Address: | 3519 E Boulder St, Colorado Springs, CO 80909, USA |
Phone: | +1 719-574-5415 |
Site: | jcrepair.com |
Rating: | 4.8 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Anonymous User
I recently took my car into Japanese Connection for the first time after reading their excellent review. I was somewhat skeptical about the number of 5 star ratings but after dealing with them I found their service to be worthy of the ratings they have received. When I took the car in I had a pretty good idea what the issue was, they confirmed my idea and then gave me 3 repair option ranging in price from very low to moderate to high but still reasonable for the work being done. I also asked them to check the car over in preparation for the coming winter; it would have been easy to say I needed new antifreeze, radiator flush or some such work. When I picked up the car I was told that the car was in good shape for winter and no additional work was required; a pleasant surprise. I am very happy with their service and will be returning to Japanese Connection the next time my car needs servicing.
CO
Colleen Boyarko
Transparent and professional service, on-time and as-promised! JC came highly recommended to me by two separate individuals, both of whom I consider to be tough customers. I was super impressed with the service and attention I received when I took my own car (Subaru) to JC recently. They took the time to show me what they found relative to what I thought the issues were, and talk me through what they would do to fix the issues. Not only did they fix the requested/noted issues, they went above and beyond to repair something else at no cost to me. They provided a shuttle that took me to/from my home so that I could go about my day as normal. The shuttle was prompt and driver was friendly and courteous. I am so relieved and have great peace of mind knowing JC will be the entity keeping my car running and in good order from here on out! Thanks guys!!
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Chris Pietsch
Aboout a year ago I bought a used Hyundai Sante Fe. A year later I started having some problems and took it to a dealer for diagnosis. One of the problems I was aware of was a wheel bearing that was going bad. I was given a large list of issues and an estimate of almost $4000.00 and they told me there was nothing wrong with the bearing. I then took my car to JC Repair to have them look at it. They came back with an estimate of $1700 and they did say the wheel bearing was part of my problem. Of course I had them do the repair and the car is running great! I really appreciate the honesty and integrity they have and will continue to bring my vehicles back to them for any future repairs.
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CATalley
couldnt be happier with this place. I own a Honda and a Toyota and tend to keep my vehicles for years. That requires keeping up with maintenance. I like a shop that can be trusted, that wont do more or less than my car needs. These guys explain what they do as much as you want to know, and answer my questions thoroughly and cheerfully. I always get the sense that they love what they do. As a woman, I especially appreciate that both the waiting room and the shop are CLEAN. To me, that speaks to pride and diligence. Ive left mechanics in the past for care less attitudes and filthy messy shops. These guys all rule!
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Brian Stevens
Hands down these guys are great. They are trust worthy and dont try to get you to replace things that dont need to be replaced. They do a good job, and stand by their work. I have had both my cars in the shop and saved a LOT of money compared to the dealership. I bought an old prelude as a 2nd vehicle that had a laundry list of things that needed to be replaced. They fixed it all and I couldnt be happier. If you are looking for a fair price, reliable repairs, and just overall great customer service the these guys are the ones you are looking for. Thank you JC Auto Repair for taking awesome care of me. -Brian
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Nancy Wickham
I needed a fuel injector replaced and they couldnt find one with any of there wholesalers anywhere in Denver. Which I was told they could get any part within a day. I was able to order one from Auto Zone and give them the part, which they said they couldnt guarantee. Since I was paying $122.00 a day for a rental, I needed my van fixed and gave them the part. They fixed it and charged me $379.00 for labor. So $860 for a rental and $379 for labor, The very next day after getting it back it again wouldnt start. I would not take my vehicle to this place ever again. That was a very expensive lesson.
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John Andrews
One of the best experiences Ive had with car maintenance. I drove up one day, told them the clutch and belt needed to be replaced. They came out and confirmed it, right then. He pointed other items to watch for in the future but with no pressure. We made an appointment for the next day. THEN THEY DID THE WORK THEY SAID THEY WOULD, FOR THE AMOUNT THEY SAID IT WOULD COST. Not only that but it was a good price! I know! Who does that!? Yes I recommend this place and the next time my car needs work, Im coming back to see these people.
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James Ramey
After reading positive reviews of JC Repair I decided to get an estimate on my 95 Accord. It was less than I had gotten at a different shop. Jesse was helpful explaining what did and did not need repair. The repair was made in a timely manner and didnt exceed the estimate. They even will give you a ride home and back. My car runs great now. Lets face it. Most of us have been had at one time or another at various shops including dealerships. Not going to happen here. Integrity is a priority at this shop.
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Chuck Hendrick
Friendly, courteous, personalized service with a smile every time. Reasonably priced and a military discount! Courtesy shuttle to take you back to work/home. Very professionally run business. An added benefit--online record sent to you a few days later, that allows you to keep track of what was done on your car and when it is due to be done again. Ive handed out 3 of their business cards to friends this past week!
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Timothy Burton
Id love to give them 5 stars, because they did wonderful work, but when I asked for a brake quote it was twice of what I normally pay. When I questioned them about it they said that they always replace rotors. If it is within specs, they should be willing to turn them to save money. Its still safe if within manufactures specs after turning them. Their work is outstanding and so is prices on everything except brakes.
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Jason Davis
Took my SUV in to get the rear differential serviced. Upon servicing it they noticed I had a pinion seal leaking. They took time on their own to call the Nissan dealership and gave them my VIN and found out that it was covered under the warranty still , so I could take it to Nissan and have it all done for free. So these guys are great, and have always taken car of my vehicles for years.
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Tim Lujan
First time I used JC and truly satisfied. Had my clutch worked on. At first when I got it back felt like the problem was still there. The shop told me to give it a few days, and sure enough, the clutch is running nice again. Good customer service. Kraig shuttled me home. Rob at the desk was awesome. Will definitely be back.