Public Storage

1775 Industrial Way, Napa, CA 94558, USA

Address:	1775 Industrial Way, Napa, CA 94558, USA
Phone:	+1 707-681-5365
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 27

Reviews 17

Michael Lowder

Ana was a horrible manager constantly threatening me she was going to kick me out while others stayed for long periods of time. I was limited to how many times I could visit my unit as I was paying full price, the same as everyone else. I was being targeted because of my disabilities from the very begining. The owner never returned my phone calls after law enforcement went through my unit with out my knowledge and they never notified me. Horrible place to rent from. Will never do business there again. Ana the site manager made me write a good review to stay in the unit, which I am now telling the truth about. She has now transferred to a different storage site. Site owner is not responsible enough to store my belongings there. Thanks for not returning my concerned phone calls.

Chris White

I have had a storage unit for almost 20 years, and had to change locations a few times due to poor management. I have had storage unit managers that did not ever no my name, did not care to maintain their facility, or act grateful for my business. Ana has known my name from day one and has gone above and beyond what I feel her duties are. She insures a good rental experience and provide the secure feeling thats my property is well protected . I had not locked my unit properly one day - and that same evening she called to inform me of this - I am very grateful for her attention to detail and her commitment to safeguard the property. Ana is very personable and always available - if you want the best person to entrust with your storage unit she is the person to talk to!

Salvador Jimenez

My friend told me a couple weeks ago to went check some storages places in Napa Valley because he wants to move there in a few weeks, so ended up calling the facility and a lady named Ana answered the phone and she was very helpfuly by giving me suggestions about picking up the right size for my friend also she told me to check google if I would like to search for customers feeds back about her facility and I was very glad to find out how great her customer service is that I ended up doing one review for her as well. I will definately call Ana when we are ready to rent.

Jonathan Edie

Have been using this storage facility for over a year and have nothing to say but good things about it. It is well lit, secure, convenient, and has a most friendly and helpful manager in Ana. Not only does she remember my name every time I see her, but she always inquires about how my storage experience is and if there is anything else I might need or that she can do. While the spaces are not inexpensive, you get what you pay for--in this case a secure facility with excellent access, and a staff member who makes the process very, very easy. Two thumbs up!!

Jose Beltran

I went to check out this facility with my Mom because we are gonna be moving soon, my Mom and I were so glad to talk to manager on site because she gave us an idea of what size we will need,she even showed us a couple of units and all details about how much we will need to move in. She was very professional and efficient person, property looks great and secure, for sure we coming back to Ana when we are ready to rent or if you need packing supplies they also sell those as well.

jennyfer Murcia

Este lugar está muy bonito, limpio y seguro para rentar o comprar todo tipo de cajas y cosas para mudanza lo recomiendo a todo el que necesite un storage. La manager Ana es muy eficiente y amable y dispuesta ayudar en todo gracias.

Beverly Doonan

What a delight to go into the office and be greeted by Ana. She will call in advance as a reminder of due date of payment. The property is always clean. When I was looking to move into the Napa property from San Francisco, It was helpful to have Ana show me the different available units. She did not make me feel rushed and stayed late for my appointment. She is a real asset to Public Storage. She keeps it fresh and welcoming.

Lilly Cendejas

I am really happy with the customer service at the Napa Facility. The manager, Ana is great. She is really friendly and helpful. I have been there for a little over a year and she has deffinetly shown trustworthyness. The facility is very clean and secure. This is a great place to store your things! I would deffinetly recommend Public Storage on Industrial Way in Napa. -David C.

Nicholas Schaumkel

Best Service Ive ever had in my recent years of being in the Public Storage. The service is great, always prepared, on the clock, no hassle, no complaints or any issues. Great place for storage especially for families. The women who works there is always positive and happy to help me which makes my day. There should be great customer service like this one in other places.

Francisca Arias

Vine a rentar por 6 meses y es un lugar limpio y seguro el personal muy amable y tiene mucha paciencia dando informacion muy completa en especial LA EMPLEADA ANA!!

siliva niorio

visited this location inquiring for moving supplies and manager was very friendly proffessional and gave a good deal on buying 35 boxes and gave me 15 free I believe was 30% off that was a great deal and ended up buying a few more items bacause of her advise on how to pack my stuff. She definately know how to run her bussiness Thank you Ana.

Melolini Tuitahi

Love this Public Storage. Great place for anyone who needs extra space to store furniture, clothes, appliances, etc. Love the Customer Service, always have communication with the women who works there. I had no issues nor problems. Honestly, feels like Ive known the women who works there for years. I highly recommend this place.

Samuel Hernandez

I came to this place checking for a storage unit manager Ana was Not only efficient but she was also very knowledgeable in what exacly I need for my needs. She is friendly and always has a smile on ver face. I will definately check this place for future needs. I bought three boxes for her. Great placer to store your things.

Chris Fidler

Public storage was great! Units were clean, staff was friendly, and access to my unit was a breeze when I needed it. I would recommend it to anyone, especially for short term storage, as their $1 first month rent really cuts the cost of a short stay. I was there for a little over a month and ended up owing only 35 bucks!

Renee M

This property is always clean and has very nice staff. The staff works well with me in all my needs of storage. They dont raise my amount after so many months like other storage units do. Thanks to Anna n her staff for making me feel so safe whenever I come to pay my bill or use my storage. Have a great day!!

Roberto Hernández

I visited this location inquiring information to rent a storage Ana was very helpful by giving me the right size and affordable price. She is very professional and efficient person. Always has a smile on her face and I will definitely come back to rent with her and will recommend to all my friends as well.

Crystal Cendejas

My mom is renting a storage in this location and she loves how the manager has contact with her and everything.. I recommend this public storage for people that need a save place to keep their things save.. and its a really good price too..its a secure public storage.the manager is really nice and sweat