Southeast Armed Services YMCA

2190 Jet Wing Dr, Colorado Springs, CO 80916, USA

Address:	2190 Jet Wing Dr, Colorado Springs, CO 80916, USA
Phone:	+1 719-622-9622
Site:	ppymca.org
Rating:	3.5
Working:	5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 7AM–7PM 1–5PM

Location

Photos 24

Reviews 10

Bella Saint

I use to work at this branch, overall I would say people were happy give it a 50/50. Most Parents were happy and pleased; sorry to the lady who had a bad experience, I know as a past staff member most of the fellow employees strived and upheld beyond their duties and then some, but when and if things were about to get over ratio, we had to take the proper measures in maintaining and adhering to regulations. Like I said most parents came in happy and were satisfied. Now as for working here and under the supervisor I had, thats another story. If this specific person would have been a bit more flexible and understanding of circumstances and just life coming up in general, things would have been good, but it just felt like walking on egg shells at some points and stressful. Overall This place isnt bad...they have been making TONS of improvements, from what Ive heard and seen. So base your own opinion and dont go off everyone elses...only reason I gave a two and not a three star is only because of the work situation, as for overall I liked the facility for the most part.

Zach Woods

If I could go negative I would. The facility itself is very nice and clean. However back in August I put a hold on my account since I was leaving the state for a while. Came back six months later to find that they were still charging me (by then over several hundred dollars). Went into the office to ask why they did this and apparently the girl I spoke to never actually put in the hold request and was "no longer with the company." Asked for a refund, she said she couldnt though I saw the option on her screen. Said there was no proof that I cancelled. Asked her to look over my log for the past six months to show I havent even been in the building. Even though I hadnt she said no refund. Now in a dispute with them because they cant hire people who remember to push enter on a keyboard. On top of that I never received a notification that my monthly due was going only 3 months after joining. Switching to Planet Fitness where its 1/3 the cost and I can bring people with me for free.

Khalazdad

Havent been here lately. The equipment is fine, varied and modern. The pool is lovely. The Christianity can get in the way of things. I used to bring Discover Magazine to read on the bike. One staff member would throw out all the books and magazines, though, that were science oriented. I asked, and found that this was not policy, but I watched her do it with my own eyes. This extended into yoga, too: the instructors were not allowed to evem mention in passing the Indian names of the poses, or any of the mental work, because consevative Christians would take this badly. The more important problem was that it was just too crowded to get anything done. The running track is a lifesaver for folks with knee issues, if only it was possible to run a lap without getting jammed up by walkers taking up both lanes or even going the wrong way. Weights: just too many people at all hours, sometimes literally van loads.

Joyce Roever

My experience has been absolutly horrible. I joined this gym for the sole reason of the childwatch. I was told while joining that I needed to give 3 days notice to cancel my membership. I have taken my children to childwatch twice. first time my son was yelled at by a male employee. I was extremely upset and took my concern up with a director. To my surprise not even a follow up call to check on our status. Second time... child refused to come back. I keep my membership for an additional month deciding on what to do- cancel or cont? I decided to cancel my membership today... Only to be to told that 3 days in advance magically turned into 5! Suprise. Horrible customer service. DONT TRUST THESE PEOPLE WITH YOUR CHILDREN. ALSO STAFF IS RUDE AND SUPERVISORS UNATTENTIVE TO ISSUES. MANAGEMENT A HUGH CONCERN

Anonymous User

I love the facility, but the kids care is another opinion. It is extremely difficult to find a gym with good kids care. I have an issue with dropping off my daughter to the care of someone that has multiple visual body piercings and stringy hair that looks like it hasnt been washed. It seems like they have a lot of turnover in this kids care. Mgt needs to figure out what the problem is, hire the right Director for the kids care and clean up its act. This is my own main determinant in joining a gym and Ive left two because of incompetent child care workers. Also, why is the kids care so bare? Please get some more toys and activities in there for them, when I was a member, I think my daughter didnt like it because she was bored to death.

bbeis8706

Nice place, fun environment and I always get a good workout. However, wish they would separate the check in area from customer service area. Sometimes i come in and cant even reach the check in area cause so many people are blocking the gate and talking to the workers at the counter. Also, instead of being worried so much about people slamming weights, I wish they would enforce the rules on the running track. Families of 5 will be walking on the track blocking the whole thing, then runners have to slow down until they move out of the way. It clearly says dont walk side by side but people always do it and nothing is ever dont about it. Lastly, the weight area is too cluttered, needs more space.

Cristal Ortega

Do not recommend this place! Staff is unfriendly and unprofessional! They look like they hate their job. I Had a chemical reaction first day, called questioning chemicals used to clean equipment and told " no chemicals used for cleaning. I had to ask for a manager in person to get info needed. Surprised thought they would be more helpful when it came to health issues! Ive only been here for 1 month and it seems weekly there is something wrong with hot tub, lap pool, and kids pool. Very unsatisfied! When my kids swim lessons are finished I will not return here!

Christal Bricker

Its a well kept & well managed facility with a very helpful & friendly staff. The equipment is in good repair, and looks like it was purchased within the last 5 - 10 years. Indoor track for running or walking. Easy access. Day care. Climbing wall. Excellent pool for kids (kiddy pool), and great adult pool & hot tub. Basketball & racket ball courts. Ample parking. Hours are more than reasonable. Locker room (at least the womens) is large, always clean & neat. Plenty of showers. Air dryers for wet clothes. Lockers are large & can be locked.

kcuf ffo

Nice place but there sure are a lot of unnecessary rules and it just was absolutely no fun because of all of the rules. It was pretty pricey for a place that wont let you do a whole lot once you get in. Theres rules wherever you go but they seem to be excessive at this place. The employees also didnt have family friendly music on. It definitely was not appropriate for the ages of the kids that were in there. It was however a very clean nice looking place, they seem to take good care of the facility and care about how it looks.

Kathryn Sell

This is our favorite YMCA in the Springs. Its not even the closest to me but we drive twenty minutes to it because its the most fun for my kids. They love the play area inside and the pool has shallow area for little kids and fountain they love. My only issue is the slide and fountain are rarely on and its a huge disappointment to the kiddos. The work out area is also great---lots of variety of equipment all in working order. They also have the friendliest employee at the front desk---hes always in the best mood!