Address: | 2737 NW Nela St, Portland, OR 97210, USA |
Phone: | +1 503-664-4477 |
Site: | bridgetown-moving.com |
Rating: | 4.9 |
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Heather Mabus
My gentleman and myself were looking for a local moving company. Our last move we hired a team of movers through the rental truck company and it was less than stellar. I put a couple of calls in to local places. One obviously employed an out of state call center to return calls as we were awoken at 6:30am the first time and they called back at 7am the next time. I ask the lady on the other end where they were located and she told me in Texas. I let her know we could not utilize a company whose contractors could not be considerate of time zones differences. The representative from Bridgetown on the other hand was actually an employee of the company. We received a nice voicemail message and when I called back to inquire about the service I decided they would be the company to move us. It was an awesome choice. The week before the move I called as I felt I may have left out information about the quantity of items and wanted to confirm the truck size. All my questions were answered and we confirmed the date and time during that call. On the morning of the move Edgar called to give us a time of arrival which I found to be extremely helpful. Hilario and Edgar were extraordinarily professional. They let us know of existing damage to our things as they were moving them. They skillfully selected each item and expeditiously exported them to their truck where they achieved master level of moving tetris. A superior, Edward, came onsite to see how they were doing and it reinforces the fact this company cares how they conduct their business. I would highly recommend their services. It was both an economical and an extraordinary service experience.
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Amber Cook
The two employees who came out to help me move worked hard and knew what they were doing. They were well-prepared with equipment and packing material. I particularly appreciated the big boxes with the metal closet bars that made moving clothes on hangers so much easier/safer. They dealt with me fairly, and there werent any hidden fees or sneaky things like that. The only things that kept it from being five stars is that there was a little rough handing of a couple things, and a company policy of not transporting any fluids that I didnt hear about until moving day, which was awkward and a bit stressful. Thank goodness I had room in the back of my car for the coolers with things from the fridge, drinks, and a certain amount of laundry/bathroom products. Otherwise Im not sure what I would have done with that stuff, and I would have been pretty upset if Id had to leave it behind. While the free coffee and mugs was a nice gesture, most people dont need any more mugs—theyve probably just given away a bunch to Goodwill before moving and arent eager to be stuck with more in their new place. So Id recommend the company just doing the coffee, which is high quality and nice enough.
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Krisword
I have hired movers for the last three local moves Ive made, but this was the first with Bridgetown movers. They were excellent communicators from start to finish. I submitted my request for a quote online, and no joke, I had a phone call a minute later. Setting it up was super easy. They confirmed the day before which put my mind at ease. The movers showed up with their own truck, so the benefit of not dealing with a rental in addition to my move was such a weight lifted. The three guys showed up, on time, SUPER professional, introduced themselves and wasted no time in emptying my unit. None of my items were damaged or broken. I cant say the same for the previous companies I worked with. They got the whole thing done in 4 hours, which included a drive from Portland to Hillsboro. They were super respectful of my home, laying down runners in the hallway and insuring furniture and boxes ended up in the right rooms. These guys are absolutely fabulous and I would not hesitate to use them again, or suggest them to anyone looking for a mover.
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Paula Madsen
We moved on November 3. The team at Bridgetown Moving & Storage was awesome. Beginning with Meghan in the office. She returned my call right away, and, as promised called the day before the move to confirm. She was really great about going over the contract and was just plain great to work with. Al, Daniel and Tony showed up on the day of the move, on time, and ready to get to work. They were all extremely courteous, and had us moved in no time. It was so nice to have a move done under my projected cost. Absolutely nothing was damaged in the process. They were great about moving things around for me so that I would not have to worry about this later. I would call this a very pleasant experience, despite the fact that moving is not on my list of fun things to do. The cost was also as good, if not better, than the other movers I looked at on-line. I am glad this is the company I chose. I would highly recommend this company to anyone.
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Lisa Sorenson
This was my first time using a moving company, so I was a bit nervous. Luckily for me, I hired Bridgetown and they hit it out of the park! I was so incredibly impressed with the 3 guys that moved me. I received a call from Marco and his team 30 minutes before they were due to arrive, just letting me know they were on their way. When they arrived (early), they immediately got started. They worked extremely efficiently and were respectful, polite, careful and an absolute joy to work with. They were literally running up the stairs to grab more items to bring in! I cant believe how fast they worked. I sincerely hope that Bridgetown Moving & Storage knows what gems they have working for them! I would hire them again in an instant and recommend Marco and his team to anyone I know! Marco, you rock, thank you so much for making this move a breeze for me. Could not be more happy with the service I received and the price was fair too.
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Cynthia Wilkins
I went on-line a couple of days before I needed to move and filled out their moving form. I was almost in a panic as the first moving company I called, had not returned my call after 3 days. The people at Bridgetown called me back in less that 15 minutes and were able to fit me in on the day and time I needed (which was a holiday weekend). The office staff is very friendly and answered all my questions. They also made follow up calls and e-mails before the actual move date. Juan and Austin showed up on time and went straight to work. Both young men were very polite and they took the time to ask questions about how I would like some of my antique furniture packaged for moving. They unloaded and asked where I would like the furniture placed in my new home. I would totally use this company again.
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Kent Hohlfeld
Bridgetown wasnt the cheapest place that I got estimates from, but they were very good and efficient at the move. They also charged from the time that they arrived at my apartment and not from when they left their office, so that helped mitigate some of the difference in price. I had a short move (about 6 miles) where they came in and dealt with my furniture and a few boxes that would not fit or were too large for me to deal with. They came in, got to work and had all my stuff out of my apartment and back in my new house within the two-hour minimum (again it was mostly furniture from a small two-bedroom apartment). They didnt try to jerk me around with added charges or up-sell me with stuff I didnt need. Overall, if I am moving in the Portland area, I would use them again.