Caliber Collision

26442 Via De Anza, San Juan Capistrano, CA 92675, USA

Address:	26442 Via De Anza, San Juan Capistrano, CA 92675, USA
Phone:	+1 949-661-7077
Site:	calibercollision.com
Rating:	4.2
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–2PM Closed

Location

Photos 17

Reviews 10

Drew Silver

I use progressive, which sucks, i dont reccommend them. I had to use my comp coverage for my rear windshield somehow broke. I go to caliber in dana point. The asian adjuster chris was rude, made it seem like I was lying about how my damage had occured . He is the progrssive agent. I cant even talk to this guy, his arms are crossed, he doesnt sympathize, smile, or anything but act like a cop! I asked for manager - Manager asked me how ALL the glass was shattered... ITS SHATTER GLASS YOU MORON! I spoke to him for a minute, but they would not pay to repair two small scratches on paint! they wanted me to tell them so they could understand how it happened. I HAVE NO IDEA i keep telling them. They never even asked me how I wanted to repair them they just say we cant pay for it. They never even gave me prices for the repair -SO THE VISIT WAS A TOTAL WASTE OF TIME> I called my insurance back and told them to set me a new appt anywhere else as these guys were rude, retarded, and had an agenda!!! DO NOT GO TO THIS LOCATION I HAD THE WORST TIME That manager is Corey and Chris was the adjuster. The only nice person there was the receptionist. THAT MANAGER IS A RETARD - THE AGENT IS A RETARD they treated me like a criminal and if you like that - go see these jerks

Carlos Antonio Lopez Chavez

On Sept. 9th 2017 I dropped off my car at Caliber Collision. The Service Adviser that approached me was Anthony V. I let him know that my insurance had been taking to long to give me the appraisal. So I left the car there by the 12th he had called me saying he spoke with my insurance adjuster. Anthony hustled the adjuster to send in the appraisal and other requirements; So the guys at Caliber could start repairing my car. Anthony made the process go faster, I appreciate the fact he did that because the adjuster wasnt really listening to me at all. Today 09/15/2017 I picked up my car and man I really think anthony is a good employee and very helpful. He deserves something just for being a good service advisor and a hard worker.

Gina Webb

I havent gotten my car back yet (got it back, see below), so cant evaluate the work yet, but I just wanted to say that the people there at Caliber Collision are honest and have integrity. A situation came up where they could have easily lied and bilked my insurance company. Nobody would have known. But they didnt. They were honest about it. Thanks Caliber Collision for your integrity, it is much appreciated! Got my car back, it looks beautiful, brand new! There is a lifetime warranty on their work. The staff is wonderful and so helpful, the techs are awesome at what they do. Go see these great people at Caliber Collision the next time your car needs help. Theyre pros and a joy to work with.

Tim Strempfer

Its never fun when you have to have body work done on a previously flawless car. But Caliber made the experience near painless. They coordinated everything with our insurance. And actually got our car back a day earlier than promised. And I was actually quite impressed at the work. No signs at all that there was ever damage. Paint matched perfectly. I would definitely recommend Caliber to anyone looking for auto body repair.

Rachel Meeks

Excellent service and did an excellent job. Made my car look better than it did when I bought it. Ashley took care of us 100% all we had to do is drop off the car. They took care of the rest with my insurance. Ashley kept me updated throughout the week and even when they found more damage than we originally thought, they still had it done on time plus detailed it for me! I wouldnt take my car anywhere else!

paul bartholomew

Wonderful service and staff. Very helpful and quick during a sticky situation.

brenda lebron

GREAT SERVICE! AWESOME STAFF! THANKS FRANCISCO FOR ALL YOUR HELP!

sandra moran

The service My car looks like new after the job was done

shiva Nk

Best work and very clean job!!

psblueshift

Great service and work!