Address: | 181 W Evelyn Ave, Mountain View, CA 94041, USA |
Phone: | +1 650-938-2886 |
Site: | mpgautoservice.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Jordan Hawker
I went in for an oil change based on the all 5-star reviews of this place. They impressed me on so many levels that I also had to write a review of my own! I arrived early for my appointment (easily scheduled online), and they took my car right away. The managers in the office were friendly and knowledgeable, making conversation without seeming pushy or overly chatty. They also rang up my oil change for the sale price on their website without me even mentioning it or showing them the coupon I had remembered to print and bring with me. They didnt try to upsell me on random new "problems" they wanted to fix with my car, and in fact they complimented me for having a vehicle in near-perfect condition! They were nice enough to point out one problem they *had* noticed, but instead of trying to push me to fix it with them right away, they said I was in good enough shape that I probably wouldnt need to replace the parts for up to a year and half. They gave me a quote for the work and got me on my way without any pressure, and it felt great! I definitely recommend these guys for any kind of car work...they really know their stuff!
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Sarah Clawson
I have never had a better experience with a group of mechanics ever. I was hearing a weird noise from my Honda CRV intermittently and not only did they raise up my car to inspect it, they called me in to walk me through the whole process, pointing out things to be aware of, things that are looking good and possible sources for the noise. They then let me take one of their mechanics on a 10 min drive to try to reproduce the noise so they could have a better idea for it. Once they realized that it was something to do with the hydraulic pump or rack, they told me itd be really expensive to fix and that they were going to call Honda with my vin number to check if I was still under warranty so that I didnt have to pay for the repairs. Who does that?! Since a lot of them are former dealership guys, they know the system and gave me a ton of suggestions on how to badger Honda into repairing my car for me since its still relatively new and in great shape. I couldnt believe what great service they provided and for no charge! Ill be going here until my dying days. 10/10 best and friendliest mechanics Ive ever interacted with.
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Bingying Xia
Super duper nice folks! I came in for a smog check and oil change and I have zero knowledge of cars. The staff patiently explained everything to me and was not at all condescending. They also replaced my blown brake lights while they were at it and didnt charge for labor. Applied online coupons without me having to even bring it up. They finished the whole thing (oil change, smog check, replace lights) in only 40 minutes! MPG will definitely be my go-to place for anything car-related in the future.
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Urian Chang
PROS: * Great customer service: friendly, informative, and quick to respond. * Consistently quick turnaround. Ive gotten 3 oil changes here and none of them have taken longer than 40 minutes (even during peak times). * Trustworthy: they dont try to sell you other unwanted services or overcharge. Prices are listed on the website. CONS: * The shop was a bit difficult to see while driving, I missed the turn into the shop the first time.
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Matt Duffy
Ive frequented MPG for my auto needs the past few years (oil changes, smog tests, mechanical work) and have been very impressed. They are honest and will only do work which is needed. They are also very good at explaining mechanical issues and helping me understand what is going on with my cars. Glad to have found a great mechanic that I can trust!
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Clyde Lerner
Been coming here for about 2-3 years. This place rocks and I would recommend it for anyone with any care. Theyve fixed all problems, even annoying repeating problems (due to poor car design) and the regular stuff like 15K tune-ups and oil changes. Call ahead for "wait while they do it" quick items. Chistian and Dan make a great team.
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Colin Musselman
Went in for a scheduled oil-change first thing in the morning and was out in just under 20 minutes. Service was super-friendly and welcoming. The debrief provided for the condition of the car was super clear and detailed - something you dont normally get.
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Dan Laza
Seriozitate maxima , profesionalism și tarife f. bune Aveți încredere și mergeți la acest service.
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Ming-Yuan Jian
They clearly explained what they would check in addition to oil change. I dropped off my car in the morning, biked to work, and they called me to told me where they hid the key so I could pick up my car after their hours.
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Karla Opp
I went in for an oil change, which was fast and easy. They gave me a list of recommendations for services my car needs and were not pushy about selling me on them. It was very much appreciated. I will be going back.
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NM
I went there with my friend to get an opinion on a used car she was planning to buy. They did the check for free and explained all pros and cons of that car nicely. Friendly people and good service so far
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bruce chia
Great place and great value. I brought my car for service for the first time and Christian was really helpful. I got an oil change and tire rotated and everything was well serviced within an hour.
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Mariya Filippova
The best mechanic experience ive ever had. Been doing oil changes here a few times and also replaced my suspension. Very honest, upfront about all the costs and work to be done. Highly recommend!
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Molly Dagnelie
These guys are great. Ive been coming here for years and theyve always treated us and our Prius well. Not overly expensive, no bs diagnoses. Simply the maintenance we need, and done well.
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Russell Tinsley
Christian (Owner) is really nice and honest about what needs to be done right now or can hold off. He is very accommodating even when they are short-handed on rare occasions
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Arthur Nen
MPG has become like family to us because of their amazing service and how thoughtful and caring they are to us as customers. Ill be coming here for as long as I can :)
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ahmed ahmedin
Amazing service and great value. Very honest and quick. They know whatever needs to be known about a hybrid car
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Nikolay Ayrapetov
Best auto service in the area. Professional and affordable. Great customer service. Owner is a great guy
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Kent L
Christian is an honest and efficient mechanic. If that is what you need and want...go to MPG
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Madeleine Daniels
They are personal, honest and do great work. SO glad I found a good mechanic in the area!
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Meemer H
These guys are awesome. Honest. Prompt. Reasonable.
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Nicole Pelton
Friendly, helpful, does not overcharge
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Jackie L
Reasonable prices, honest, super nice!