Address: | 5850 Redwood Dr B, Rohnert Park, CA 94928, USA |
Phone: | +1 707-584-9700 |
Site: | downtownautobody.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
RY
Ryan Kelly
Theres nothing like having to lose your car and give it to a body shop to fix a hit and run you had nothing to do with! After our car was hit in the parking lot at the fair my wife tasked me with finding a good body shop in Sonoma County to deal with it. I did my research and it seemed like either G&C Auto Body or Downtown Auto Body. both in Rohnert Park. I decided to go with a more local, smaller shop hoping for better service and a faster turn-around! Man did we hit the jack pot. Mike was awesome . He was super pro-active and took amazing care of us. He always was available to talk and when he wasnt, he called back within a few minutes. This guy knows his stuff. he dealt with our insurance company and when they didnt want to step up to pay for blending the paint into the fenders he said "look, were going to do it either way. Its the right way to repair your car and our reputation is more than that. Well get it done the right way and just hope they pay. But if they dont, well cover it. Because every car that leaves our shop leaves the way it should," HOLY CRAP! DID YOU READ THAT! When I heard that, I was sold. BAM! Customer for life. We picked up the car. It was completely ready to pick up and looked great! Highly recommend people. Highly recommended! (oh, and they had it ready and on-time when they said they would!)
LO
Lorelle Saxena
I got in a fender bender, but I was able to drive home. Then I called Downtown Autobody to tell them I was coming in, figuring, I could drive home, so why not drive to the shop? Tom asked me all about the circumstances of my accident, and then he insisted on driving to my house to check out the car himself and make sure it was safe to drive to the shop. That right there is the kind of considerate, above-and-beyond service that characterized my entire interaction with Downtown. Tom and Gus called me almost every day of the scant week my car was in the shop to keep me updated. They provided me with a beautiful loaner car, which was so helpful. Tom even helped me re-install my toddlers car seat when I picked up the car! They worked with my insurance company so I really didnt need to do any of that stuff at all--what a huge relief. Again, they went hugely above and beyond for me. Im so appreciative, and I will recommend them to anyone whose vehicle needs a little TLC. I wish I could show you a before-and-after photo here--I didnt have to get a new car, thanks to Downtown Autobody, but it kind of looks like I did!
LY
Lyvia Toledo
I had my car repaired a couple weeks back, and I am amazed how perfect the work was and how easy it was to work with Gus and Mike. I am very impressed with their services. They were very helpful, put me in a loaner car immediately, the car was detailed to perfection, and they even assisted me with some fees. I would highly recommend this auto body shop, due to the perfect work, and great service. To some people you might view your car as your "baby" or as a materialistic item. However, you perceive it we all want a "nice" looking car. When I turned my car into Down town Auto Body my expectations were what I thought was realistic- meaning not extremely high but my car would be fixed. When I saw my fixed for the first time I realized everything on my vehicle was fixed (even minor dents not from the accident) and I felt as if I was starring at a brand new car. Thank you again Gus and Mike. Im so Happy my friend from A Shade Darker recommened me to you!!!
DE
Denise Bryant
Thanks to Thomas Garvey, of Downtown Auto Body, my Tahoe looks as good as new! I took the insurance check to them on Friday, they ordered the parts that day and had it on Monday. Replaced my gate and bumper, and some several other smaller items, and had it back to me on Wednesday! And, to top if off, they paid for my rental car. And the rental company they used in RP, didnt even charge me for the gas I used. I highly recommend Tom Garvey @ DOWNTOWN AUTOBODY in Rohnert Park! Hes the best! Hopefully I dont get into an accident any time soon, but if I do, I will return to Downtown.
A
Anonymous User
I had my car repaired here this last week and I was very impressed with the quality of workmanship and the professionalism in how they treated me. They went over and above in delivering my car to me in much better shape than how I brought it to them. The detailed cleaning was not something I expected when I picked up my car. I will highly recommend Downtown Autobody to my friends and relatives, Thanks Guys! Gary Opp
ES
Esther McKoon
I went into Downtown Autobody to get an estimate on repairing my bent hood due to a minor accident. The staff ended up straightening it out free of charge. I am so grateful for their honesty and willingness to help out an independent college student!
SA
Samone Chrisman
These guys are awesome! They always do a fabulous job! They come highly recommended! Its awesome that they also work on RVs now!!!! I sent my baby sister down and they took care of her. Thanks guys!
MA
Matt Thomas
They turned a bad experience into a good one. They took my car in, got me a rental, and handled everything with the insurance. Gus was a pleasure to work with. The paint job was perfect.
MA
Mary Silver
Good work, reasonable prices, nice people...I highly recommend them!
TY
Tyson Blakeley
Good work