Auto Care Experts

Reviews 3

WI

willy timeshare leads

look at all the complaints on yelp HE IS A TOTAL RIP OFF HE SMILES AND LIE AND CHANGES THE PRICE HIGHER THEN ANYONE ELSE 1 review 1.0 star rating 1/6/2017 fred is a sneaky lying thief who pretends at first and then changes prices as it continues dont trust him at all ... he lies on smog test too and tells you things are wrong when then are not. dont sign papers first cause he adds to it without consent. you will lose sleep over get repairs here and you will be overcharge and you will have no choice cause he breaks the law and gets away with it, im trying to tell everyone i speak to for the rest of my life to stay away unless you want to be lied and cheated out of your money. he thinks he is helping people by ripping them off he can be honest at all .. you will pay double what others will charge go somewhere else and save money and get it fixed right. im gonna spend the rest of my life sharing my story and show my proof of being ripped off from them , its a total scam and nightmare and when you go there and get screwed you wish you listened ... lawyers are fighting over coming after this guy for what he did to me i hope your happy fred of what you did he got shut down before and will again and if you car is in there while they get shut down you wont be able to get it out he is past s from other look back at all the people he ripped off gino says this Bad form. Bad form not honoring their own discount coupon. SMH. I called and asked the cost of a smog check for my SUV. I was quoted $45. I then found a discount coupon and drove across town to get it done. I enter and was greeted by a young lady who said she talked to me on the phone and quoted me $45. I said yes and presented the discount coupon to apply against the quote. I was then told that with the coupon....still $45. So youre not going to honor the coupon? Uhh, thats included. I never mentioned a coupon until now. Another lady chimed in with, well we used to charge more but lowered the price to bring in more . And Im here... So you wont honor the coupon? "Sorry" was the reply. So, is their coupons just a meaningless promise of a discount. Or did someone screw up by saying the price of a smog check without considering a customer bringing in a coupon. If the latter, why the intentional untruths about the coupon? I would rather be told by a company rep that they made a mistake, it happens, but Ill make up for it by knocking off a few bucks on your smog check. Rather than the runaround I received. Because if that happened, I would be there right now getting a smog check with a happy Yelp in the future instead of sitting here writing this! To Man up and recompense is an action I can respect. dan c says ******STOP******STOP******STOP******STOP***** made an appointment to have a break and lights inspection done on my 1986 Mercedes Benz sdl. When I walked in the door the person at the front desk Offers me every service they have available. From bumper to bumper. I had already had the car look at by A reputable shop. they took the car in to the shop they could not find the key to the wheels they ask me for the key I told the tech where the key was. With in 20 minutes they informed me that the car did NOT pass due to a REAR fog light. I said what rear fog light? I ask the tech to show me he said "well the car doesnt have it so I cant show you" but also they showed me the fog light covers on the car they said that they are old and dry and need to replace the tech started to be angry because he offered to order them and replace them. He went on and on telling me I should replace then when I said I would think about it. he then said that the shocks where also bad and that they are leaking. So little inspection that they do that they dint even notice that I had all shocks replace a week ago. Over all this people are scammers and always try to sell you part plus labor to get the MOUST $$$.$$ OUT OF YOU. I took my car to a different shop to have both test and it pass without complications.

SH

Shari Palmer

I have a ten year old Infiniti and recently had trouble starting the car and the car losing power. I moved out to the Inland Empire a few years ago and so when I was having problems I took my car to a local auto shop and was told I needed to replace a computer chip and was given a $1000+ estimate. As a single woman my first thought was that they may be ripping me off. My second thought was that I needed to take my car into Auto Care Experts. I was right on both accounts! After all, Auto Care Experts had been my auto maintenance and repair shop for 18 years when I lived in Orange County. I knew Fred and his mechanics had the expertise to get the car properly diagnosed and I trusted him. Over the years, Auto Care Experts kept my last three cars in tip-top running order so there would be no second guessing. They quickly diagnosed the problem and as it turned out it wasnt the chip at all! Fred gave me an estimate and clearly explained the problem. I had my car back in no time and they had washed my car to boot! As a full service shop, Auto Care has performed everything from simple oil changes, routine maintenance, smog checks, and break and tire service on my automobiles. They were also able to resolve some major transmission and electrical problems I had on my previous car, a Mercedes Benz. Fred and his crew have the knowledge and expertise to properly diagnose and repair whatever problem you may have. They also have a body shop and while, luckily, I havent had need for body work, my best friend was in a bad car accident. I referred her to Auto Care and Fred was able to work with her insurance company and get her back on the road quickly. She was extremely satisfied. Im done looking for another auto maintenance and repair shop. I know I am safe on the road and have peace of mind knowing my car has been serviced by the BEST. Im happy to be back!

A

Anonymous User

Mark is deceitful. He gave me a quote over the phone and so when he asked me to sign a consent to pay for a quote, I signed it. He also said the entire brake job could be done while I waited. After waiting for over an hour, I got a new quote that was 3x quote on phone. He also said my oil desperately changed. I had recently had my oil changed at the Mercedes dealership. I paid for the estimate and left. I got an estimate across the street. it was significantly less. I now have my car into the dealership to see if he added something to my oil. He called me several times telling me he could now get the parts cheaper. I told him every other place said you should never have to pay for an estimate and he is deceitful. He still called me back and left me another message. Im concerned that after I told him I couldnt understand why my oil was so dirty, that he added something to it. When I said I was going to complain to Mercedes, he said it could be that dirty if there was some left over oil in the engine. I was told that was unlikely. As a woman who knows nothing about cars, I need an honest place to take my car. I have emailed hoping the owner will reply but Im afraid Mark will hide the email.

Other organizations