M and M Auto Body

18519 NE 116th St, Redmond, WA 98052, USA

Address:	18519 NE 116th St, Redmond, WA 98052, USA
Phone:	+1 425-296-3434
Rating:	2.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM

Location

Photos 4

Reviews 4

Max Maytak

Seems like so far whos taken their cars there had a terrible experience. I took my car there for a full paint job, partially because I thought the price was a good deal. Well I greatly regret it, I should have paid more go someone else who would have done a far greater job. Sadly, the owner is very nice, until she starts lying and making excuses. First she told me two weeks and the car will be done, after which she called and said the car is ready for pickup. When I came, the car wasnt nearly ready, spoiler was off, good and bumper had very noticeable drips, and car overall, looked like a kid painted it. Very poor craftsmanship. I waited another 2 weeks (with her giving excuses) came back again, she told me that bumper and spoiler had some reaction to paint and there are drips which shell fix after a month when paint dries....I took the car and upon returning home I noticed the "professional" that polished the car made it look worse then before. There were swirls and scratches on clear coat. That point I was tired of dealing with her so I kept the car for the next month or so.while driving it, paint on the bumper stayed flaking from any small rocks or anything else that would hit it while driving. When I brought the car back to Johanna, she gave me this super surprising look and asked what happened. Seriously? What good paint job would flake if it was properly fine in the first place? In other words the quality was piss poor. She also told me that there was no scratches after polishing because I wouldnt take the car if I saw them...... Yea.. So I gave get another $100 to repaint front bumper and repolish the car (later it did get better, but without any expertise I could do a much better job) She told me itll be done in a week to fix the drips or what not and shell call me when its done. I waited for 2 (two) weeks on purpose to she if shed call. Then I got tired and called myself, twice. She didnt pick up. So I texted her, she called right back and said itll be done by end of the week, and I should just call her. After couple (or more) days I call her, she gives excuses that theyre busy and cars not done and I should pick it up next Sunday (another week) and itll be done for sure. I call the next Sunday (she never picks up so I called the office number) she starts giving same bs, at that point I lose it and start yelling at her (she had the car over a month and its not done!) She kept telling me to calm down and that I can just pick up the car in two days, any time and itll be done. In two days I came at 11am, cars still not done! (Surprise surprise) bumpers off and she looked at me surprisingly and said "no I said come after 2pm" (another lie) and said the bumper is drying. So was my car just standing there a month and she lied to me the whole time about people working on it?? At that point I just wanted my car back, I left and waited for her to call. I picked it up later that day and I didnt want to deal with her anymore so I just left. When I came home I noticed bumper wasnt even with all the bolts, there were still scratches from "polishing" and I some places clear coat was "polished" through. Now every time I was it, I find more and more drips and just more evidence of piss poor craftsmanship. If you want cheap job and you dont give two sh....s how youre car looks, take it there. If you DO care like I care about my car, listen to my advice, go else where and pay more top get better service and quality. I blame only myself for going to her because of the low price.

Jane Horn

They did a 3 star job on my door which needed replacing. The matching of the paint was pretty good, however there are a few places that clearly need a touch up. They forgot to plug in the window so I had to return briefly for someone to get the window to operate Works fine now. We paid probably $500 - $800 less than anyone else on the Eastside and the job was done in a decent amount of time. We only had to wait 2 days over what time estimate they originally gave us. When you arrive and see the site you will fully understand what you are getting. M&M worked well for us and we would recommend them for no frills jobs. You get what you pay for. Johana, the contact person, is a nice lady.

ER T

I was not pleased that the couple times I drove by the area, I saw my car parked outside one of the neighbors houses. And timing was way off, not worth the little bit of money I saved.

francisco zapata

A place to get your vehicles repair for a good faai price