Firestone Complete Auto Care

1256 E Los Angeles Ave, Simi Valley, CA 93065, USA

Address:	1256 E Los Angeles Ave, Simi Valley, CA 93065, USA
Phone:	+1 805-285-7840
Site:	firestonecompleteautocare.com
Rating:	3.4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–7PM 8AM–6PM

Location

Photos 18

Reviews 14

Melek Slair

Will was so nice at first, but in the end he screwed me.He is a crook and a con!!! I have a 2002 LW 300 Saturn with windows switches that no longer worked, due to Oregon weather I suppose. He went online to find used window switches to replace the old ones on my car. I thought he was being helpful-HA. According to Will, B & R charges $84.66 a pair, but only ONE side of the pair showed up when I came back three days later. Will said he would call B & R and have them send the other side, saying it was probably a mistake. He installed the drivers side and I paid the $84.66 and left. I never heard back from him. Two weeks later, I called Firestone because I had not heard anything from Will, and Brandon tells me that Will is off, but he told him that B & R refuses to send the other switch and I will have to pay another $84.66 if I want the passenger switch. Will is a coward, he didnt even talk to me about it. He told Brandon that he called and left a message, but I never received it. Shame on you Will, B & R never told you that. I called B & R and they told me that they would have sold the whole Console for only $50. Even shopping online myself, I found multiple switches for under $20 each; with shipping! You just had a poor sucker in your midst and pretended you were helping, but instead you were price gouging this ignorant customer (NOT ignorant anymore!). Will typed in a price, four times the cost from the salvage company, into Firestones computer and I bought it; trusting you. Brandon pretended to be sad for my problem, but he just kept saying that he was only quoting Will and to go online and buy the switch at Amazon; then silence. Hoping I would go away. So now, Firestone has left me swinging in the breeze, because they have their money and my signature, even though my order wasnt completed yet, they are done with me and want me to go away.. Will is a crook and a swindler!!! Fine...away I go. Not spending another dime in your shop and gonna shout it to the world, Dont TRUST Firestone. You conned me, Shame on you and shame on me for trusting Firestone.

Adam George

This shop is very reliable. Ive used other Firestone shops in the area and none seem to have to same commitment to honest recommendations. For me, that is paramount because I dont know much about autos and I rely on the advice of my shop. I believe their pricing is some of the best around, too. Compare oil change prices with other shops, especially using the coupon prices available on the website, which get mailed to you if you sign-up for the Firestone card. Speaking of the card, its a great deal, too. You get 90 days of no interest on your purchases. This is a great way to spread out auto maintenance costs over the course of a year. Also, Firestone offers a lifetime alignment deal thats a phenomenal value. Its true that turn-around is pretty slow, but all things considered, I find the trade-off worthwhile. The great people at Simi Valley Firestone will take care of you.

Paula Allen

Professional environment and great service. I bought four tires here about two years ago, and they gave me great service and the best price at the time. Last Saturday I took my van in at 4:45pm because a large screw had punctured the back tire. The manager was welcoming and so helpful as he looked up my records. They fixed my tire for free, no questions asked.

Luis Cruz

I went in on the recommendation of Enterprise Rental Car in East Simi. I had a nail in the tire of my rental and the guys replaced my flat with another tire that went flat that same evening. Cheap parts, poor workmanship, or all the above. I dont know. But, their mistake could have been disastrous to me. So, they get a one star .

Danish Elyas

These guys will rip off an unsuspecting consumer. My radiator was cracked so I took it to these guys for an estimate. They quoted me $670. $300 for the radiator and $370 for the rest. I found an OEM radiator online for $150. These guys are out there to squeeze every penny

Bhanu Kalvakota

The Customer Rep Olivia was awesome. She had to follow up with a wholesale tire distributor on my issue. She had all the right questions for the Wholesaler and relayed back the information to me saving me a lot of time and trouble, Thank you Olivia.

Pat Tang

Always helpful staff, wait times are long but they do good quality work. I always go here for alignments.

Thomas Sannasardo

Came here for an oil change. They did a great job and only took about an hour!

Tony Grewal

Great work ethic. Nice people. My experiences have all been very satisfying.

Matt Simms

Clean, quick, and great with coupons. Free Wi-Fi and coffee

EMIFRIO ALVARADO

My autocare

JOSE SEPULVEDA

Excellent services, friendly staff. Recommended