Midas

820 E Los Angeles Ave, Simi Valley, CA 93065, USA

Address:	820 E Los Angeles Ave, Simi Valley, CA 93065, USA
Phone:	+1 805-522-2505
Site:	midas.com
Rating:	3.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–4:30PM Closed

Location

Photos 15

Reviews 6

Angie M

Story MUCH longer, won’t fit here. My AC wasn’t working. Jeff said broken pressure switch was problem: $38, part; $30 diagnosis; $280 to fix. I later learned from AC experts ‘n other techs: highly unlikely about switch since AC wasn’t working a week earlier when switch was not broken. Learned the part is $18.99. With Freon ‘n labor I was quoted: $60 and $90…much less than Jeff’s $348! Jeff was misleading… my problem was not the broken switch. Why I want refund: He did not reveal the problem, but something additionally. He should have said: “Get that switch fixed, then we can tell you the problem. No diagnostic charge; this didn’t take long and we can’t find the problem yet.” When I asked Midas headquarters for my money back, Jeff told them he won’t give it because they spent more than an hour on my car─a definite lie. He lied to them and to me (cost of switch, switch is problem). Midas headquarters refused to help me, saying: Jeff’s is a franchise and Midas is not responsible for them. IMPORTANT - LEGALLY: a) If a consumer buys products and services based on the brand or company name, the manufacturer and headquarters should be responsible for company employees, franchise holders. b) It does not state on store’s website and not in the store that they are a franchise. It’s not possible for customers to know Midas will not help with problems customers have with this store. c) Midas will not stand by their their guarantee, which states: “Trust the Midas Touch®.” (Exactly what I did and my experience proved I CANNOT trust Midas!) “Midas is committed to earning your trust by providing the expertise, value and responsiveness you expect. (They did not provide what I expected, what Jeff promised or what I paid for) “Mdas has always stood by our pledge to do right by you and your car.” (They refuse to “do right” by me or my car) This is deceit and fraud. Not worth even one star!

Donita Williamson

We took the car to Midas on 5/5/14 just before a trip to San Francisco. The only thing we wanted done was a basic oil and filter change with standard oil. We had taken the car to them 2 oil changes ago and they wanted to charge us 110 dollars to change the engine air filter and the cabin filter. That sounded a bit much to me so I told them I would take care of it myself. I checked on line and discovered how easy it was and the filters cost less then 25 dollars. I changed both of them in about 15 minutes. (By the way when I checked both filters they looked clean to me). Anyway this time they called and said the filters were dirty and needed changing. This confirmed our suspicions that they were trying to sell us unnecessary work to drive the bill up. When we went to pick the car up we were told that our car took 7 quarts of oil and they had to charge us more for the extra oil and since our car was a high end car (8 year old Lexus) they had to put in synthetic oil. So instead of the advertised bill we ended up being charged 43 dollars. I checked the specs for my engine and it calls for 5.7 quarts including the oil for the new filter. We checked the filters when we got home and they were perfectly clean and no way needed changing. This is the last time we will go to Midas for anything, especially since we trusted them and they tried to cheat us. Take your car somewhere else!

Anonymous User

You should go here if you enjoy being RIPPED OFF!! We got a coupon in the mail from Midas offering an oil change and tire rotation for $19.95. Of course during the check up, the mechanic, Jeff decided break pads needed to be changed. He said it would cost $189 for two break pads including the 45 mins of labor and that was already with $50 discount. So we did some research and fount out it normally costs about $60 for brake pads and takes about 30 mins to change both. When Jeff called back he said autozone uses cheap brake pads and Midas uses top of the line so they cost about $60 (about right) and labor is $100 an hour. So even if it took the full hour, which it wont that comes up to $160 which is $29 less than what he quoted!! Assuming Jeff takes his sweet time and takes the 45 minutes of labor required to simply change TWO brake pads, it should cost $75 labor and $60 for parts, totalling $135!!! When this was brought to his attention, Jeff said "Im quoting $189, I got a lot people waiting and Im busy today.. I dont have time to back to the computer and check the price". Like I said, if you like dealing with dishonest people who will RIP YOU OFF, go here.. update ***WOW I didnt even see Lauras post until I posted mine.. Similar situation! ugh these guys are so sketchy!!***

Eric LeValley

Well for starters, it was about $200 cheaper than what another local shop quoted me!! I came in to get my breakpads and rotors replaced. The work was fast! And a good chunk of the time I was waiting, I talked to the owner about how long hed been in the business (30+ years) and some interesting stories that went along with that. You can also tell hes the kind of guy that doesnt like to sugar coat things and thats pretty respectable and amusing when hes telling a story. Dont worry, its not in a bad way or anything. He just tells it how it is haha. I came here from out of state a few weeks ago and I really feel like I lucked out by choosing this Midas. Im definitely coming here again at some point and Ill be telling all my local friends about it. I also think its worth mentioning that this is the first review Ive ever written on a business before. Positive or negative experience, I guess Ive just never really cared enough to put aside time to actually do something like this. But I really want to help spread the word that this place is amazing because it seriously is. Save money and have awesome service. Choose Midas

David A

Rating two stars because the mechanics were friendly and Jeff didnt charge me for me telling me what was "wrong" with my vehicle. Well, He told me some parts were bad that I already knew and wanted fixed and then he tells me my shocks were bad along with all of my breaks, and that i needed a new carburetor...Really? a new carburetor when its a fuel injected vehicle? I kept silent and got a kick out of that one. Im sure he assumed I knew nothing about cars/trucks. He quoted me a "few thousand dollars" and he said "dont worry though! we can do it all here." haha yeah right. went somewhere else and got what I needed fixed for less than $800. I never write reviews for any place but I was straight up lied to my face. the "needed" carburetor was what got me.

Emily Bauer

Ive had several vehicle repairs & services (big and small) done at this location. They have always been very friendly, professional, fast and fair with pricing. They actually gave me options both times I needed repairs, told me what was absolutely necessary and what was not. They did not fast talk me into pricey unnecessary repairs (which I have experienced at dealerships and other automotive shops). Jeff was very helpful and explained everything in a way that made perfect sense so that I was comfortable with what was being done to my car, and what I was paying for.