Address: | 2705 Auto Plaza Dr, Tracy, CA 95304, USA |
Phone: | +1 209-627-0030 |
Site: | tracycollision.net |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Jan Merges
To accurately describe Tracy Collision, my best suggestion is to combine exceptional customer service; knowledgeable and up-to-date automobile bodywork expertise; ethical and honest business practices, and a passion to achieve a perfect final result. In other words, they are amazing at what they do. Every business could learn operational skills from Tracy Collision. Their success is not by accident (no pun intended). Rather, their success is from years of experience. When my Lexus required repair due to an accident, there was no hesitation about where I would take it to have the work done. When the work was completed, my vehicle looked beautiful and new again. On top of that, I didnt have to deal with any issues from my insurance company. Tracy Collision handled everything! It was a painless transaction which rendered better than expected results. Armin and Lori have been working their entire adult life in this industry and clearly their focus is on performing quality work and customer service. To achieve enduring success, they know the importance of surrounding themselves with a team having the same work ethics, principles, and values as they do. Mediocrity is not an option. Importantly, Tracy Collision will provide the same high quality service to a Ford Fiesta as they do to a Mercedes Benz. They know that irrespective of the make, every vehicle they work on is important and that attitude translates to valuing every vehicle owner. I know this to be true because I overheard Lori interacting with a Fiesta owner and she was just as kind and sincere as she was to me! In my opinion, that speaks volumes of Tracy Collision. To summarize, the repairs to my Lexus are amazing and the ease of the transaction unbelievably unexpected. I would award 10 stars if I could. Thank you everyone at Tracy Collision and specifically, Lori and Armin!
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Juan Bella
My experience with Tracy Collision was a very honest, pleasant, professional, and satisfying experience. I felt that Armin and his team exceeded my expectations of what to expect from a collision repair shop. As a certified mechanic myself I hold a very high expectation of any business related to the automotive industry, to the highest standard imaginable. Tracy collision fulfilled those expectations by sharing there knowledge and performing exceptional work. Armin understood any concerns that plagued me through the process. Armin even went as far as fighting my insurance company for the use of oem parts on my truck, since I didnt have an oem endorsement in my insurance policy. Armin truly understood when I told him that I could never afford a Lamborghini and that my truck is my lamborghini. Thats the kind of service I received from Tracy collision, I would definitely recommend Tracy collision.
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Melissa W
I had a little fender bender and right away, I knew that I would be taking my car to Tracy Collision (TC). I know and trust the Ghorbanis and their skilled team. They are fair and go above and beyond to get the job done right. TC was in constant contact with me during my repairs to keep me updated. Really, I heard more from TC than my own insurance carrier. They kept me in the loop when additional damage was found and really worked with my insurance carrier to get my car looking excellent. They did such a good job!!!! Seriously the best shop in all of the extended east bay area and beyond. Worth the drive from ALAMEDA to get there. I highly recommend Tracy Collision to all my friends. As all these other reviews have already stated, this shop rocks.
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Rene Angel
Took in my lexus for rear end fix. We came in and paid for the the repair. They gave us the keys and said your vehicle is on the side have a good day. What a crappie delivery of a vehicle. Upon inspection of the vehicle a few issues were found. Bumper is a little loose and you can still see the dent. The woman helping me did not care. She was even proud to say shes new and still learning. She said thats just the way they repair bumper covers instead of replacing them. F-
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Lynette Martinez
They repaired my damage last year 2014 and I am looking at them again this year. Yes, another hit... What I appreciate is that they did a bit of touch-up on a rock hit that was no where hear my damage. Big thumbs up!
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Brian Wilson
Took my step daughters car here. Great staff, service was top notch. They handled everything with my insurance and car was better than new. Highly recommend Armin and staff.
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Jose Aldaz
Nice Collision Shop.... Very friendly professional people there....
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tarsem kahlon
Very nice, friendly service. Very much recommended.
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Sunday Adebowale
Very expensive!
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Aaron Chubb
A class act!