Address: | 2825 N Weber Ave, Fresno, CA 93705, USA |
Phone: | +1 559-497-9425 |
Site: | mastertechfresno.com |
Rating: | 3.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Junior Reynoso
I resent replaced my instrument cluster in my car, did a simple swop all I needed was to get the cluster reprogrammed so it can comunicate with the ECU and get the car running again.I called this people and told them of my predicament, to witch the secretary after talking to Phil the mechanic said was only going to cost $125. To bring it in the morning and was going to work on it and have it ready that same day,.after doing so I called does people 2 hours before closing asking about my car,.they said they where busy and where not able to work on it.day two called again same answer 3day finally Phil got to it and had it for two more day after that,saying my car needed a battery, that the old one wasnt holding charge that they could sale me one for over $100. but when i told secretary I would bring one. when I got to their shop,sudden my Current battery got working again,. weird or husle hmm!.next day I get a call saying,he has to rewire my car to get the ECU and instrument cluster talking to each other that simple$125. Reprogramming was going to be $500.i told him.it was a simple swop no wires where cut or mess with during the swop why would he have to rewire anything.i should not have agreed to the price and picked up my car,but lesson learned all I worn you people if you guys dont Want to get ripped off dont take your car to this people, yea Phil is nice but will rip you off with a smile in his face.
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Joshua Long
I found Phil after hitting dead ends with Michaels while my Audi A4 was under warranty. After the warranty was up, I took it to Phil and had him do an oil change and checkup on it. He called me and asked how long the turbo had been acting up. When I told him I had Michaels look at it 4 times and say there was nothing wrong with it, he said the blowoff valve was sticking open. Needless to say, he cleaned it all up, got the turbo dialed in, and it ran as good as the day I bought it when I picked it up. Hes been taking car of all of our cars for 7 years now, and every family member in town goes to him, too. Even my father in law who drives 45 minutes from Auberry just to go to him with all his trucks since the guy up there couldnt solve a battery issue for years on a Suburban that Phil solved in 10 minutes.
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Denise M
Totally unprofessional.. They diagnosed my car and said that it would cost about $250 to repair it. I paid and took my car to one location and found that their repair didnt fix anything about my overheating problem. When I took it back, Philip said that it hada manifold leak that would cost another $900. I asked him why didnt he find that on his diagnostic report, and he didnt know what to say. I tried talking with him and asking him more details, but he kept interrupting me, told me that he wasnt going to discuss this anymore because he had no time, and then he hung up on me. Hes a shrewd business man. Dont waste your time with them because they dont want to waste their time with you.
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Anonymous User
Horrible customer service. I went there to get a diagnostic done, they asked if I knew what the problem was, I responded yes, I know the code and need it fixed. Front desk lady was very rude and then asked me what did I want done if I already knew what was wrong. I said I wanted it fixed, she then told me what I wanted fixed I repeated what I told her and got no where. Then another person came in and she ignored me and left me standing there for, 20min before I just left. Completely unprofessional!
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Joe Gardner
I have read the negative reviews and disagree totally. Phil is nice man and great mechanic. He takes the time to diagnose your problem and is up front with all information you need to make a decision on repairing your vehicle. After the repair,he explains what he did and shows you all the replaced parts. I dont know any mechanics that do that. Shondra is very nice and professional. This shop was a great find for me and I totally trust him with my vehicles.
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Unk Mike
Phil does an excellent job. He knows what hes doing and has been where hes at for along time. The review given on the front desk doesnt say anything about the mechanic maybe the woman was having a bad day. True she shouldnt take it out on future costumers.. Rude or not. As far as the yard dog. Maybe the dog ate a wrench. I have been there 2 times and still will go back with out a problem.
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Rudy Jackson
Mastertech is a honest business, which I found out by needing repairs that was done correctly. Also whatever problems you may have they are concern to resolved the matter, even when its at there cost to keep their customer happy. I am well please with the service. I will refer customers to the Mastertech . Thank you J . Jackson
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Gerry Catanzarite
Phillip has done several jobs for me both on my Bounder motor home with a Ford chassis and my Chevy Silverado 2500 HD Diesel. All of his work was excellent. As a person who used to be an auto mechanic and a high school auto shop teacher, I highly recommend him and Mastertech. If you want the job done right, Phillip is your man.
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roger Q
Not recommended, they lied, I explained on phone exactly what was needed, they said they had the specialized equipment. Guess what they didnt & threatened to call police over payment! All he did was diagnose, my mechanic already did that, this required "special equipment" I explained that several times. Customers beware!
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Steven Westenrider
I would not recommend this shop to anyone. Any shop that would treat a dog the way they do their shop dog, should be black balled by everyone!!!