American Auto Body Specialist

1950 Walters Ct, Fairfield, CA 94533, USA

Address:	1950 Walters Ct, Fairfield, CA 94533, USA
Phone:	+1 707-427-3463
Site:	americanautobodyspecialist.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 20

Reviews 8

Lori Lorenz

Worst AutoBody Shop in the World. I was involved in a small fender bender on June 10th. My insurance company told me to go to this shop. The shop said it would take 3 to 4 days to fix my car. I was told 2 times during 3 weeks that my car was complete and ready to pickup. One time I went to pickup the car to found the paint job they did looked rippled, gas cap door not opening correctly and the backup parking assist not connected to the rear bumper. Scott the person incharge of my car said the paint is called "Orange Peel Affect" and that he didnt realize the parking assist wasnt installed in the bumper. I called and asked to talk to the owner of the company, I complained ablout Scott and the service I was getting. I was given a rental car at that time and was told he would look into it and take care of it. Scott called a 3rd time saying my car was ready, I went to pickup the car and the park assist still not installed in the rear bumper and the stearing wheel was about a 30% off alinement. Scott handed me a bouquet of flowers and said "this is for your trouble". If my husband picked up my car, do you think Scott would give him flowers? I just wanted my car fixed. I took my unfixed car and left upset and mad. Then Scott called after the weekend and said he would send someone to pickup my car, to fix the parking assist and the stearing wheel alinement. About 2 hours last they returned my car and guess what, they didnt fix the steering alinement. The person who delivered my car called Scott and Scott said "he forgot to tell them to fit the stearing alinement". Im not sure why anyone would hire or keep a person that is so incompetent and as for the owner to this company, you failed to follow throught. I do not recommend this company.

Anonymous User

I just recently got in a little fender bender and my insurance company recommended I take my car to AAS. When I dropped off my car, everyone in the office was super friendly and helpful. My car was fixed very fast and they did a beautiful job repairing my vehicle. You cant even tell there had been damage to the car. I would definitely recommend AAS to other people in need of auto body work!!! And I became a fan of them on Facebook and they fixed my headlights for free. They were coludy and they were able to clean them up and make them look brand new. Thanks AAS!

Anonymous User

A few months ago I had my car fixed from an accident on my right side. I asked if they could fix my car in two days and they delivered. Ive been to one other place before I stopped off here and they kind of laughed at me and gave me the run around. AAS did no such thing. They even drove me home one day to evaluate my car. I dont think Ive come across such good service before and I will definitely be returning here again if I need to.

DannybOi Rodriguez

Theres a very good reason my AAA insurance recommended me to come here. If I can give this place 10 Stars I would. Theyre that great. I wont trust any other shop with my car except these guys. They go above and beyond customer service.

Anonymous User

Incredible customer service!!! The staff is very friendly and they truly go above and beyond to make sure that your expectations are exceeded. The quality of their work is extraordinary! I am forever a fan!

Kandy Pires

Great people. Very friendly and helpful. The work is done great and quickly. I reccommend them for all your auto service needs by far an 11 out of 10.

Zahi Qutami

Took my mustang for repair , estimator told me will call me back, third week passed and I had to call several times and get same answers.

Evangelynne Kaamba

Quick service