Address: | 16533 Old Valley Blvd, La Puente, CA 91744, USA |
Phone: | +1 626-723-7777 |
Site: | kis.us |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Anonymous User
I have been very impressed with the performance and professionalism that I have received from KIS computers. This goes back to 2001. Over the years, all members of the company from technicians in the field, sales and support in the offices and the management, have been very responsive to our technology needs especially as it relates to prompt delivery of service. I have worked with other companies but their workmanship and ethics are second to none. As an example, the week of July 18, 2010, we needed to have some setups done urgently for a professional development. I made one request and I received 3 return calls. The crew was out the next business day and completed the setups in two days. This is the kind of support we need as a school especially in these difficult times when funding is so limited. Thanks KIS. Special thanks to my sales associate, Sophia and her assistants, the installation team of Peter, James, Jeffrey, Johnny, Todd, Andy as well as Cliff, the printer technician. My administrator was very impressed with the custom design and assembly of the multimedia cart solution for our instructional staff. Keep up the great work. I am a satisfied customer and unhesitatingly recommend KIS for your computer solutions.
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Anonymous User
When a project comes up that requires immediate attention, KIS comes to the rescue! The Technology Department at Paramount Unified School District has fostered a rewarding relationship with KIS throughout the years in large part due to their willingness to go beyond the norm. From a LAB of computers to a single printer, KIS cares about keeping things running and adheres to our specifications over the long term. The staff at KIS, especially stars like Jeff Chan, are epitomes of professionalism and demonstrate an exemplary work ethic. They know our schools inside and out and it shows: they are part of our team. Richard and Sophia stand behind their products and ensure a consistent service delivery. KIS gets a 6 in a 5 star rating system. Brian Jackson, Technology Department, Paramount Unified School District
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Anonymous User
I work as a computer technician at Pacoima Middle School in the Los Angeles Unified School District, and my job is made infinitely easier by the incredible work done by this company. Whether it is setting up a repair call with Heidi, obtaining a potential purchase quote from Cindy, or working with an actual technician like Valentín, it is always a professional, helpful and relatively quick process. I always fear that Cindy might soon have my email address set to her spam folder since I ask her so many questions, but she is always kind, generous with her time and goes above and beyond her duties to make sure I have all the information I require. Thank you so very much for all your help! You are very much appreciated!
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Anonymous User
We are so very grateful to have KIS as tech support for our many Apple computers. They never fail to respond to our repair requests within 24 hours and whatever problem we reported is "cured" (no recurring problems!). Our tech questions are answered with expertise and clarity. We dont know how wed manage without them. The techs who come out are competent, considerate (theyre quiet and quick in the classroom)-- i.e., in all ways highly professional. We cant praise them enough! Thank you, thank you, thank you! Michiko Sakimoto Bell High School
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Anonymous User
Dear Mr. Chan, I am writing you to express my appreciation of your services rendered at Paramount High School. I have especially been impressed by your company’s speed addressing the wide range of technology issues that occur at a high school of our size. The responses to service calls are usually made within 24 hours and in most cases the issues are resolved at that time. Jeff Chan, one of your tech-servicemen has been extremely helpful and profession on each occasion. Thank You, Scott Law Assistant Principal Paramount High School
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Roxy Dogg
KIS Computers is your first call. We found KIS Computers originally as an authorized Apple tech support, but ended up purchasing our backup network system as well. I spoke with Robert Ramirez about possible solutions, and his expertise has been an invaluable asset to our tech team since then. We had an issue with 1 of our orders, and their customer service was wonderful. We also needed an ELMO, and they were more than happy to demo the product, which made the purchasing process so simple. Thanks again for your expertise.
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Susan Brown
Heidi K. is an awesome person to work with!!! She is so accommodating and understanding to teachers needs. She follows through with whatever she agrees to and always is kind, positive and cooperative!!! James Q has been to my site on several occasions this year. Everytime he is here, is goes above and beyond his job description! Thanks for lending your expertise to our instructional day!!! Thanks for assisting with tech issues when dropping off/picking up equipment. It is greatly appreciated!
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Anonymous User
I have to give credit to all the staff at Kis. Starting from Heidi and Steve at the office to Valentin, James, Sergio and Andy. Always ready to help and with a big smile. Valentin, very sweet, friendly, and willing to go the extra mile, James, always with a big grin and Andy, quiet and soft spoken. Sergio also is awsome! He is very helpful and always very professional. Has a great attitude! Nice working with him and all of you. You guys rock! Wilmington Middle School owes you big time!
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Anonymous User
I have been using KISs services for years (10 years). Theyre prompt, efficient, professional. Cant say enough about what a great company it is. Dependable is key. Ive had the opportunity to meet James, Jensen, Sergio and Irene Young over the years and theyre all great. James has been helpful in the most recent school year and always goes above and beyond whats expected. Thats really hard to find these day! Thank you KIS. Heidi is awesome!!!!
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Anonymous User
As an IT vendor to school districts in the area, ive had the pleasure of working with KIS Computers since year 2000. KIS Computers has added value in many ways: secure warehousing, advanced device configuration, on-time delivery, and excellent support. A valuable technical resource is Cliff Bishop. Cliff has the technical knowledge and customer service skills that puts this reseller on my preferred list.
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Anonymous User
I have worked with KIS Computers for the last four years. They have a friendly and courteous staff. Their staff has repaired countless laptops and several printers in a timely and efficient manner. I strongly recommend KIS Computers for you schools technology needs. Our school is definitely continue to do business with them for years to come. Thanks for the tech support and excellent service!
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Anonymous User
I highly recommend anyone who needs help to not put it off as I did because I thought it would be a prolonged unpleasant experience. These folks have been courteous and done exactly what they promised plus a few extras. They also answered some questions about my systems setup -- all in all, it was among the very best of experiences with a LAUSD service provider.
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Alfred Saikaly
KIS service is exceptional. respond time is fast and repairs are complete in a reasonable time. no need to call for the same problem again. The job repair is done right the first time. Staff are knowledgeable and experienced. They are able to answer all my questions with great confidence and professionalism I am very impressed with James, Heidi and Valantino
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Anonymous User
KIS is very helpful and responsive. Cliff, who has been out to my classroom twice, is especially nice to work with. He is always personable and knowledgeable. He explains what he is doing and helps with other issues, such as printer cartridges. I really feel he is here to make our lives easier and help us understand technology better. Thanks, KIS and Cliff!!