Brake Masters #162

106 Harding Blvd #2, Roseville, CA 95678, USA

Address:	106 Harding Blvd #2, Roseville, CA 95678, USA
Phone:	+1 916-974-9786
Site:	brakemasters.com
Rating:	3.3
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed

Location

Photos 6

Reviews 11

Justin Johnson

Save your $ go to a professional shop not a quick oil change station. I shouldve known when they asked me to sign a waiver for the service! I took my wifes vehicle into have a full system flush done and diagnose a noise I was hearing. I told them it was possibly motor mounts. They called me and confirmed it was mounts and serpentine tension er. Reluctantly I authorized the repair as the car was there and we needed it for a trip. They said it would be done by close which it was not. On the good side they did stay until past close to insure my car was done that day. On the down side the job was done very sloppy I had oil all over the engine. It was like they sprayed the fluids everywhere. I had a pool in my battery compartment. They also got it in the carpet on the driver side. The morning after picking the car up my wife got in and the car wouldnt start!. Keep in mind this car has NEVER had a problem at all beyond routine maintenance. Fortunately a neighbor Is very handy and took a look at it. He discovered that the housing that holds the shift cable in place was broken. Basically the shifter was not putting the car into park so it wouldnt start in drive or reverse. Further the car would roll if on any incline. Fortunately our driveway is flat. He managed to rig it together so we could avoid a tow to a real shop. I am all for giving praise to professionals but this is not the case here.

Caitlin Caldie

I am recommending this place to all my family and friends! I called because I received a coupon in the ValPak and needed an oil change before leaving out of town a few hours later. The receptionist was able to squeeze me in. As soon as I arrived I was kindly greeted and and asked to fill out a form. The receptionist was pretty educated on cars herself and gave some recommendations for my situation. She kept me informed on what they were doing and the timing because she new I had limited time. They found that my air filter was grossly outdated and dirty and even brought it to me to show me, then suggested I replace it. There was no pushiness whatsoever, I did not feel pressured at all. My service engine light was on and they were able to check it and give me the code without pushing a diagnostic text on me. They recommended it for sure and I think I need one but they didnt push it on my to make the decision right away. I felt that they were very honest and they were quick without feeling like they rushed anything. Great experience!

Lew Schwenk

I highly recommend you NOT use the Harding Blvd Brake Masters. After making an appointment for a front wheel alignment, I sat for 45 minutes before they even put my car on the hoist, only to find out they ... BIG SURPRISE ... couldnt do an alignment on my vehicle because the tires were only 13 inches. Like they couldnt have guessed that a 2004 Hyundai Accent might have small tires? These are supposed to be "car guys," who would know. Very disappointed in the lack of professionalism at this place. Its pretty schlocky. Save your own valuable time and go to someplace that is more reputable, even if it costs a few bucks more. And by the way, Amelia is long gone from this place, so ignore the positives about her. The Bozo at the front desk when I visited is a pure con man.

Bob Decker

On a cross country trip, My vans brakes overheated coming through Yosemite. Since I just had the brakes replaced by the dealer in NC, I wanted to get them checked. Mark, Brian, and David were very kind and understanding. They got me in right away and performed a highly detailed brake check at no charge!!!! Brian (the mechanic) has experience with Dodge vans and he knew that under the load of Yosemite, it is possible to overheat brakes. I decided to get the oil changed since it was due and was pleased that for the total sum of $ 28.45, I was on my way. This location has knowledgeable people, and I was not taken advantage of. I run a business and know good service when I see it. Thanks again!!

Yo K

Im a regular customer at this location, and have ALWAYS had great experiences, Mark the manager and all other working there are always very helpful, they accommodate my schedule as much as possible, are very honest, and always provide a very professional service. I appreciate that they keep a good record of my vehicle services and let me know when its helpful to correct something before it turns into a bigger problem, and also let me know when something is not a problem, and dont try to create a problem just to bill me. I highly recommend using this location for any of your vehicle needs.

Mikayla Shell

Went there today for a simple oil change and it took 3 hours! After an 2 hours of waiting they told me I needed to replace my brakes and that it would be over $300. I told them I will be taking my car elsewhere to get that changed at a cheaper price and faster rate. I understand they were a little busy, but they never gave me a quoted time or apologized for waiting 3 hours. I even asked how long it was going to be and they said they were working as fast as they could. Dont waste your time here.

Anonymous User

These guys are honest and do a good job overall. They tend to be overwhelmed sometimes; the typical thing where you often have to call them to find out when the job is going to be done rather than the other way around, but thats nothing unusual for these types of businesses. They have never tried to "upsell" me on something I didnt need; evidently being busy doing honest work is enough for them, unlike certain of their competitors.

Anonymous User

They told me that I needed new rotors because mine had heat cracks. They quoted me about $450 to replace just the front rotors and pads. I picked up new ultra premium pads and rotors from napa for about $100 and did the brake job myself. Interesting enough, my old rotors looked fine and I found NO HEAT CRACKs! I advise you to go somewhere else because this shop is completely dishonest and greedy.

Anonymous User

BEWARE. Do not take your vehicle to this location. You will be putting you pocketbook, vehicle and in my experience YOUR LIFE in severe peril. Took on the job even though they did not have the expertise/equipment to finish Lexus rotor change (that was questionably needed in the first place). I will gladly pay the piper at the dealer just to erase this horrible experience.

Keith Evans

Ive had a decent experience with Brake Masters, but today, after setting and appointment last week, I was told that it would be at least 1 1/2 before my oil change would be done. Sometimes these things cant be avoided, but at the least Im a bit annoyed. Well, Ive got better things to do on Saturday than hang out in a shop waiting.

Desiree Marks

Awesome! Amelia was very helpful getting me in. Adam explained the work that needed to be done and guaranteed I would be done before 5. Tim did the oil change and brake job. I was out before 5pm. Keep up the good work.