Address: | 208 Otto Cir #1, Sacramento, CA 95822, USA |
Phone: | +1 877-304-7343 |
Site: | ssmovers.com |
Rating: | 1 |
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Heather B
If I could give them a zero, I would. They damaged almost every piece of furniture we have. They were so rough and obviously didnt care if they nicked or dented our furniture. Their truck was filthy inside and all the dirt transferred to my stuff. My mattress had to be cleaned even though it was in a mattress bag. Both box springs had holes in the fabric from them sliding them around. All of my daughters nursery furniture has to be repaired. My $2,000 maple dresser has a huge gouge in it now. One of the guys even stole my husbands sunglasses. Thank God my husband was smart enough for us to move our electronics ourselves. We picked Starving Students because we like the idea behind the business. The men who showed up definitely were not students of any kind. One of the men was covered in gang tattoos and the other had a huge hole in the middle of his shirt. Not professional at all. I did not make a complaint to the company because my husband wouldnt let me. He was worried that since these guys know where we live that they may try to retaliate. Thats how shady they were. Buy the time you fix or replaced damaged/stolen items... they are no savings at all.
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Anonymous User
I moved from an apartment into another within the same complex and the apartment hired Starving Students for me. The movers appeared to be kind regular joes, though by no means students, I even offered them a drink. But unfortunately I found my MP3 player, some Blu-Rays, money, tickets, and trinkets had been stolen. They will contact you after you publish a bad review, then give you a claims form, make you wait a month, then tell you that items are reimbursed at SIXTY CENTS A POUND, as they did to me. Also they lied and told me the culprits didnt work their anymore, then later told me they had asked them and that they said they didnt steal anything. When I asked how they asked if they were fired/had quit, I got no reply! Please do not trust them unless you plan on moving your items to keep an eye on them at all times!
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DadBradTo5
Like 2 previous reviewers, if there was a score BELOW 0, I would assign it to them! Thankfully, I never got beyond trying to have a chat conversation with one of their specialist who flat out REFUSED to give me a straight answer re whether or not they would allow us to do our own loading and subsequent off-loading of goods, and thus saving us the cost of having to employ their personnel, as we just wanted a quote for their company driving our belongings from Point A to Point B. When I asked the courteous and knowledgeable specialist for a STRAIGHT "Yes" or "No" answer, (as to whether or not they offered a Do It Yourself option) he terminated the chat-session. At least I learned my lesson BEFORE they so much as showed up at our front door! AVOID these courteous and caring people!!