Les Schwab Tire Center

1250 Airport Park Blvd, Ukiah, CA 95482, USA

Address:	1250 Airport Park Blvd, Ukiah, CA 95482, USA
Phone:	+1 707-472-0300
Site:	lesschwab.com
Rating:	4.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 38

Reviews 5

Christy Saint Arno

We came in there in a tow truck, with 2 flat front tires, after an accident... I dont know anything about cars, but my boyfriend does... They gave us an estimate of over $600 for new tires and rims, because they said our rims were bent. We got them to put the new tires on for around $250, and they said it might shake a little, but we could get back home to Santa Cruz (from Willits, CA, about a 5-6 hour drive). Once we were driving down the street, it sounded and felt really bad!! So my boyfriend took a better look underneath the car, and saw that the whole front end (where the 2 new tires were) was thrashed!! Things were bent, and rubbing on other things they shouldnt be rubbing on... Something was cutting into something else (again, I dont know what the car parts are called! But he does...), the tires were pulling and pushing and rubbing all wrong... And basically, they should have NEVER let us leave with the car like that, ESPECIALLY to have to drive on the highway for 5-6 hrs to get home!! We wouldve been killed!!! We ended up stuck in Willits, and right around there, for about a week, and only used the car to go places that were a few minutes away and back... Within 3 days, and maybe a couple hundred miles later, both new, front tires were completely stripped and worn down to the point there was wires sticking out, and then one of them was flat when I came out of the grocery store!! We had to drive on the flat, to a used tire shop, where my boyfriend begged and convinced them to put another used tire on there for us, with the terrible damage that was under the car (they didnt want to do it and end up liable when we got into an accident because our tire had blown out!!) Anyway, the reason Im giving Les Schwab 1 star, is because they never even checked out underneath the car, to see the extensive damage that was done, and to know that they NEVER should have sold us those new tires, and installed them onto that car!! If we would have listened to them, and drove home, we most likely would have gotten into another accident because of a tire blowing out or something... And, on top of that, new rims wouldnt have made any difference!! So they were trying to completely rip me off, because Im a woman and dont know cars!! This was also verified by ANOTHER Les Schwab, in the next town over, which we had look at the car without telling them that the other Les Schwab had sold us tires, or we had been there at all... And they said they wouldnt put new tires on my car, even with new rims, because of the other damage that would need to be fixed first!! Plus, they told us that they dont even sell the kind of rims the other place had given us a quote for, and the most expensive, specialty rims, with new tires, would come out to be around a little over $300, NOT over $600, like the other place had quoted me 3 days before!!! Wow!!! They were trying to completely rip me off, and theyre lucky I had my boyfriend there to tell me the car wasnt safe to drive home!! Because I could have very likely died if I had tried!! I cant believe people do business like this!!

Laurel Grimm

Five PM on Friday and we were on our way to Willits in 104 degree heat. We identified a tire on our 5th wheel was losing air pressure. We crawled to a service station, swapped out the tire for the spare, added air, identified a Les Schwab in Willits, and called to inquire about an available replacement. They referred us to the Ukiah location as it was closer to us and had the tire size needed. Both locations were to close at 6PM, so we hustled to Ukiah. The tires on our 5th wheel were purchased at a Les Schwab in Idaho Falls, after 1 tire delaminates and the tread flew off and severely damaged the undercarriage of our 5th wheel. After stopping for emergency repairs, the mechanics determined that 1 tire delaminated, 1 had a fast leak, and the other two were swollen to the point of being unsafe. We immediately purchased a full set of 5 tires to replace the ones that had failed. Working with the Les Schwab warranty, we wanted to be sure to get our rig to one of their facilities. We arrived at 5:40PM and they sent someone right over to investigate our tire issue. Turns out, the tire was going to delaminate, just like the previous one did and a second one was swollen to the point that the technician thought the tire was a different size than the others. We mentioned that this was a 2nd full set of tires and that there was probably only 5000 miles on these. We anticipated replacing the faulty tires with the same brand as there are so few different options for trailers. Instead, after much conferring, the Les Schwab technician recommended that we upgrade from the current rated 10 ply tire to actual 14 ply tires that would be much stronger while still fitting our wheels. They gave us a 100% rebate on the two damaged tires and purchased back the other two as used tires in excellent condition. We paid the difference of $400 and they immediately mounted and balanced them and got us back on the road within 90 mins. Fast forward to 5 days later. Having spent the week in Willits with high temperatures, and then headed to Mendocino for some rest at the coast before heading down to the Russian River, we again noted that at least one tire was not at its appropriate pressure. We headed back to the Les Schwab in Ukiah and they were pretty quick to jump on the paperwork and get someone to take a look. Thankfully, no issues were identified and we proceeded onto our Russian River destination, with a huge thanks to the Les Schwab folks who took such good care of us. The gentlemen were friendly, knowledgeable, and more than willing to take care of us irrespective of the time of day. Im sure that somewhere there is a Les Schwab that doesnt have great and helpful staff but quite frankly, weve not experienced it yet. These folks are FABULOUS and are very reassuring at a time that is stressful and when nerves have been frayed thin. We will make it a point to be a Les Schwab customer. They have taken great care of us each time and have earned our confidence and respect. Thanks Les Schwab!

Avia Sacramento

Someone at L.S. Tires understands the value of training their staff and putting clients first. I have never had a bad experience at any Les Schwab center and I have been to over a dozen in Northern California. Prompt, attentive (they listen) and knowledgeably about your vehicles needs. I could do it myself but these folks do it quicker and for a fair and honest price. What more could I ask for? Free popcorn and coffee? Oh - they have that too. Thanks Les Schwab.

Anonymous User

When traveling through the area they fixed a problem with the airbags on my Ford pickup. GREAT customer service. Fixed my problem quickly even though I was a drop in customer without a need for tires. Highly recommend this facility.

Sammy Vargas

I like to go to less Schwab tire center because it so easy setup an appointment or they will do the repairs in that same time and done it so quickly. Keep up the good work team!!!