Precizion 509 Gymnastics

1459 Woolsey Heights, Colorado Springs, CO 80915, USA

Address:	1459 Woolsey Heights, Colorado Springs, CO 80915, USA
Phone:	+1 719-550-9209
Site:	precizion509.com
Rating:	4.1
Working:	3:30–8PM 3:30–8PM 3:30–8PM 3:30–8PM 3:30–8PM 9AM–12:30PM 2–5PM

Location

Photos 100

Reviews 8

Anonymous User

I took my 4 year old daughter here in the Spring of 2012. While there were a couple instances where I did not experience the best customer service, I always chalked it up to the fact that they were a busy place and communication was not their strong point. My daughter was enrolled for a 8 week session in preschool gymnastics. Last week, my daughter went into her class and was quite excited to go. About halfway through the class, I see a woman whom I have never seen before pulling my daughter out of the gym by her arm. My daughter was visibly upset and crying. As a mother my heart sank, not knowing if she was injured or in trouble, I met the woman at the gym door and asked what happened, she then proceeded to raise her voice and berate me in front of all other parents standing around that my daughter could not finish the class and I had lost my spot as the last class was last week. I told her I was unaware that the session was over the week before, she was very rude in saying we sent you an e-mail. (I did receive an e-mail but the last class date was not clear at all.) I asked if I could pay for my daughter to finish her class and was told I could not- the class was full. I asked to speak with the manager and she condescendingly informed me she was the manager. As I was walking away with my daughter in a full on meltdown, the other owner/manager met me at the front desk and said we can see if we have another class that meets her needs. I said, "no, I am not happy with the way this has been handled." I began to walk out of the door, he did not apologize nor seem to care about how this impacted my daughter or myself. This place lacks customer service and most certainly should not be in a business that deals with children. I am a teacher myself and would never recommend this place to anyone, let alone ever take my children here again. They are more interested in communicating when they need your money then communicating when sessions end and when they start. This experience has affected my daughters self esteem, it seems ridiculous that my daughter would have had been kicked out of her class due to my mistake. Not a very good thing when we drive by there and my 4 year old daughter reminds me that was the place that "kicked" her out of class.

JK Lutz

Took my 3.5 year old here for an open play time. My son really enjoyed the place and had a good time until the girl that was working there was very rude to him. Mind you, this is open play time and the whole area is open for them to explore. There was a small table/desk type thing in the corner of the room which had toys on top of it and below it. He grabbed what was obviously a toy from it, just looked at it for a moment and the girl quickly walked up to him and without saying a word just grabbed it out of his hands and walked on setting it back down where he found it. He was stunned so he slowly walked off and then broke down crying. She walked right past us without saying a word, just an irritated look. as I tried to calm him. Once calm, he said he didnt want to play there anymore and wanted to leave. It wasnt like my son did anything horrible, he was simply holding a toy. She saw us leaving and once again, not a word to me or him. She could have at least had the decency to say something to him. Hes just a little boy who was curious. I should have said something to the people working up front as we were leaving, but I didnt want to make a scene. I simply will not be returning there with him or my other 2 boys since they employ people who cant even be decent to kids. Its a shame because its a fun place for kids, but not so fun when the people are rude to kids.

Derpychu1011 1

When we first moved to the Colorado Springs area last year, we decided that our competitive gymnast daughter would be allowed to choose which gym she wished to continue her training so longed as it was one we approved of. She chose this one and we couldnt be happier! The staff is always super friendly, the coaches are incredibly knowledgeable, and everyone wishes to instill a love for gymnastics in both a fun and safe manner. They patiently worked with my daughter through her fears and struggles and have helped her reach her goals and beyond! This past weekend she competed in and won the state championship for her age and level. I truly believe all of the coaches played a part in her road to that victory and to the incredible season she had this year. Our daughter loves this gym and we so do we. Anyone of any age and skill level will enjoy and benefit from the classes this gym offers.

Victor Finomore

The customer service here is below average. Not only are they inflexible with rescheduling, their front desk staff is less than helpful and more worried about payments than meeting the individual needs of the children. Our preschool aged daughter has not learned any new gymnastics skills in her time here, likely due to the repetitiveness and inattention of the coaches. We had signed up for a second session hoping that there would be some skill building, however there is no difference in curriculum between sessions.This gym has a "factory" feel, where they are just pumping the kids through to make money. Very disappointed.

dee meneses

I have a 2yo grandson and am looking for a gymnastics class for him. After reading 2 negative reviews (out of 3 total)............looks like I will continue my search. I would NEVER step a foot into any establishment whose focus is children yet treats them so poorly. My grandson is too valuable and precious to allow heartless strangers who are ill-equipped to "educate" and train him. This is my opinion.....take it for what its worth. To the 2 parents of the little boy and girl....I hope that your kids have overcome their mistreatment. SHAME on Aerials!

Kelly Reynolds

We started going here recently and I like it, except that it seems overcrowded. I was told there was only one spot left and I needed to register my daughter ASAP if I wanted that class, but now it seems like there are 2 or 3 more children in her class now and the waiting area is almost completely full. I guess Im just used to the one where we used to live, which was quite a bit larger. I love that they have parents night out events and wifi in the building.

Wendy Coates

We move a lot and get to experience many gyms. My daughter has competed in JO and now is doing Xcel. The coaches and staff at this gym are incredibly friendly, welcoming and very talented. The gym is clean but small. Donna at the front desk is one of the friendliest, most efficient and funny people I have ever met. Trisha was extremely helpful when I called to ask questions about the gym before moving to Colorado. You cant go wrong here.

Kira McCoy

Precizion 509 is amazing. The gym is always clean, front desk is always friendly and willing to help in anyway possible, and the coaches are so invested in their gymnasts. They are always excited and show you that they care. They spend time to talk with parents after each practice and discuss your childs successes. Great atmosphere, warm staff.