Address: | 383 E Alessandro Blvd, Riverside, CA 92508, USA |
Phone: | +1 951-776-0425 |
Rating: | 2.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM |
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Tiki White
Ive come here many times before and received the diamond wash. I liked how my car was cleaned. However, today my car freshener (the lil can freshner) that I always have nestle in the back of the passenger seat was missing after they washed my car. I spoke to the manager, Luis, and to my dismay, he accused me of not telling the truth... huh? I just spent $22 on a car wash I wouldnt lie about a $4 can of freshner. I know it is just freshner but it is mine and it belonged in my car. NO EMPLOYEE SHOULD TAKE ANYTHING FROM A CAR. What next, the $1 bill I leave behind, the ring that slipped off my hand, etc. My point in speaking to Luis the manager was to give him a heads up to speak with employees about removing items from a car. Unfortunately, he was rude, argumentative, and downright mean. He covered for his employees and treated me, the customer, as the culprit. I believe he has been down this road before with items missing from a persons car because he was extremely defensive. Needless to say I will not be back, because we all know it is not what you do but how you do it. They do not value their customers at all! Hopefully, Mike the owner, is aware of whats going on, because as the employees told me he NEVER comes around. Well I guess I wont either along with the rest of my fam (4 cars).
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Kat Selkie
Very rude.. I was disappointed in their customer service and now, though my car is clean... For the most part, it has left an awful smell on the carpet.. I am incredibly frustrated. Plus the fact that they wanted to charge $90 for a wash, vaccum and shampoo.. Which is fine, but when I asked to pay for just the vaccum and shampoo at $45 the guy seemed annoyed and said he would do both for $50.. I was grateful, but then I get home and realize.. After waiting nearly three hours for my car that it smells awful, and is not completely clean.. The carpet yes, but the detailing was definitely half done.. All in all, I will never come there again.
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Kimberly Hurst
"free car wash" with stamp card isnt really free! Been coming to this place for years. Went in today to get a free car wash with my stamp card (every 10 signatures you get a free car wash) and they would only give a $13.00 discount, but the card states "Free Regular Car Wash". I pay $20.00 or more every time to have the same vehicle washed here. Spoke to the manager and he was rude and refused to give a free car wash only a $13.00 discount. Will never take any of my vehicles here again.
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Ashley Afualo
Horrible customer service!! And also they didnt even vacuum my car good..they didnt vacuum my dashboard or take out the rugs to vacuum carpet then when asked to vacuum again they had an attitude and said that they cant get all the dog fur out..if I had the time to do it myself I would have done a way better job..I went in to ask for my money back which I paid 27.00..dont ever plan on going back and would never refer anyone here!
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Lois Ford
When I go to a car wash, I always go to the Mission Grove car wash. Their prices are reasonable, especially with their coupon which I can use even on the weekend. The staff is very friendly and always do a good job on my SUV internal and external. In addition if I think they missed something, they do not hesitate to make the correction.
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Jonathan Ubovich
Decent car wash Ive been here a handful of times and always have a decent experience. A bit expensive, around $21 for wash and inside clean (not including tip). 4 stars because there is usually 1 or 2 spots that they miss each time I go. Id recommend but keep price and the sloppiness in mind.
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Chris McGrath
They do a ok job if the dont ruin your stuff. This place has messed up my wheels by spraying acid on my painted wheels. Do not go here if you like your car. Id give it no stars if I could.
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Leann Gilmer
Take your valuables out of the car, If you dont want them to go missing. My moms phone was taken and a week prior when I went they took my moms handicap placard that she left in my car.
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Jj
Over priced. horrible job. Didnt clean the upholstery. Vacuum the floor. Needs better workers and they expect a big tip.
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J.P. S
Consistently fast and clean. Ive been a customer for at least 12 years and never had an issue.
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Matthew harrington
They have always done a great job and have never tired to over charge me.
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GARRETT FIDUCIA
Decent car wash way better than splash.
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Amanda Stevens
They do a nice job here.