Corona Auto Body

Address:	2425 Railroad St, Corona, CA 92880, USA
Phone:	+1 951-582-4747
Site:	coronaautobody.com
Rating:	4.1
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 30

Reviews 4

David Shragg

I had my auto repaired 10 years ago at Corona Auto Body and the left driver side front fender developed a stress crack where the fender is attached next to the hood. I was told at the time of the repair that all of their work is guaranteed for life. I brought the vehicle in on 1-21-14 for an inspection. Their Customer Service Manager inspected the vehicle and stated that it was indeed a stress crack, and that their work is guaranteed but not necessarily the fender, which was due to an inferior fender and not their work. I questioned him regarding the fact that they provided the fender and I did not purchase the fender and then brought it to them to be installed and painted. He took my name and number and stated that he would call me the following day. Two weeks passed and since I had not heard from him, I called and spoke with him regarding the status of whether or not they would warranty their work. He again asked for my number and stated that he would call me the following day. Another week passed with no call back. I then contacted my Insurance provider and asked for their assistance. I was advised to bring my car back down to Corona Auto Body and once again speak with their Customer Service Manager who advised that they would fix the fender but they could not perform the work until April. I would like to mention that he once again asked for my number, I believe this was for the fourth time he had requested this information which led me to believe that they had no real interest in doing what they had agreed to. April arrived and once again I brought my vehicle in and spoke with their Customer relations Manager. I once again had to reintroduce myself and the reason for my visit. He advised me that I could drop off my vehicle and that the work would take a few days. The person working behind the counter handed me a blank vehicle check in sheet and asked me to leave my name, address, phone number, which I did never imagining what would come next. When I was notified a week later that my vehicle was finished, I arrived and was handed my keys. At no time did any representative of Corona Auto Body walk with me to my vehicle and follow up as far as the work completed. My vehicle was parked between to other cars, I did look at the repaired fender and proceeded home, which is approximately 3 miles from the shop. I parked the car in my driveway and went to the mail box. As I walked back towards my vehicle, which allowed me a view of the right front fender, I noticed a large piece of the front right fender had been completely broken away from the fender and was held in place by a fender bolt. This fender was undamaged prior to dropping it off at Corona Auto Body. I contend that they did not want to honor the repair from the beginning and were going to get me back for having pursued the issue with my insurance company. I would fervently advise that if you have any work performed at CORONA AUTO BODY that you take photos of your vehicle prior to dropping it off and would further state that they are COMPLETELY DISHONEST and are nothing short of THIEVING VANDALS!!!! I stand behind everything that I have stated and would challenge Corona Auto Body to join me in taking a Polygraph. If I had the means, I would pursue this matter in Court but I simply do not have the time. I will purchase a fender myself and have a friend paint it for me.

brittany domino

Being Female and dealing with any type of automotive is a challenge, But not there. Corona Auto Body is by far the cleanest and most modern (body shop?) facility I have ever visited. It was a hot and muggy day and as soon as I walked in the door before anything the offered me bottled water...who does that? not even car dealership where I purchased and service my cars. After being checked in...to the ladies room I go and wow am I at a resort or what? next I need I rental replacement car (Should I call a rental agency for pick up?) again its built in, Enterprise Rent- A- Car has a rental desk on site with a variety of cars to choose from. Once ready for departure they review the repair action plan and provide me with a date that my car will be ready.....and they completed repair ahead of schedule by 2 days. There was a concern that I had regarding a check engine light that my Insurance Company refused to pay for , but again those guys handles it at no cost and explained in detail what the light meant. When I arrived to take delivery of my car I was greeted with an offer for a cup of coffee ....again who does that , not a vending machine or " if you want coffee its over there"...no, they paid attention and it was cold outside and early in the morning , a cup of coffee was just what I needed, taking about attention to detail. Off to review the finished repair and yes! it is perfect my car is all back to normal with a full explanation of what was done and what to expect fully explained in plain english ....not technical term that I do not understand, a clear concise way to care for new paint and contact info for advisor if any questions. All n all My Experience at Corona Auto Body? Stellar! Yesssssssssssssss Yessssssssssssss, Yesssssssssssssss I recommend again and again.

Ashish Alexander

I had my Wifes 2017 Honda Accord repaired here about 2 months ago. One of the worst experiences I had at a repair shop. Ted was real polite at first very friendly and extremely reassuring that my car would be just like new. After more than 3 weeks of my Wife and I driving around in a rental we finally received the call from Ted informing us that our car was finally ready for pickup. My wife picked up the car since I was not home. After she got home she decided to fill up the trunk with her everyday stuff and long behold trunk was full of trash and after further inspection found out the spare tire was missing, the right side mirror was loose(barely hanging on), the right front passenger tint had bunch of scratches in it, bunch of engine grease handprints all over the back seats, headrests, ceiling, all over tan leather interior. I called Ted and complained, reminded him that I told him "I dont want to have to make another trip out here, so make sure everything is perfect" and he reassured me dont worry we are perform PERFECT repairs here. His whole attitude changed he was rude, denying everything, saying NO WAY its his mechanics, spare tire? Oh yeah we still got it go ahead and come on back and we can throw it in for you. Extremely bad experience, never EVER going back to that dump. If you need body work done and be satisfied this is NOT the place to go.

Matt Thompson

GEICO recommended Corona Autobody as their auto body approved shop when we had a major front end collision. Upon getting the Sequoia back there were issues with the headlights and alignment. I brought it back in 2 times which didnt fully fix the issues. Approx 6 months later I went to Toyota for service and they related the ac lines were routed incorrectly by Corona Autobody and would need to be fixed. That cost me $250. Today, 3 years after the collision, the passenger headlight was wobbling so I removed it to see if bolts were lose only to find that Corona Autobody had not replaced the passenger headlight, but instead glued a broken bottom bracket together. Another $250 gone. Shame on you Corona Autobody! Your a bunch of crooks!