jeep taillights was giving me trouble the store manager Terry took care of me just like family. Extremely courteous and service done timely. Highly recommend service and would definitely come back. Thanks

Anonymous User

Jan 2009 I spent $120 /per tire including disposal, balance and installation at Wheel works, Same tire ( Firestone 195/75/R14/FR 380) is $82/ per tire at this store. I would say they are convenient and good price.

Ali Abid

Took them two hours to figure out they couldnt fix what I initially came to get done, incompetent staff dont waste your time take your business somewhere else

Chris Hall

Like every other repair shop they just want to up sell where ever and whenever they can. Decent prices but be prepared to haggle with their sales staff

Vicent Climent

They claim an oil change in 30 min or less but when you ask they say 2 hours? An oil change never took that long...

Deepak Khetan

Great service. They took me in without appointments and gave my car back before the committed time.

William Bryson

Very slow service. Staff acts like they are doing you a service by taking your money.

Nikhat Shaikh

make an appointment, they work fast and quick service.

Bhupi Sondhi

Good place to get wheel alignment and car repairs

Annette Boardman

They took care of my tire issue quickly!