McVittie Annex Station
| Address: | 2100 Chanslor Ave, Richmond, CA 94801, USA |
| Phone: | +1 510-232-9581 |
| Site: | tools.usps.com |
| Rating: | 2.1 |
| Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–1PM Closed |
Location
Photos 1
Reviews 22
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Josh Gogo
If your package goes through here, good luck retrieving it. These people are horrible. I do not know what kind of business they are running but their reveiews speak for themselves. I have my package going through here and tracking shows its just stuck there. What kind of bs is that? It arrived OCTOBER 17, 2016 and it is OCTOBER 30 2016 today. It has been 2 weeks and NO UPDATES on my package. I will file a complaint about this. This is ridiculous amd something must be done to ensure the workers there are not just taking advantage of the government. I hope they review the workers or change up Management because packages JUST DONT DISSAPEAR. Maybe theft is going on at the facility. I did have over $600 worth of value in my package. Reviews must be WRITTEN about this facility. Something needs to be done about this ongoing problem with missing packages. PLEASE NOTE: IT JUST ASKS FOR YOUR EMAIL TO WRITE A REVIEW. THERE IS NO LONG PROCESS TO SUBMIT YOUR EXPERIENCE ABOUT THIS PO.
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Mary Anne Parrella
Never pick up the phone. Employee/Employees hang up phone so they can continue ducking thier obligations, something called work !! Package has been in area post office for 3 days, and it still is not delivered. Look at the complaints going back 2 plus years on this location, and nearby locations. No improvement in nearly three years. What is so hard about doing your jobs ? Collect a paycheck, but not work? Sounds like these Postal Workers think they are living on Easy Street. I just will call the United States Postmaster General ! I bet you they get working when they get the Big Bosses calling. How hard is it to pick up the phone and answer to find out the status of a package I paid $ 80.00 plus dollars to mail ? Apparently Richmond California is incompetent enough to have figured that one out ! Get New HELP Soon
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HUMBERTO GUTIERREZ
Una basura. Este lugar es una porquería y los empleados no ayudan en nada son bien despotas, si tienes un paquete te dicen que no lo tienen o lo pierden y jamás te lo entregan y si llaman nunca les contestan o si contestan te dejan esperando por horas y te cuelgan la llamada es una total basura....
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rebecca eve
Waited all day-- with door open!- for package I needed you sign for and had tracking info for. Postman never showed up, said they left a notice for picking it up at P.O., But they hadnt even done that... Now, after working a night shift until 3AM Friday night I have to go to post office to pick up package that was never even attempted to be delivered. Tracking info said they had tried to drop it off at one PM but, like I said, door was open, I was waiting, and this simply is not true. Not happy that I have to get up early and go to P.O. On my day off.
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Norma Rodriguez
They never answer the phone! Ive been complaining about the mail man that delivers to my apt building that he hasnt delivered mail since August 2016. These past 6.5 months Ive only received 4 pieces of mail. Complained to them several times, supervisors dont do anything or return my calls of why my mail is not being delivered! Filed a case with the U.S postal service and now with Consumer affairs. I dont know why people cant do their job that they are being paid to do.
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diamond smith
Its becomeing and ongoing problem with this company my packages are BEING lost and never found .i tired of have to go put up packages cause the person dont wont to knock on the door but in stead puts the pink paper in the mail box the wrong mail box all the time.i dont know whats going on but get they need better training.im tired on filling out conplaints and there not being taking serious.richmond post office and the mcvitti annex station 2100 chanslor ave .
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dan brandt
Customer service is horrible. The tracking said that my mailbox was obstructed and couldnt deliver the package. The mailbox is far from being obstructed. You would have to drive a car up 4 stairs to block it. Then it said i could pick it up at this Annex. They couldnt find it and wouldnt let me file a complaint because they claim they dont know who the driver was. This annex should be closed.
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Francine Harris
Never received a package the mail carrier had the nerve to leave a notice saying there was no secure location available come on thats not true that person didnt take out the time to make sure I receive my package thats total BS Im not buying that story Ive never had a problem with the delivery of my packages this has to stop these guys need new management fast..
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Christopher Fountain
Can never get thru on their phone line. Good luck with that. What a joke for service. Mailed a package from tx on 25 sept 2016. Arrived to richmond 27 sept 2016. Here it is damn month later still hasnt moved. Really?? This place is terrible. Wish i could make this rating a zero and close it down if they cant do what i paid them $100 to do....
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Ezra Manaea
Horrible slow service these guys really drag their asses. Made an order on June 21st. It sat here in Richmond for going on 15 days. Only saying "June 27, 2016 , 12:37 pm Arrived at USPS Destination Facility RICHMOND, CA" never moved just sat there I dont know if it was stolen lost or what but they really nees to shape up.
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Anonymous User
If you ship through this place. Be very worried add as much insurance as possible. They lost my package. I have to pay someone back for their mistake. I was shipping a medium sized box from Ohio to Hawaii. Maybe the workers stole it themselves Ill never know. I never expected this from the usps.
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Angela Davis
why dont you have a legit telephones number 1 is a number no longer in service 2 is a constaint busy signal i need to talk to someone there you need to somthing about this this is poor customer service
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North Star
Ordered a package, and its been Stucked there for a very long time and I still havent seen it. I messaged the seller and he/she isnt replying back too. Very disappointed.
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karla melara
Been here for 20 min with a line of people says open at 10. We all have called no one answers. Other people in line says they have called and they never answer
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rimhl mtz
Never answer phone service its so slow most of the time just one person at service... Very bad its like if postal service is free!!!!
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VN B
agree with everyone here, no one answers the phone, only one person helps at the place, and generally sketchy...feel helpless!
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Ruben Valdivia
Not enough employees on the desk take me 22 min to get my deliver. Rude costumer service.
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Amina Bell
Slow service and just looks raggedy. I was kinda scared to walk in it looks abandoned.
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Usman Malik
They are okay. They were nice to me but the place sucks. Only got one person to help
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Robert Grice
Bmchl..
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Jae Hyuk Lee
I gave to wait a lot
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Cynthia Padilla
Horrible
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