Allstar Self Storage

Reviews 11

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Adam Martinez

I dont like posting negative reviews for businesses but I hope i can help the next person. We chose this location because it was the only local storage facility with a large enough locker available. It is a chore trying to bring your stuff to your personal Locker. First you have to be told where to park by staff and it is usually a great distance away from the entrance Door even though the parking lot area is empty see pictures. I get the feeling staff does this just so that they feel in control. Once you do Park you have to use a cart to push your stuff through double doors that are not wide enough for a mattress then into an elevator, down into the basement, ( hope that the elevator takes you to the correct floor as the buttons dont seem to work) then you have to maneuver your cart down a long zig-zag hallway and through doorways barely wide enough for the cart itself good luck if you have furniture or any large items. The staff here is also very rude and seems to forget that you pay for your storage. They are under the impression they are doing you a favor and they make you feel that way. You are constantly asked how much more material youre bringing in if you are loading or unloading and other questions that are just simply not their business. They have a long list of rules that are simply ridiculous such as you cannot even bring water into the building while loading your locker. Staff originally gave us the wrong Locker we were supposed to get the locker next to us even though it was their mistake staff told me I have to personally unload my entire locker and move it to the next door locker before I leave, and until it was done I was not allowed to leave the facility. If you choose to use this facility be prepared to have orders barked at you by staff the whole time. This location seems to have good reviews but after investigation most of the reviews seem to be done by staff or friends of staff. We changed to another storage facility the first opportunity we had our stuff was there less than one month.

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Janell Christian

My items were stored in a temperature controlled, locked area. This area was easily accessible by carts and elevators. The staff is friendly and helpful. My Visa card on file expired and inadvertently my bill was late. I received a friendly reminder call and late fee waived. I wouldnt hesitate to store there again if necessary.

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Maritza Negron

The ladies @ the front desk were/are so helpful & friendly! Made picking a unit easy. They were willing to show us as many units as needed prior to choosing. They were honest about the prices & spaces available. & the fact that the units are INSIDE an AIR CONDITIONED building...most DEFINITELY a win!!

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Richard Miskanis

VERY helpful folks...! Great facility! Great security! Its always clean. Lights are on a motion detecter and turn on in front of you! Four-wheel carts are available to you so you can consolidate trips from your car/truck! Highly recommend!

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Murshid Nurmagomedov

The worst Storage in the area. You have to park you truck all the way at the end of a parking lot and unload 100 ft from the entrance. The stuff is really rude and the manager is very bad at communicating with people.

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Arthur Climpson

We all need some place to store our stuff at some point in your life with relationships change, down sizing or just cant stop buying more stuff we dont really need... friendly staff and many floors of lockers.

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Samuel Nunez

Awesome place very safe an clean. The staff is on it they made sure the answer all my questions before the of my visit

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Arvind Rao

Good storage facility Underground units are available, and are cool enough for fine wine storage.

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Shawn Farrow

Friendly staff, clean place good prices.

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Mari N.

Julie & Laura are so helpful! Awesome!

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John Klaiber

Best storage around!

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