U-Haul Moving & Storage of Ukiah

Address:	1140 N State St, Ukiah, CA 95482, USA
Phone:	+1 707-468-0147
Site:	uhaul.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 17

John Scoggins

Requested a small truck with ramp for moving . Picked up the truck. Drove 8 miles home. Noticed there was no ramp. So I immediately go back He tried to charge me 68 dollars for the rental because no other trucks were ready till tomorrow. Wouldnt apply towards tomorrows rental or anything. When asked who is boss is. He says Im the general manager "Jordan chance " so I ask who he reports to. He says it doesnt matter he will tell you the same thing. So I call the company president Chris Watson and he respectfully took care of me and did what the general manager said was impossible ..... shouldnt have to call the company president to receive Vedic customer service. I wish ukiah had more options. Avoid Jordan chance at all costs

Taby Drinkhorn

Moving is stressful enough, trust me when I tell you choosing Uhual of Ukiah will only add to it. We are moving across the country and decided on Uhual Ubox service. Despite being assured our ubox would not be shipped out until the 20th, we discovered it was shipped a full 10 days before we were ready. As you can imagine this greatly effected the logistics of our already stressful move. If you dont like to learn things the hard way I suggest steering clear of this place for any of your moving needs.

Theresa Gowan

Dont go to these people. I left my pickup there with 1/4 tank of fuel. Got back and it was below empty. When I asked where they took it I was told that it didnt go anywhere. They cant explain where my fuel went. No "Im sorry", no nothing. All I got was that I could speak to the manager when he got back sometime but wouldnt tell me when he was to be back. Called the regional office and after 25 minutes the operator taking the complaint laughed at me. Great costumer service.

G Mack

I really like renting from this place. I have returned a one way truck rental and have rented a van from them three times; each time I have had a good experience. Their fleet is in really good condition and the last one I rented was brand new. I will definitely rent from them again.

Myria Wolfe

Cant get through to local office. Left several messages for a call back from the local with the out of state answering service and never got a call back. Went into the local office regarding storage auction date and was told incorrect information. Get it together U-Haul!!!!

adrian marquez

My experience has been horrible, they are not honest about helping there customers. Wont send me an email if my card didnt work, they just email me 10 days later with a late fee. There not on point. Do not go with them, they have been very unhelpful from a distance.

Grant Mullins

Reserving a truck is pointless. Two of the last three times I reserved a truck they did not have it when I arrived. Terrible corporate model. If they did not have a monopoly on the box truck industry here I would never use their services..

Michael Cornell

Was good to use a truck I didnt have to worry about breaking on me good store service but the answering service I kept getting different answer on a question I had about a credit card deposit

Murray Langdoc

Have rented from this U-Haul many times, very good! The staff is also very friendly and helpful.

Jeff B

The operating hours for storage suck. 7-7, what kind of hours are those?

John Brumer

Quick friendly service. Very helpful. Easy in easy out

Matt Rhode

Got a uhaul here, it worked. Nuff said.

Jones Center

Good helpful people. Large inventory

Zach Scott

Ok service. Not great not bad.