Address: | 6320 S Parker Rd, Aurora, CO 80016, USA |
Phone: | +1 303-766-9716 |
Site: | goldenautoclinic.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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Rachel Goettling
Had an issue with brakes grinding on the front right on my 01 Kia, knew I needed to replace rotors and pads on the front side (maybe calipers) and I had a lot of trouble getting the caliper bolts off to do the job myself, so I figured Id go in to get a quote for somebody else to do it. What a waste of time. They quoted me $750 to replace the pads/rotors/calipers on just the front side. The markups on the parts alone were ridiculous, $80 per brake pad, $60 per rotor, $130 per caliper on a small 12 year-old sedan? Those parts are 100% to 200% markup, but they were also charging $215 in labor on a 1.5 hour job. Thats almost $150/hour. I walked right out, got a friend whos a mechanic to help me get the bolts off the calipers, (they didnt even pull the calipers, and if they had, they would have found out they were still good, just had a clogged brake line) but also when I was removing the wheel, I found out they cross threaded one of my lug nuts when they were putting the wheel back on the car and I had to break the lug stud to get it off and replace it. Eventually, did the whole job for just under $140, including the lug stud that I had to replace. Thats including all the tools/lubricants I had to buy that would already come readily available in an auto shop. Dont bother going to this place, they unreasonably mark up their parts and labor and try to convince you to do unnecessary work, and/or screw something else up that will end up costing you more money/time. Worst auto shop experience ever.
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Jason Bourne
Patrick better known to me as Slick.(Should have mentioned to Slick when I arrived @ Golden Auto on Parker Road I was born at night but not last night) Mentioned to "Slick" I had a $15 off coupon for any service; I requested an oil change. Patrick Service Mgr; "Slick" stated he would also give me a 21 point free inspection on my vehicle. Once finished "Slick" presented me with a final bill of $18.75 for the oil change. Slick stated oil change was $36; mind you Iv never paid over $23.75 for an oil change at this location; Slick stacked deck-jacked-up oil change total bill just for me."I must be special" Upon looking @ final bill & free 21 pt inspection I noticed inspection date was from August, 2013; last time Golden inspected my vehicle. Mr.Slick "Patrick" did nothing but print my inspection from August, 2013 & stapled it to my final invoice. The inspection noted I needed tires;I purchased new tires 3 wks previously. Also on inspection "Slick" noted I needed a coolant & brake flush; these items were completed same time I purchased tires.(golden auto never opened the radiator or brake res caps as I watched Technician thru the window) Suffice to say "Patrick" Slick is amateur of First Degree; obvious "Patrick" never spent much time in a city; understand he was raised on a farm in Kansas.(take the boy out of Kansas but not Kansas out of the boy) Your busted "Slick" You may have followed "Dorthy" out of Kansas but obviously never learned much from "Dorthy" once you fled the farm.
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Iris Havelka
Ive taken my vehicle in a few times for oil changes and have always had excellent, fast service. More recently my A/C quit blowing cold air and after inspecting and giving me the estimate I asked them to hold off on the repair since we were leaving the next day to visit family out of state and the cost would eat into our vacation fund. Much to my surprise the guys insisted on working with me on the price and even threw in a free oil change. They wanted us to be comfortable on our trip even though I didnt tell them that we were headed to Nevada and driving through a desert to get there! They even gave me a ride back home while I waited for the work to be completed! The work was done within a couple of hours and the A/C works like brand new. As a single mom I know very little about cars and do not have a lot to spend on repairs so I was very grateful for their help, friendliness, and the integrity that the whole staff showed me. I will ALWAYS bring my vehicle to Golden Auto and will highly recommend them to friends and family!
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Kelly May
Golden Auto Clinic on Parker Road, is the only place I will be taking my car. They have great prices, and are always up front about the cost with no surprises. Chris and the Golden Auto mechanics have always made time to fit me in, keep me updated about whats going on, and will even bring me into the garage to help me understand whats wrong with my car, and what they are doing to fix it. I have seen this kind of care for every one of their customers. They are fast, friendly, and know what they are doing. I would recommend them to anybody and everybody.
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Mike Kasberg
Ive been a customer here for 4 years. I go out of my way to take my car to this shop when it needs work done because I know that they are an honest repair shop that will get the job done right. Ive had everything from oil changes to timing belt replacement done here, and Im always happy with the work they do. Good mechanics are hard to come by, so Im glad to have a mechanic that does good work at a fair price.
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Mary Barrand
Ive had bad experiences with auto shops lately so it was nice to go to a shop that gave quick service and honesty. At a previous shop I mentioned a noise my car was making and they acted as if I was making it up, Golden Auto found the source of the noise and showed me what the issue looked like.The gentleman at the front counter was kind and helpful.
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Bret Kleber
I have used Golden Auto Clinic for a few years and I really like this shop! I have found them to be honest and straight forward with me. They even told me how to perform a simple repair at home instead of charging me to do it there. They are friendly and honest - what more could you want from a mechanic? I highly recommend this auto shop!!!
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Channing VanGoey
I had a problem with a flat tire a couple of months ago and just happened to find Golden Auto Clinic as I was in a panic. They were very professional and helpful. Turned out there was a problem with a tire pressure sensor. They had me going in about an hour at a resonable price. Glad I found them.
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Nathan Graf
I got stuck in traffic coming to an appointment. Even though I was 30 min late, they made sure to help me out and fit me in their schedule. I drive about 20 miles out of my way to come to this auto shop. Nice staff, and their work is great! Never had a problem after any of their work was completed!
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Tom Duncan
I had the opportunity to take two of my vehicles to Golden Auto. The staff was very friendly and helpful. Chris at the front desk was very helpful as well. We left the area, but whenever I have called in to get past info on my car they provided. I highly recommend them for your car needs
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Joey Lechuga
The team is helpful and professional. I appreciate that they give me an idea of what maintenance will be needed three to six months out and what it will cost, so that I can plan and budget for it. I have been taking my cars here for three years because I trust them.