Caliber Collision

Address:	2542 N Towne Ave, Pomona, CA 91767, USA
Phone:	+1 909-482-4343
Site:	calibercollision.com
Rating:	2.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 24

Reviews 13

Kai Jones

My expierence was bad from the start. Took my car here to get the front end fix after a hit and run. I had heard so many good things about them and I have a 2016 Scion tC rs 10.0 I wanted only good hands touching it. I was very disappointed... They told me about four weeks and they were done in two I thought wow amazing. Got my car back and my front bumper looked like it wasnt lining up right, I mentioned it to them they took it back and "fixed" it. I started to drive it home didnt make it to two blocks and heard popping sounds went back and when I got out a part of the bumper had popped out. Long story short I had to take it back 6 times and my bumper still isnt lined up right. Come to find out from one of the workers that they reused parts, so that explains a lot. Although they told my insurance they ordered all new parts. After the last time I didnt want to go back and deal with them again, they made me feel like I was being picky about the small details but I just wanted my car done right and look good. I took it to the dealership to have it repainted because the paint is already chipping off. I would never go there again nor would I ever recommend this location to anyone.

Kimberly Rubio

Had to go back to the place 4 times after they took almost a month "fixing" it and had one of the employees offer me a free car wash if I gave a good review. Once they gave it back to me "fixed" I drove it for half a day and noticed the back was swerving I took it to a different shop where they told me the suspension wasnt fixed and paint was badly done. I took it back to caliber only to get a call pretty much blaming me for the damage. I returned to get my car back and got attitude from the manager. I will never ever either go back or recommend this place to anyone

Anonymous User

Was sent here after a trailer hit our car. No parts were replaced all work was farmed out for "remanufacture". Everything was bondoed, and it looks like they didnt use a filler primer, because the bondo has pin holes throughout. Also, the car is now covered in overspray! This is all after rejecting the car because it was missing the rim center-cap. The radiusing and trim lines are all off on the bondo work too. They tried to get us to sign off on the work without seeing the car first....big no, no. AVOID LIKE PLAGUE!!!!!!

Chris Burton

Caliber Collisions repaired my Honda Accord after it got rear ended at a traffic light, they did some great body work and after the job was completed the car looked like it did when I first bought it. Fast forward several years later and again they helped me with my new Altima which needed some paint work done on the mirrors after scraping it on the side of the garage. The job was completed the next day and I hope the manager Mike and his great team continue to service customers in need for many years to come.

megan frey

Would not recommend this place to anyone. They "fixed" my bumper and by the time I got home the bumper was popping out like it wasnt completely latched on. Took it back and was told they forgot something and needed to order more parts. They never got back to me and by the time I took it in again I was told that I was lying about how it broke. The manager Lucas argued in the parking lot with me for about 20 min. Lucas had the worst customer service skills Ive ever seen.

james johnson

Horrible service and they think you owe them something. Wheres all the mom and Dad shops who are passionate and happy? This corporation stinks and doesnt care. Hopefully they change or they will lose more business. Its just a master of time. Im telling my insurance, friends, family, workers and coworkers, and relatives too.

Anonymous User

I took my car in for rear bumper auto body work. When I drove the car out of their shop 3 days later, I turned on my A/C, and it wasnt working. So far Im almost $100 into trying to fix the problem. Its very weird, and I recommend staying away from Caliber Collision if you want to avoid mysterious broken or missing parts.

Dennis Truong

Shop provides good work on body work - my car looked like new again when they returned it after a fender bender accident. Only drawback is they require appointment to drop off car for repair.

Jordan Petersen

My car came here after it was totalled. They were really professional and helpful in pointing me in the right direction

carlos cisneros

Good work ethic and will keep you informed about the status on your car im sure coming back if i ever need to

Karen Serrato

Because their woke is guaranteed for life

Magda Hernandez

Second time to take my car

BranDee Sisemore

They did a wonderful job