Address: | 78370 CA-111 #147, La Quinta, CA 92253, USA |
Phone: | +1 760-564-5855 |
Site: | computerrepairco.net |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM Closed |
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Julie Grady
I am a bit conflicted on this one. Miguel has helped me out once before and he did a fine job and was very pleasant to work with. On a second issue, Miguel came to my house and he was able to get my LaserJet5 printer to print. I paid the invoice. The next day, I called and spoke with Bob since the printer was not working when I turned everything on. Bob worked remotely to resolve the issue, but again, the next day, the printer would not work. On a subsequent email, Miguel suggested that I buy a new cable from Amazon and provided a link to facilitate the purchase; I did as he suggested. When the cable arrived, I hooked it up but the printer still did not work. I called the office and spoke with Sergio and told him the background. He was totally rude to me and inferred that he did not want to help me because it was an older computer. I hung up and was determined to find something on the internet; I found a driver for that printer on the HP website. I followed the instructions, and voilà my old workhorse LaserJet5 works again! Seems like this was not that difficult of an issue especially if I can find the answer within a relatively short period of time. Re this issue, they get a D....mainly because Sergio was so rude.
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Justin Schufelt
Great Service..# 1 in Customer Service not to mention they know their stuff..! They did a Fantastic job in a very small amount of time. I couldnt be more happy with everything... i will be telling all of my Business contacts and personal friends about you..! They also have a Great loyalty program called " Huzzah" I love it..! Every time I come in for anything I earn points towards Great Incentives FREE STUFF.. Love it Thanks you Guys for a Job well done..! Sincerely, Justin JDs Window Cleaning
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Todd Hill
We have been utilizing the services of the Computer Repair Company in La Quinta for several years. We always have great results from Bob, Sergio, and Miguel. Theyre very knowledgeable, considerate, and always get the job handled for us. Several other businesses and residents we know also go to the Computer Repair Company in La Quinta for their computer needs. Thanks so much guys!
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Kristen
Had no problems with my computer before I took it in, just wanted to get my fan cleaned out. They told me I had other problems, charged me a $100 and since Ive had my computer back, all sorts of things have started going wrong, and its working super slow now. My girlfriend took hers in as well and same thing happened, but hers just crashed and apparently cant be repaired
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Denise Gomez
Customer service in this place is awesome. Great people!! My daughter is putting a science project together and we need a neodymium magnet that you can only find in hard drives. I call and Sergio was very nice and offer to help. They end up donating two hard drives... Thank you so much!!
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Kurt Pearson
Best Buy would not look at my computer so I took it to the boys at CRC. They spent a good 30 minutes at "no charge." At Best Buy that simple look would have cost me over $100. They saved me a boat load of money, and kept me from throwing good money after bad.
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Maria Evans
This is the BEST place to get your computer fixed! On a holiday weekend- they stayed after 5pm on Friday to get y device back to me! Professional, reliable and awesome service!! I would give them 6 STARS out of 5 if that was an option!!!
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Anonymous User
Good people and great knowledge. They came to my place of business and were on time. I used Best Buy and people from Criags list to work on these type of problems in the past but now I will only used computer repair co.
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fox mckinley
Outstanding Service AND these guys are soooo honest and trustworthy. Who could ask for anything more?!?
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Ana Cathena
As helpful as they can be. Professional, knowledgeable, fair. I highly recommend!