Address: | 26053 Bouquet Canyon Rd, Santa Clarita, CA 91350, USA |
Phone: | +1 661-877-4565 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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NaPa E.S
Thank you very much, Lidia! I had an excellent experience with this branch because of Lidia. Shes AWESOME: very helpful and attentive to my needs. I told her that Im on a budget and she helped me tremendously. She offered me the promotion I saw online which was $1 for first month for the biggest available unit. She also prorated my rent after the first month (I rented 34 days). Public Storage is very lucky to have Lidia because every time I go there to drop my stuff, I see her cleaning, organizing, and very upbeat and personable to customers. The units are well maintained, clean, safe, and all drive up access, easy to load and unload. GOOD JOB LIDIA!!! -jade
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kenny kieffer
Joann came through with outstanding customer service. She treated us like an old friend that she hasnt seen in a long while. I would and will recommend this location to anyone who needs a storage unit!! Thank you Joann. Also, I had gotten a unit that was too small and had to switch to a larger unit. I was pretty broke at this point and Rafael M. not only searched all of Santa Clarita for a cheap unit, he continued to search for a solution after we had left. Rafael ended up finding a bigger unit for the perfect price and it was only 5 units down from our former unit. Being on the 2nd story this was quite a time saver. Thank you so much Rafael!!
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Linda Zuchegna
I had the pleasure of working with Linda, who I think is the manager of this facility. I ended up coming later than expected and I was really stressed. She was very calm and helped me go through the process of renting the unit. She wasnt just polite - she was warm and friendly. I had had an unpleasant experience with U-haul and was figuring Id encounter the same negative attitude (or worse, a bait-and-switch) but she was the opposite. I dont recommend things often, but I can enthusiastically recommend this Public Storage place and Lindas customer service!
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Marie Brown
Joanne was very helpful when my husband and I first came in looking for a storage. We thought we knew what size we needed and wanted, which she was helpful in showing us, as well as showing us a different size that was similar. We ended up going with the size she suggested and after moving out stuff in there it was perfect. She was very knowledgeable and she helped us make a good decision. My experience so far is that Joanne gives the best customer service and she always makes sure that we are satisfied with no worries or problems.
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Maureen Patchett
For being a long time customer one would think that you would have a descent rental price. But it continues to go up and up. And the people on site are not as proactive as the old manager Loke Luna. The site looks dirty. The servicehas not increased in quality with the price , its gone down.Tthe reason that you are given is current competitive pricing.....? Really if it was not due to its the closest place and I can not move it all on my own I would be some place else.
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Annalisa Palmer
My mother has had a storage unit in this location for many years. Today she was assisted by an associate named Juan, who was extremely helpful to her. Polite, helpful and willing to review her storage space account to see whether or not she would need such a large unit anymore. Prices have gone up over the years and just the fact that he was willing to see what he could look into to find out if there were any savings in another unit was good news to her.
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Nellie Evans
Very easy and smooth experience. Lenee was fabulous and made me feel comfortable and answered those unknown questions. Due to Lenees knowledge, friendliness, and personality, in combination with PS cleanliness, I have one less thing to worry about because i am confident that my belongings are safe and protected. Thanks for making this a positive experience!
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Ed Agopian
My name is Edward V Agopian and Im very happy,that you have a person like Tara.Tara was very helpful. Also very quick service, before I log off from the website she called me and ask me how can she start helping me. Would recommend highly.She was very thorough with everything and was very knowledgeable. In other words she is awesome! Thank you Tara.
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Tal Hadad
Came into public storage, received the best price around Santa clarita and was more than satisfied with the customer service we had in their main office, specially Joann that helped us a lot to get through the process, good place to get your stuff stored!! They also got equipment that you must check out before a move
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Jason Cummings
This is my second time using this location for my storage needs. When I came into the office I was greeted, and assisted by Austin. He made the process quick, and painless. Warm, friendly, and consummate professional, Austin made me feel at home. He is a true asset to the Public Storage team.
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Maria Szumanski
The facility and the storage containers (we visited 2) are clean and well protected. The prices are very reasonable. The sign-up with Linda was fast and friendly. She was very meticulous, knowledgeable, and was able to answer all our questions. All-in-all a good experience.
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Adam Tapia
I have been staying with this storage place for 6 months now and by far the Best Customer Service hands down. *Tara* the "property manager" is absolutely amazing! She brings "superior customer service" and a great attitude and energy to the job. I will be back......
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Eudelia Gonzalez
My husband Ernest and I were very well informed by Joann. She was very thorough with everything and was very knowledgeable. In other words she is awesome! Thank you Joann. Sorry it took me awhile to post this i finally figured out how to do it. Mr.&Mrs. Gonzalez
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Sammy Trumble
I am very happy with my choice to store my stuff here. The staff is wonderful! Especially Lidya. She helped me with all my questions and concerns and she was so cheerful and sweet! She made my choice very easy. I will recommend this place to all my friends.
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Ray Schillaci
This is a great place for all your storage needs. This location has easy access. Their rates are reasonable. The staff is what really counts here. The customer service is great. They are courteous, informative and helpful in every way.
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Alice Hansen
This is the BEST storage facility Ive ever done business with. Very clean, competitive pricing. The staff, Joann and Milan, really go above and beyond to give excellent customer service! Also they are super friendly and helpful!
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Patricia Perez
I really liked this place. Joann was beyond helpful and Im so glad I chose this place. If anyone is wondering, stop by this place and store all of your stuff!! You will have the best customer service if Joann is working
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kyle kret
Had I known renting a storage unit was this easy, I would have done it years sooner! All my dealings have been with Loki and she was so helpful and friendly that it made my decision to rent here all the easier.
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George Dervishian
Very nice facility, good size storage and reasonable pricing. The staff is excellent, I dealt with Lidiya, she was a real help. Answered all my questions(there were plenty!) She stayed very patient with me
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Troy Monroe Stacey
Joann and Rafael were very helpful and friendly. They helped us get the right size for our needs at the right price and just in time for our move. Our moving experience was less stressful thanks to them.