Address: | 3400 W Cerritos Ave, Los Alamitos, CA 90720, USA |
Phone: | +1 562-799-1777 |
Site: | coastlineautocare.com |
Rating: | 4.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM 9AM–4PM |
SA
Sandy DeSimone
Ive been to them about 6 times over the years and they are a HARD SELL shop. Youve been warned. Theyre close to my work, so I go back, but this last time was over the top and I bought into it, against my better judgement. I went in for a Transmission flush which they charge $150, and asked them to check the other fluids, seemed fair, right! My final bill was over $1600 when I picked up the car. due to the many things the sales talked me into doing via a "you need this" kind of push conversation. I left with a sick feeling and lessons learned. Ive owned and operated a computer repair business in Los Alamitos for 25 years and feel it is unethical to use the trust relationship to push clients into replacing unnecessary items for profit before their usefulness has worn out. Coastline Auto Care is one of those businesses that justifies their "Replace Everything" sales pitch with a "were just doing our job" slogan. It matters not to them if there is still good value in the items being replaced. Sandy
TO
Tom Graves
The service at Coastline is first rate. We needed our Honda CRV smogged and yet the engine light was coming on intermittently, We didnt want that to cause a smog test failure. Coastlines friendly service techs told us up front if they found any stored codes, they would take care of it, but if not, they would not charge just for checking. We were going out of town that weekend so they stored the car until Monday as well. No charge, and they did note that the aftermarket gas cap was likely to be causing the engine light. They recommended we buy an OEM gas cap from a dealer. Weve bought tires there for many years, but having them check on a concern and not charge us anything is a fine example of how Coastline finds retaining customers more important than charging a bill for a minor check-up.
JO
Joel S
Ive been using Coastline for years for both my 2002 Camaro Z28 and 2008 Honda CRV. Both vehicles I bought new. I took my Z28 in for much needed maintenance. The vehicle now rides better and quieter now then when I took it from the showroom. Coastlines staff not only explained every detail of the repairs but showed me all the old worn parts removed. Additionally, the technician noticed two leaking seals in a brand new rack & pinion that Chevy installed last year (something that Id never see), and recommended that I take it back and Chevy them do it right at their expense, because that just shouldnt happen with any new rack & pinion. Its hard to find a local, honest auto repair shop with reasonable prices and experienced technicians. Coastline is excellent.
EM
Emily K
My family & I have been going to this location for about 20yrs back when it was GT Automotive, many of the people there stayed even though new owners took over. I would never take my car anywhere else. I know when I bring it in, theyre going to be honest with me about whats making that weird noise that I hear & theyre not going to charge me an arm & a leg, their pricing is very fair. They also offer a Courtesy ride home & back when your car is ready - Very convenient!!
RO
Rodger Borge
I have been going to Coastline for over 25 years. Ben and the guys there have always been GREAT! Excellent service at a fair price, my truck is always ready on time or before! They tell you what you need but never try to sell you more than you need. If something can wait till a future date they will always suggest that. I live in South Orange County now, but I still bring my truck for service at Coastline Auto. That is how highly I think of them!
CA
Cathy Renaker
We have been customers for more than 5 years. We take our 2008 Chevrolet Silverado Truck and our 2010 Lexus ES350 to Coastline. They are honest, reliable, and attentive. They tell you what needs to be done now and what can wait until the next time. We always feel prepared ahead of time for any major service items. We highly recommend Coastline to all of our family members and friends.
BR
Brook Ruiz
I have been taking my care to Coastline for a couple years now. They always do a great job. I never feel like they are trying to rip me off. All of the men I have worked with are very knowledgeable and make sure that I know why they are recommending whatever it is they say you need. No bad things to say about the staff and service at Coastline.
PA
Pattie, Kelly, Wink & Associates - Realtors
Simon and the boys have been servicing our family cars for years. They are honest and offer fair prices. Thanks to Kelly running over some spikes while showing property, we got to spend a little extra time over there and they took excellent care of us and Kellys car. We would highly recommend them.
BI
Bill Zeldow
Ive been to this site many times for maintenance like oil changes and have bought tires. Have always been treated well and they get the work done properly. I have taken advantage of their waiting room. The people at the front desk were very nice. I will use this business in the future.
DA
David Margolias
Coastline Auto is A number 1. Not only is their work first class, but it comes with courtesy and a personal caring that is hard to find in services nowadays. I have special needs due to health problems and they go out of their way to treat me as if I were the only customer they have.
SH
Shannon L
I have been going to Brent and his team for more than 10 years. I love the service I receive. I actually look forward to dropping my vehicle off. Mike is also always a pleasure to see! Looking forward to seeing you guys in the next 4 weeks. Thanks for your great service!
JO
John MacDonald
After almost 20 yrs of service and recently some questionable service on 2 of my vehicles and the way I was treated! I will no longer be a valued customer to Coastline Auto Care - Regards, J. L. MacDonald (Cypress, Calif) # of cars serviced over the years 13 vehicles....
JE
Jerry Locke
Been going to these folks for about 20 years. Never had a bad experience and more than once they did some minor work gratis. It is a very good feeling knowing that routine maintenance as well as unexpected repairs will be done correctly and at a reasonable price.
AL
Alvaro Castillo
This place is top-notch! Been using them for years for my personal vehicle and my commercial vehicle. They always tell me what I need instead of pushing something that is not necessary. You guys are honest, fast, and do good work. I can ask for anything more.
MA
Margie Moeller
I have been a customer of this auto repair shop for over 20 years and have always been satisfied with the service and the amount of time it took to complete what was needed. I would recommend this facility for anyone who is looking for reputable auto care.
MA
MamaJKnight
I love going to Coastline Auto Care! Ive gone there for years and they give wonderful service. I never feel that any unneeded work is suggested. They tell it like it is. And I never have to wait long for service!
CL
cliff robison
We have been using this rpr shop for over 30 yrs. We have never had a problem, great service and always treated as family. As for cost all options are given. Ask for Ben and tell him Cliff and Connie sent you.