Address: | 2292 Daniels St, Manteca, CA 95337, USA |
Phone: | +1 209-823-2352 |
Site: | ulta.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
SI
Simone Santos
The customer service was bad. They thought my little sister was stealing something when she wasnt doing anything. She accidentally put dry shampoo in her jacket pocket because she forgot she was holding her bag. And then two of the workers came up to us and said "Where are your parents?" And as I was trying to find my mom she said "Well, dont put that in your pocket because it looks like your stealing." Like no if I knew my sister was stealing, Id absolutely say something. And also, there were a bunch of little kids running around the store unattended and none of the workers said anything to them. Those kids were annoying and getting in everyone elses way but they didnt say anything about it? Wow. Im never going back there. Thats not how you should treat your clients.
C
C Morales
The manager was talking to another employee about customers out loud and I heard them talking, me being at the other side of the store-- obviously not professional. I had asked about a brush and the girl that was at the benefit counter but worked for Ulta was helpful. The manager just looked at me weird and I found her to be rude. Not to mention she was also one of the girls talking about the customer. The girl at the cashier was amazing and I wish she would have had help because there was a line. There were two other Ulta employees who basically were just standing around and talking. I didnt get a greeting from anyone, even though I dont mind it but other Ultas are far more professional and friendly. The store is ok, Ive been to better.
RO
Rocio
This store never has anything restocked! Ive gone several times knowing the day they get items restocked and the shelfs are still empty. I can never find anything in this store. Obviously Im going around in circles trying to find something of my liking then I have one braud that works there following me like really? Buying everything directly from the brand websites.
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Abdul Abdali
Way overpriced and not clean either. Products are always on the floors. Employees are more concerned with putting on their own make up than helping customers.
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Mary Saunders
I always have fun at Ulta. The salon staff is so great. Shanti does my hair but everyone else is always helpful and fun. This place is my favorite!!
EL
Elizabeth Nunez
Its a store where every girl wants to live it. Tons of different makeup and hair products. Anything you need makeup wise is there. Love Ulta.
PA
Pam Baldwin
Very nice store. Clean and organised. People working were helpful and nice. Friendly and welcoming greeting as soon as we entered the store.
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Zahara Garcia
Over the phone inquires seem to annoy employees. Called to check if item was instock, employee seemed annoyed.
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Taya Smith
Customer service is terrible. They are so slow and not very helpful either. The prices are very high too.
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Vanessa Martinez
When I went with my aunt there wasnt enough staff I can tell because no one was on the floor
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Samshun Hussain
Nice and clean store. Friendly sales people.
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Jessica Herrera
I find the staff is just terrible
JA
Janelle Mayo
Staff not very helpful
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Erin Tenhoeve Keo
Helpful employees.
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Lilly Flores
Terrible service
BR
Brenda Coats
Great cosmetics
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P Mayo
Lack of product
KU
kulwant sihota
Good product