Address: | 265 Mini Dr, Vallejo, CA 94589, USA |
Phone: | +1 707-652-9382 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Jennifer
I have been at Public Storage Mini Drive for about 6 mo and The staff is AMAZING ! I must say Krystal Jennings bent over backwards to help me and meet my needs. The girls in the office Dominique you are the best. This woman was out calling for my cat who would not come out of the storage for over a month.here kitty kitty here kitty kitty was Dominique EVERYDAY. We finally caught our little cat and she is safe and sound in our new home. Now we have New Management and her name is MICHELLE DIVER Wow ! This lady gives new meaning to the word professional ! And efficient is an understatement when it comes to how she runs the place. Amazingly Clean, Fresh Paint, and Cool new vibe. Im sorry to be leaving. It feels like Family At Public Storage Mini Drive and I will miss you all. So if you want Professional Well Organized Efficient place thats Clean Safe and Family oriented to store extra stuff PUBLIC STORAGE MINI DRIVE with MICHELLE DIVER IS IT.
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stephanie fisher
Michelle is The Greatest! At a stressful time, professional and thoughtful assistance is truly what one needs, Michelle is a managerial keeper: she reflects superbly upon public Storages business image!! Way to go, keep up whatever it is you do to keep this type of person on your staff, you will always have a well-run efficient and clean location for all types of folks who have many different storage needs. Montie Thomason and Stephanie Fisher, Mini Drive Vallejo, Ca. We recommend this facility wholeheartedly!
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Slick Johnson
I have been a customer for about a full year, and the services where always fantastic.. The communication where timely and pleasant...And as far as being affordable you where even better...Just recently a staff member (Michelle) gave me some fast and well needed help..Thanks to her all the issues where solved and all my belongings in my new apartment before the new year begins...Thanks again MICHELLE...you guys keep doing good deeds have a blessed new year....
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Litia Vitukawalu
Michelle has excellent qualities!!! Customer service qualities is a A plus!! As I walked in she greeted me with a smile, which is just PERFECT!!! She gave me a tour of the place, she was informing me of all the policies of the property. And she is a perfect consultant in that she id very thorough and efficient. She has great personality..Hooray to Michelle, never have I come across such great and excellent customer service...THANK YOU MICHELLE.
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Dennis Cole
Michelle is very friendly and always has time to talk about anything that comes to mind, storage orientated or any family situations I need help on. The four years that Ive been here I have come to know her as a very good friend and not just another person behind the counter. She puts up with my crap a lot, but keeps the property in line and always stresses the rules. Tip top shape , she runs a strict ship and thank you again Michelle
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Carol LeGuie
to whom it may concern everytime I come through the public storage michelle is very active her alone with Dominique very very polite and willing to go the extra mile for attendance I really appreciate her kindness and her smile everytime I come to Public storage shes very very very busy there should be more like her and Dominique who work for public storage. thanks for all me the opportunity to write this message D71
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Brandon Beach
Very good service , fast and helpfull, Michelle was very understanding to my situation i was in helped me out to have someone who understood everything i was going thru. Always madesure we were well aware of the time so we wont stay past time of close which was helpfull in its self while i was sorting out my things to move out state thank you very much well use your service. Someday again....
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Jake Trabert
My girlfriend has a unit at this location and she says the customer service is top-notch. She travels constantly and Michelle is always polite and understanding with her telephone reminders to catch up on the account. I know that professionalism means a lot and the staff is also very congenial in person. They take pride in their work. This is a great facility we recommend renting from!
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Mayra Figueroa
I went in looking for a some boxes and the nice young lady at the front desk, i believe her name is Wendy, was extremely helpful. I mentioned to her I might be interested in renting a unit soon and she showed me around the facility, answered all my questions and gave me a lot of information. I was very pleased with the customer service. Will definetly be coming back to her. :)
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Stef j Fisher
I know my possessions are secure with Michelle on-hand to ensure all is as it should be! The worry free year has helped us immensely, thanks again stef j fisher here I am again, as before Michelle and staff have my possessions secure and I am worry free as far as my concerns! The place is friendly spotless and extremely well managed! Thanks again Michelle!!! Stef J Fisher
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Inita Day
If you want a place to store your items, Mini drive is the place to go. I stored there in between moving and the manager Michelle helped me with everything I needed. She made sure I had the right size unit and I didnt even realize they had so many items for packing either til she grabbed a few things for me. Michelle has great customer service so see for yourself.
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Lativia Jones
I would like to say that this property its the place to go to for great customer service. I didnt come to rent but just to see how much the boxes were. I thought they were high at first but Michelle showed me how they were worth it so I went for it. She kept a smile on her face and made me feel welcome. Thanks michelle and I will be back.
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CURTIS LEMAY NELSON GENERAL X
I had a very good experience here in public storage at mini drive and Michelle is such a wonderful help with everything. now Im moving out but My use of storage has provided excellent service and, I really appreciate you are being here. Ill be sure to come back and I will recommend a friend so thank you michelle.
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Naomi Banks
I want to tell everyone that this storage facility is the one to go to. Michelle has excellent customer service and willing to go the extra mile. I was hesitant at first but she showed me different options where the price was affordable and the variety of sizes available worked out great. Thanks Michelle.
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Tc Hill
Michelle is a very nice person. She offered suggestions that helped me with my storage needs a few times. This year I was finally able to downsize to where I no longer need additional storage space, but I will be coming back here if I should need storage again in the future. Thank you very much!!
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Marneice Taylor
I want to recommend this place as it is very clean and I havent had customer service like this in a long time. I come and get things from time to time and Michelle is always making sure she does her job to keep things safe with a smile on her face. Shes going to make sure you leave with a smile too.
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Amalisa Rodriguez
The property manager Krystle is nice and is very attentive to her customers. She keeps the property clean. She definitely made me feel comfortable and answered all of the questions I had, with no hesitation. I would really recommend this property to my friends and family members!