Checkered Flag Hand Car Wash

Address:	5289 Alton Pkwy, Irvine, CA 92604, USA
Phone:	+1 949-786-3081
Site:	checkeredflagirvine.com
Rating:	3.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM

Location

Photos 100

Reviews 7

Christie Cheng

Damaged my car and refuse to be responsible for it. Checked your car for damages thoroughly before you drive off the lot. Otherwise you are stuck with the bill because they wont take responsibility for it. It is my first time at this car wash. I did a yelp and this car wash has a slightly better rating (3 compares to 2.5) than the one that is closest to my house. Paid $129.99 for a complete inside detail of my minivan. The wash itself was not impressive, had to point out couple obvious spots before I tip the guy $15 dollars. I came in with low expectation since the car wash next to my house is even worse, so even though I wasn’t too thrill about the car wash, I did not complain. What I did not expect is to check the damages before I leave. What a big mistake! When I picked up my car I realized the foot rest on one of the seat in the second row was popped up. I thought they dont know how to put it back and I tried it myself but I wasnt able to. I figured I will have my husband do it since I have a weak arm. Next morning we are off to Mammoth. When we stopped at a gas station I remembered it and ask my husband to put the foot rest back for me. He did everything correctly but the foot rest is till up and that is when I realized there is a crack on the foot rest. I called the car wash right away and was told to bring my car in when I get back from the trip. Chuck the manager took a look at my foot rest and basically told me he will advise the owner not to pay for the damage because I didnt notify them before I drive the car off the lot. He thinks my husband broke it when he tried to put it back. I told him I didnt hear any crack sound when my husband try to put it back. If so I would know it was us that caused the damage not them. And I asked him how he knows it was my husband that causes the damage not his employees that causes the damage. He didnt even ask his employees. The fact the foot rest was up when I picked up the car it means his employees dont know how to put it back. How does he know his employees didnt broke it? Anyway they refused to be responsible for the damage. My only mistake is I trusted them and drove the car off the lot without checking for damages. I am never going back. There is nothing worse than a company that wont be responsible for their own actions. ------------------------------------------------- After reading some other reviews on Yelp, I realized this place is known for damage peoples car and deny responsibility for it. See other reviews posted by their customers: Shanna C. on 9/27/2014 -- broke the cup holder & remove gate access decal JJ C. on 7/8/2013 -- loose piece of plastic Stacy U. 10/17/2013 -- scratches on windows

Papa Zote

Edited, second paragraph. No one can do a better job than yourself, when it comes to cleaning your car, but these guys are pretty close. As most people, Ive done my research when it comes to car washes, this one had a very high rating compared to the rest on here. Ive been taking my car here since 2009. These guys are fast and thorough. You can get good deals if you look on the Irvine paper. HIGHLY recommended. Edit: Ive been noticing more and more on how sloppy their interior cleaning has been getting. Ive always liked this car wash, but after today I dont think Ill be going back. Took it in for the luxury wash, which was decent, but the car wasnt clean still. I had to come home to finish the job. I noticed a small dent behind my door handle (which wasnt there before) and took it back. Manager wasnt available so I spoke with another gentleman, claiming that it couldnt have happened there. Refused to take responsibility. Also, I dont know what her problem is, but the cashier was in a bad mood, conducted the whole transaction without saying a word.

Anonymous User

Living in Irvine, there is no shortage of car washes. Why have I been going to Checkered Flag for over 5 years?: * Fast, efficient, service every time. * In and Out in under 10 minutes. (ok 18 minutes on holidays) * The staff, from the cashiers to the men and women washing your vehicle are pleasant and on their toes. * Free gourmet coffee, cappuccino, hot chocolate. * Seasoned staff - Have seen many of the same workers for years - they know what they are doing and always seem motivated to please. * If somethings not right with a particular service, the manager usually picks up on it before I do! Been to the nearby car washes on Barranca or Edinger? Checkered Flag is the antidote.

Anonymous User

Best car wash in Irvine hands down! The best thing about checkered flag is that theyre FAST! Youre in and out in ten minutes. And yes, your car comes out clean and spotless. I just drove back from AZ this past weekend and I had a ton of bugs on my bumper and windshield. 3 employees worked really hard to scrub the bugs off! A few tips on saving money: 1) Go on their website and print out the $2.00 off coupon 2) Make sure you get their stamp card. You get a free car wash after 9 visits or half off their express wax. 3) Get your car washed on Wed, b/c Wed is double stamp Wed! 4) M-TH from 9-10 is their early bird special. $16.99 for their super wash.

Carrie Kline

Had to flee abusive situation had my car stuffed with valuables. Asked employee please only one person drive thru and do exterior only. When I unpacked a Macys bag with close to $300 of new clothes with receipt missing. No one else had access to my trunk and I have alarm. No one had permission to open the trunk and they aware lots of valuables. Stupidly I trusted no one would take anything and walked to CVS while my car was in their care. Obviously there is at least one employee who had a field day. A bag with 2 set earrings and necklace with receipt. Dont leave valuables in car if you use this place. You might get someone with sticky fingers!!

Katelyn A

Make use of the free coffee and outdoor furniture, because that is as deep as this place goes. As for how they actually clean your car, the express wash is nothing special. Above all else, NEVER, EVER have your car detailed here. They will ruin the rubber, plastic, dashboard, headliner etc. Two days after detailing my car here, my black exterior rubber turned white and started cracking. I found dark stains in my headliner. The armorall on the steering wheel was filthy. Im quite sure they used the same rag they used on the tires. Grease stains on the driver-side seatbelt. A complete DISASTER.

Anonymous User

Until I found Checkered Flag, it was much faster for me just to wash my car on my own. Ive found that most places take between 20 and 40 minutes to wash my car, but at Checkered Flag, it usually takes between 5 and 10 minutes. Even on a nice day, when its crowded, it takes no more than 10 minutes. As soon as my car comes out of the wash, there are 3-5 people working on drying it and cleaning the insides. If you havent had your car washed in a few months, youll still end up with a few spots on your car, but overall, the wash is pretty good, and the speed makes it worthwhile.