Fitness Evolution
| Address: | 981 Alamo Dr, Vacaville, CA 95687, USA |
| Phone: | +1 707-450-1930 |
| Site: | fitevo.com |
| Rating: | 3.3 |
| Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–9PM 7AM–7PM 7AM–7PM |
Location
Photos 1
Reviews 15
JM
JMC JMC
Confirming a previous review that was made by a different reviewer in regards to the cancellation policy. I came in April to have my account cancelled. I spoke to an employee by the name of Jason and told him my situation. I live in Texas and was only in California for a few months. I knew they had a 30 day cancellation policy; thus why I came in April because I was leaving in May. The guy told me that I can come in closer to my departure time to have the account cancelled. So I did. May 16th, I come in and have a different lady help me with my cancellation. She said everything was good to go. Didnt tell me about being charged another 10 bucks for the following 30 days since that is there policy. Ive just been charged another 10 dollars and Im here in TX typing this review. Apparently the 30 day policy allows you to workout at their gym before the membership officially cancels out. If I had known this, I would have cancelled back in April initially! No one told me about this part until I had to call just now from TEXAS. These guys have been under fire previously for having lousy cancellation policies a few years back. They havent changed in my opinion. This would have been avoidable if they just had told me that the 30 day cancellation policy had allowed me to still utilize their facility until the official cancellation date. Really ridiculous and such horrible lack of communication. Will never use their name or any affiliations ever again. ***Update 5/24/2017: I was informed last night that Jason would give me a call today first thing in the morning. It is now 1600 hrs (4PM) CST and I have yet to receive a phone call. ***Updated 5/25/2017: Im not expecting them to give me a call back at this point. It has been two days since my last phone call with the gym and they failed to keep their end of the word. They can keep my 10 bucks, but will never have a penny more.
DE
Deborrah Cooper
Transfer of membership from Fitness 19. Finally in the area for a weekend, and went to work out. I loved the facility. Super clean, great variety of free weight machines and selectorized machines, everything in fabulous condition, and everything was operating. The staff was friendly and helpful, as were the members. Ive worked as a Specialized Personal Trainer at several high end San Francisco and Oakland health clubs, and the offerings here meet most of those standards (FreeMotion cable system machines are whats missing). All in all Ive been very pleased with each visit. Too bad Im only here a few times per month.
LI
Little Cow
Horrible Service. I cancelled my membership, in person, yet they still charged me for two more months. When I went in again, they stopped future charges and said I would be refunded the two months. It has now been another month and a half, and I have not been refunded. When I called to inquire about my refund, I was on hold for 30 minutes and then just hung up. I would never recommend this gym to anyone.
CO
corporalbrig
Billing leaves much to be desired. They say its 9.99 a month then it turns out different. And the lock in rate fee no one explained to me? Not acceptable. Seems like a Lotta double speak going on. Say what the fees are and dont let customers find out on their own. Gives a shady reflection of the business. Facility is great, staff generally friendly but its shadowed by hidden fees.
OG
OG FADE
Bought a year of 2nd tier membership got into a motorcycle accident a few months after. After 3 shoulder surgeries finally ready to hit the gym my membership just ran out now they want me to pay a fee to re-join?? Thats pretty cold considering I paid for 9 months that I couldnt come in. Also they dont let you freeze your account if you pay a year in advance.
DE
De Beste
My personal trainer is exactly what you need to help reconfigure your body. Just asked for Jay when you call or get there in person. The entire staff is almost perfect in their respective duties. The machines are modern and above all the monthly and personal training rates are unbeatable in the area.
DO
Domenic Rubinato
The staff is very nice a professional and the equipment is great. My only complaint is they are a little light on the Olympic weights and could use some heavier curl bars . None of this are a big deal and In no way should stop you from using this gym . Im just being picky.
MA
Matt Phelps
New/well maintained machines. Friendly staff. Affordable monthly rate. Only problem is that since Fitness 19 closed it is entirely too crowded. Most days I have to find alternate exercises because there are people hovering/waiting around all the main weightlifting equipment.
SH
Shawna Brown
I was part of Fitness 19. Since the move / transfer, I havent had any issues. The machines are very up to date & easy to use. Only gave 4 stars because it seems like any time I want to use a different machine, (usually a weight machine) they are always being used.
AN
Angel Steward
Staff definitely leaves something to be desired. Music can be annoying and too loud at times. Its surprising when anyone can assist you. I recommend some customer service classes and giving the member a great experience every time they enter your gym.
DA
David Marquiss
Great staff, I actually enjoy the music being loud. Night time crew seems better than the day time. They could use more squat racks but really the best deal in our little Vacaville for a gym. They also have tanning and deep water massages.
RA
Ray Lara
Staff is great always willing to help and place clean longer hours on weekend be nice for us serious people
BE
Benj Rimorin
It would be much more awesome though, if they can have a bigger restroom for guys on wheelchairs
RO
Roberto Ramos
Got my car broken into and my wallet stolen. There are no security cameras anywhere
HE
Helen Smart
They keep the music up so loud I can hardly hear my own.