Round Table Pizza

Address:	3331 Solano Ave, Napa, CA 94558, USA
Phone:	+1 707-252-7505
Site:	roundtablepizza.com
Rating:	3
Working:	11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11:30PM 11AM–11:30PM 11AM–10:30PM

Location

Photos 40

Reviews 25

Desiray Pashilk

5:5/17 ordered a large pizza and Cinnamon Twists. According to the description on the website the twists are supposed to have a powdered sugar glaze on top. When I opened the box I saw twists that were dark brown in spots like it was over cooked and no glaze at all. I thought I could live with them being over cooked and tried to eat them without the glaze. They were terrible! I rarely complain but I was agitated over the glaze so I called. I was lucky enough to get this RUDE man who when asked about the lack of glaze he said, "thats why they call them Cinnamon Twists". He was unaware that they were supposed to have glaze. He asked me if I wanted to talk to a manager and I said yes. The manager asked me if there was glaze in the box in a container. I told him no. He said there is supposed to have glaze and the guy who made them said he put glaze on them. So basically it was my word against his. The manager took the employees word. He did not offer to give me glaze or anything. I ended up making my own glaze. I wont order pizza from there again. Very RUDE and UNPROFESSIONAL!

Francine Kohn

I ordered a small pizza to be delivered to my home with a small salad. David who took my order forgot to tell me the amount. I thought this was ok as long as I received a receipt with the delivery. The delivery person arrived early without the receipt and promised to return right away at 5PM to my home. (I live 5 minutes from Solano.) She never came back. So I called David who told me the total was $28! I was shocked at the amount. He said he would have someone come right over to bring me the receipt. 20 minutes later I called and spoke with the delivery person who told me it was my responsibility to generate a bill and hed get there momentarily. 30 minutes later, no receipt & no call to let me know when I could expect it. I had to leave. I have no idea how much these individuals charged my account for. Would I come to RTP in the future? not at this location. Will I do all I can to spread the word about the terrible service I received, you bet I will. Dont go to the Solano Round Table Pizza, customer service is a "F"!

guillermo hernandez

Usually get delivery but am now living outside of their range. So stopped in to order to go at about 4:45 pm well ahead of the dinner rush. After 40 minutes of waiting for a pizza with very few others waiting, besides pick up orders. I had to ask if this wait time was normal, gal at counter asked another gal in the back and was told it was in the oven. Was eventually offered a soft drink of which neither myself nor my 2 yr old daughter drink. Or a salad from the bar that looked as if it had not been reserviced since their lunch rush. Nearly an hour wait to be informed of a mishap with my original order and was not offered anything to compensate except a few yet endearing "So Sorry" Luckily a nice gentleman advised me about the other store on the opposite side of town. Will not return to this site for the lack of customer service. On the upside the pizza was good.

John Gibson

Pizza was just ok. Salad bar was awful. As I ordered the salad bar was being tended to, ie someone was adding fresh salad. It was far from fresh....brown and slimy. Saltine crackers.... VERY STALE, I think a wooden pencil would break before the crackers. Had to bus our own table and workers on break hovered around the soda fountain while I waited to get my drinks. They saw me standing there and carried on with their conversation.

Greg Williams

I could not believe how crappy the service is. I paid over the phone for deliver. I was told 45 minutes for delivery. I got the pizza 1 and a half hours after that. When I tried calling in for a refund last night the management was unreachable. It was like they were ignoring the phone. By the time we got our food it was cold. Based on whether or not the management ever gets back to me on this we will not be returning.

bina hirani

We ordered the gourmet vegetarian pizza but we got pepperoni on it. When we called up to tell them they told us that we are incorrect and we dont have meat on the pizza. We took a picture of the meat and said we can show them but they werent interested and put the phone down on us. Terrible service, terrible manners and incompetent staff. I would advise you to go elsewhere!

Bunny Janosch

HORRIBLE SERVICE!!! Phone was never picked up, ended up placing order online. Was quoted 25 minutes for pickup time waited 30. Came in to pickup and was told that it was actually 20 additional minutes .. 900 people behind the counter and no one has a frikken clue (the phone wasnt answered once while I waited)... looks like we are on the hunt for a new pizza place!

Anonymous User

pizza is always burnt when its delivered. I dont like pan pizzas, so thin crust pizzas get cooked to long.lower temperature on oven and use the oven door in the middle to run pan pizzas additional time after first run through on conveyor belt cooking pizzas.

Steward Ramirez

terrible SLOW service. dude weve been here hella and we dont even have our pizza yet. is my home girls birthday and she boutta cry. FDA SHUT THIS PLACE DOWN ASSP

Paul Quillin

This place was gross. The salad bar was not clean. Tables werent clean, place was not pack. Had 6 people in there. Dead.

Steve Rodrigues

Ive been here many times. On occasions the salad bar has been sloppy. For a pizza place its ok and they feed you fast.

Matthew Stack

Great local pizza place. Salad bar and beer on tap. Just here for a few days but would come back if in town.

Mike Steele

A great place to have pizza and birth day parties.// and they have tv. To watch, while you eat.//

Scott Anderson

I used to work there. I still think its the best "fast food" pizza around. Kinda expensive though.

Alex Bovee

If you want to hear about the drama in the lives of the teens that work there, have at it!