Address: | 1215 Water St, Santa Cruz, CA 95062, USA |
Phone: | +1 831-458-3351 |
Site: | keenerautobody.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Vic Alessi
Im not sure Ive ever written a review here but felt compelled to in this case - I wish there was a 6 star option. I had a heavily customized Mercedes Sprinter Sportsmobile that was rear-ended by a commercial dump truck while sitting in traffic on highway 17 - it pushed me into 3 more cars, dragging one of them down the side - bent frame, and body damage to rear, passenger, and front. Both my insurance company and the dump trucks insurance company totaled the vehicle, and the shop it was towed to wouldnt touch it as a salvage project. Given the custom nature, I couldnt replace the vehicle with the insurance proceeds. I had used Keener previously for some minor body work and was happy with their service, so I texted Jim pictures of the frame/body damage, and he said he thought he could fix it, and also offered to find used parts to help me keep the cost down, since I was paying out-of-pocket. The van was in their shop for ~5 months, and Jim kept me updated every step of the way. I was very happy with the end product, and my family is glad to have our camper back. Its not often that you find customer service like this anymore, so these guys deserve major recognition.
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Holger Abel
After a clean streak of accident-free driving in multiple countries for 20+ years, a month ago my car was rear ended softly by another car at a stop light. After looking at several repair shops around where we live, we decided to take our RAV4 to Keener Auto Body. Emily and Julie gave us a good appraisal and estimate of the how long the work would take, and quickly set us up for an appointment to get our car in 4 days later. They also gave us tips as to how best coordinate with the rental car company so that we didnt have to arrange transportation while our car was at the shop. 6 days later after getting the car in, we got the phone call that our car was ready. This was already about 50% faster than other repair shops in this area and the valley had suggested. The car looks brand new, the price was on target and the process extremely smooth. Keener Auto Body delivers the attention to detail and care of a small family business with the professional results you expect from a state-of-the-art facility in one place. Thank you to everyone at Keener that restored our car!
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Cd cd
I have a 20+ yr old car and Keener brought her back to glory! Old cars: I expected some issues finding parts, and was expecting problems BUT Keener worked with me to find the best new and salvage options, handworked some of the plastic, and made it work way better than other body shops would have. They also worked with me to keep me under the "total" threshold my insurance placed so I didnt have to fight my insurance for an accurate fair-market-valuation....which meant my insurance paid for everything, the shop got paid every bit, and we all were happy. Especially me. Thank you Keener!!!!!!
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Anonymous User
Jim and his team worked miracles on my rolled-over Westfalia recently. This was a job that nobody wanted to take, and for which replacement parts were nonexistent. Even so, they ended up restoring my beloved van to its once pristine condition. Very decent people, extremely competent, and friendly to boot. I have not written many of these reviews, but really wanted to get the word out to others about this place. Thank you, Keeners!
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Anonymous User
James Keener knows his stuff. He was recommended to me by Doc Auto, and i was not disappointed. I was given an accurate estimate, and expert insurance advice. The parts fit perfectly, and the colormatch was spot on. I will never go anywhere else if i have an accident (knock wood)
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Karuna Chapman
I highly recommend this business. The estimate was right on the nose and the service is excellent as was the repair job on my 07 Prius. It did look better after the repair than before the accident. Both Jim and James were kind and very helpful. It is a pleasure to recommend them.
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TheWildeflowers
Best auto body shop ever. Everyone here is so helpful and kind.They made what is usually a not so fun experience almost pleasurable. I will not take any vehicle to any other body shop. They went the extra mile for us both times, and I highly recommend them.
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Anonymous User
Thanks to everyone at Keener autobody for doing such a nice job on my Camry, and to Jim for cutting thru the nonsense my insurance company put me through. My car looks great and i will recommend everyone i can to you.....Luisa
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teeheetee3
Beautiful job. Will only use Keener for impeccable work. Touch ups or complete body work their craftsmanship beats everyone around. The paint color matching is amazing. I dont know how they do it but they do !
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Brandon Tearse
Did a great job repairing the entire front of my car after an incident with a large raccoon. walked me through the insurance rigamarole and even threw a number of helpful tips my way.
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Mark Ennamorato
Julie and the gang at Keener had my black Mazda 3 looking *better* than showroom new after a front-end accident, finished in a week on time. Good people who do great work.
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Stefan Melzer
Great work! Keener saved our rv-trip through California after we touched the parking clock on our last day! Nothing to be complaint during our drop off! Thanks a lot
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Laura Temple
Amazing service and genuinely nice people. I would recommend them to anyone looking for body work!
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Matthew Sloan
This is a great business! Jim, is a lovely guy--kind and professional.