Storage Outlet El Monte

1108 Peck Rd, South El Monte, CA 91733, USA

Address:	1108 Peck Rd, South El Monte, CA 91733, USA
Phone:	+1 626-340-4421
Site:	storageoutlet.net
Rating:	4.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM

Location

Photos 18

Reviews 8

Zee M.

The best thing about this place is Irene the manager, that’s why I gave it five stars! She also offered me a $1 move-in special and she didnt have to that, so I totally appreciate her gesture considering all the wrong information I was given. I called twice on Thursday before I decided to lease a storage (I had three reservations at other places) and never once was I told to pay $20 in order to lock in the rate I was quoted. So when I showed up, the quoted rate is higher, but still lower than what I paid at greedy PublicStorage. Some guy I spoke to also never told me ALL the units at this facility were outside, as in outdoors. I asked him if the unit he reserved for me was interior or exterior and he said interior. I was later told he might have said interior because you have to walk down a row to get to my unit. Well, if you walk anywhere at this facility and you look up and see the sky, then its considered outside (seems like common sense to me). Nothing on the website mentions that all the units are exterior. My main problem was not receiving correct information and the fact I had to sweep out my unit (there was some white powder all over the floor). Irene was quick to check me in and she was very helpful and very indulgent. She truly understands what customer service is about. Oh, another thing you should be aware of is that this place has no carts or handtrucks/dollies. That might be a pain for some. The prices here are really cheap. They even have a grace period up until the 10th and after that, its an extra $15, after the 15th its another $15 and for your final notice at the end of the month, its $20. All these fees are doable and you can make your regular payments online. But...if your car gets stuck inside the gate after hours, up until 7PM daily, you have to pay $50 for them to get you out. So as Irene instructed, if you are still unloading at 6:45PM, stack the boxes near your unit, then move your car to the outside parking area, because you can always walk back out.

Adalit Cruz

I love Storage Outlet because they have very great customer service. Everybody is always welcome in the office and Kevin and Irene are very nice and helpful. My experience with them, compared to other companies, is very good. The location is right next to the freeways and the prices for the units are very low and affordable compared to others. I am very satisfied with my experience here.

Anto Ll.

This place in conparison with others really help me in every need.Frendly people and Frendly service confortable area to move around even do they are all containers.Place is always clean.You have planty of time to go. After work or before work. Because their hours are extended so that you will make it.

Jorge Vasquez

Great prices and units are well maintained. Awesome customer service. Highly recommend this place. Staff Super Cool.

JR SportsCards And Autographs

El Monte has a lot of storage places...We liked Storage Outlet. Average prices but really good facility.

Jesus Pleasers

Clean , good staff , great location, no hassels very resonible prices

Scott Rojas

Good experience. Its just storage but they do a good job at it.

Gloria Contreras

Good Custumer service