Address: | 795 E Moana Ln, Reno, NV 89502, USA |
Phone: | +1 775-826-6050 |
Site: | americanautoair.com |
Rating: | 4.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Anonymous User
We took our Dodge Ramcharger in for repair. Matt called me after looking at the vehicle and said it would cost about $180.00 to repair. I asked if there was a worst case scenerio to the quote and he replied sarcastically, $18,000.00. I approved the work to be done for $180.00. When he called to say it was ready to be picked up, he informed us of the cost was now $372.00. We went in the next morning to pick up the vehicle and negotiate a compromise as we had not authorized the work to be done if it was to cost more than $180.00. Matt would not budge on the cost. He sarcastically asked us, "Well, do you just want me to undo what I did?" Finally, a second man from American Auto Air stepped in and said what do you want. We asked them to meet us half way on the difference. We ended up paying $307.00. We will never go back there again.
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Bart McMurray
I am restoring an 1994 Chevy truck. A car fanatic friend recommended American Auto Air. They repaired, recharged the air conditioner and put infrared dye in with the Freon (to id leaks, an older truck may leak again) for $145. Lucky for me it was an easy repair. The near by chain oil change place wanted $159 just for a Freon recharge that would have leaked out. My wifes Subaru had lots of leaks in labor intensive places and cost $442, ouch. If I had wanted to to some or all of the work they would have given me a print out of the work needed but there would have been a charge. I found American Auto Air to be professional, curtious and prompt. They cautioned me that when it is hot it may take a week or so to get in.
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Jay Kadlec
My girlfriend and I are from New York and we bought an RV for Burningman. When we got to it, we realize we need some connection for mechanic to tune the engine and have emission test done for DMV. Not knowing anyone, we called several places and by intuition and feel of professional approach I decided to go with American Auto Air. They were fast, professional and very fair. The RV failed the first emission test as expected, so they tuned it and it passed. It took about and 1 1/2 hour, they charged me $95.90 I did tip the mechanic, he was very nice and knowledgable. The owner was accurate on estimate cost. I left happy and will come again. Thank you guys!
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Ken Albers
We needed a new a/c compressor in my wifes 70 Camaro during Hot August Nights. They said they were booked up until the middle of the following week, but we needed it by Sun. (This was Wed.) Tom, the owner listened to our story and finally said hed have it done by Fri. The next day he called and said it was finished. They went over and above what they had to do, and they did a great job. It works better now than it has in years. We highly recommend American Auto Air.
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Anonymous User
If you are coming from 395, and are taking the Moana exit, head west. They are the first driveway on the right. These directions take you to a trailor park on gentry. American auto air IS located on Moana directly across from ashley furniture on the north side. American auto has great quality service! Ps. Check the satellite view to see the correct entrance!
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Julie Bender
I brought my car here after taking it to another shop to fix the broken heater. The other shop quoted me $1,200. I thought that was outrageous, so I brought it to American Auto Air. They fixed the problem and charged me $700 less then the other place quoted. These guys seem honest and reasonable.
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John Kasnick
Has a cooling system leak. They identified the bad component in a matter of minutes (heater control valve) and the owner (Tom Rankin) gave me a quote. The fix was done in under two hours - while I waited - and the bill came in $11 UNDER Toms quote. Cant ask for much more than that!
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Aaron Wong
Went to have my AC system purged of an old refrigerant, and after about 15 min, the mechanic returns to me and says he cant charge me for the service because it was already empty. He could have easily gouged me $20 and did not.
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Anonymous User
Honored a quote give 6 months prior to the repairs without going over. Half the price of the quote from the dealer. Everybody was very nice and knowledgeable. Our car was done when promised and the AC works great.
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Hannah Perazzo
Super helpful and nice staff. They always seem to be having a good day. Bought a car from them and then got cruise control installed through them, and I couldnt be happier with their service.
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Byron Anderson
Great place to take your car. I had an air conditioning issue and they were able to diagnose and fix it the same day. Great service and pricing beats everyone else.
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Mark Robinson
The owner is a real nice guy that will go out of his way to help you. They know auto A/C repair as well as everything else. Complete bumper to bumper repair shop.
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Brandon Buchanan
Didnt do the worked ask of them the first time and had to pay a second time to get it done right. Avoid these crooks at all costs.
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kathy Clarke
They do ALL repairs and I wouldnt take my cars to anyone else. They are honest and very good at what they do.
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Leyla Hill
Fast, competent service, fair pricing.
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Andrea Noble
Great service with reasonable prices
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Oren Shelef
Excelkent service every day any time