Address: | 2548 E Walnut St, Pasadena, CA 91107, USA |
Phone: | +1 626-796-3928 |
Site: | massieroofing.com |
Rating: | 2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Closed Closed |
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Kelly Garrett
Absolute WORST company I have ever worked with. We paid upfront (big mistake) then they kept pushing the job back. First they didnt have the correct permits, then the work failed inspection, then they were booked up doing other jobs (keep in mind they cashed out check. They started about a month late which pushed our entire remodel behind. When they finally finished I found that they had thrown all the rusty nails into my yard, where my child plays. It took several phone calls to get anyone to come out and clean them up. To top it all off we found that the roof was done incorrectly. The over hang didnt meet with the water gutter so I just gets sheets of water pouring off my roof and onto my patio which then floods my house. It has taken almost a year to get it fixed. Eric Massey claims he has come out several times to fix it, but I have never seen him and the problem is still there. Eric Massey is a crook, his office staff is rude and unhelpful, and his quality of work is half assed. It is ashame since he came so highly recommended. We will now be spreading the word that he is the last roofer you should call.
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Anonymous User
We contacted Massie to have them provide an estimate of work on a house we were purchasing so we could have the roof redone after we closed on the house. They refused to work with me to even get an estimate even after I called 3 times and got the seller to agree to getting the estimate. They gave the estimate to the seller and didnt even return my phone calls and refused to provide me a copy of the estimate. There is an over 25 year old roof on this house falling apart and we are going to replace it but it will not be with Massie roofing. The office personnel were not only not helpful but rude and the estimator Gary was even more rude when I met him on site. He gave us some 20 minute sob story about how he doesnt like to work with buyers of homes because they never hire him to do the work. Well perhaps the reason they dont buy is because you are so rude and difficult to work with. I had heard good things about their work and they have been in Pasadena a long time, perhaps they dont need my business.
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William B. DeClercq
Solid, fair local company. Weve used them once and plan to use them again!