A&W Auto Body Inc.

6635 Leetsdale Dr, Denver, CO 80224, USA

Address:	6635 Leetsdale Dr, Denver, CO 80224, USA
Phone:	+1 303-355-7023
Site:	awautobody.com
Rating:	4
Working:	7:30AM–5:15PM 7:30AM–5:15PM 7:30AM–5:15PM 7:30AM–5:15PM 7:30AM–5:15PM Closed Closed

Location

Photos 9

Reviews 8

nettie bell

DO NOT, I REPEAT DO NOT TAKE YOUR VEHICLE HERE! This is by far the worst service, customer service, and staying accountable for repairs UNDER warranty I have ever seen. I wish I would have taken the time to review them before I made this grave mistake. They had my vehicle for nearly 5 months. Now that I have it back, I continue to have issues with the repairs that they did. However, I was advised that although the warranty states, and I quote "We guarantee the work performed at A&W Auto Body, Inc. as long as said vehicle shall remain under present ownership." Well I still own the vehicle and was advised that even though there were 8100$ worth of repairs done, they will only cover the paint. They were supplied used parts, that were faulty, I get it, thats not fully there fault, however these parts are not working. My rack and pinion is leaking. A part that they replaced and now are refusing to fix. They said, The used parts you were supplied had only a 30 day warranty, my vehicle was still in their shop when this warranty expired. Nothing I ever received from A&W informed me first of all, that they were using used parts and secondly, that they only had a specific time frame under warranty. So I purchased the parts out of pocket, expecting them to at least warranty the labor to reinstall them. NOPE!! They said the only thing after 8100$ that they will warranty is the PAINT! Save yourself the hassle. This has been an eye opening experience. One I hope to never repeat, but I can assure you I wouldnt ever consider taking another vehicle here.

Julia Haffey

I have no other words more than THANK YOU to the entire crew at A&W Auto, they did an amazing job on my Jeep Patriot, i am very satisfied with the results! I spoke with Scott over the phone and immediately scheduled me for an estimate. Once i got there RICH took pictures of every single detail of what needed to be repaired, and a week later they started working on my car. The following week my car was ready, looking brand new and they even detailed it, i have to admit, my car was a mess when i hand it to them, and they gave it back sparkling clean. I have another jeep that got hit while parked as well, and will definitely take it to this shop. Again, hands down to Rich because besides being very patient with me and answering every single question i had, He even went the extra mile to the point of waiting for me after closing time to get my car before the weekend, so to you Rich, THANK YOU VERY MUCH! Due to the amazing service and outstanding customer service I will bring my other Jeep to be repaired. To the people stating their stuff got lost, etc. I feel your pain, it is unfortunate that things like this happened, but i have to say that, THEY DO ASK YOU TO TAKE ALL OF YOUR BELONGINGS FROM YOUR VEHICLE BEFORE LEAVING THE SHOP, they made sure I took everything i had in my car before i left the shop. Hopefully you will get your things back.

Ashley Stephenson

My brand new 2014 car was hit in the back bumper (hit and run......gurrrr!!). My insurance company provided me a list of auto body shops around me and A & W was on their list. They were able to get me in for an estimate quicker than any of the other auto body shops. They were very professional and polite upon my arrival. I received an estimate from them and proceeded to schedule to get my car fixed. They called and had me picked up to get a rental car. Eric kept me informed over the 3 days they had my car on what was going on, the price changes and when it would be ready. I was told it would take 2-3 days to fix, and it was done in that amount of time.Upon arrival to pick up my car it was all shiny and clean! Nothing but the best to say about this place! Thank you for making my baby look brand new as it is still brand new! THANK YOU A MILLION TIMES!!!

John Benitez

I arrive early today for an appointment and was attended to in a very professional manner right away. Having had the benefit of A&W repairing one of my cars previously, I was aware of the attentive and thoughtful service. Even though I was early, Scott immediately reviewed the damage to my car, and provided two very good alternatives: i) schedule the car for repair (with reasonable estimates for the work to be done); or, ii) he would fix it right away in a less invasive manner. He did "ii)" and I was in/out within 15 minutes. He insisted that he would not charge for his time even though the car looks 100% better. It is a distinct pleasure working with A&W; I will always return based on the proven track record and very thoughtful service. John R. Benitez

Lavonne Gonzales

I went in for an estimate for my car and asked about a loaner car. The shop said that it would be two weeks before a loaner would be available, which was fine since my car was driveable and I was on vacation for most of that time. Two weeks later, I called to see if I could schedule my repairs. The shop told me that it would be another two weeks since they underestimated how long the other car would take. Well, its been 9 weeks and I have not heard back from the shop. I scheduled my repairs with Ramsey Auto Body as they also have loaner cars and they got me in right away. I dont know how well they repair cars, since they never got around to mine, but they suck at customer service.

Quentin

Edited review: I took my 05 Chrysler Crossfire to A&W after trying to find a bodyshop in the spring that wasnt booked 3 months solid. They were able to not only get my car scheduled in a reasonable time, they had replaced the smashed in door and had it painted beautifully in a week! There was an issue with my window leaking water that needed adjusting and unfortunately someone in the neighborhood go into my vehicle while it was being worked on but when Scott found out he was very honest with me and offered to not only fix my vehicle but also reimburse me for my missing items. I appreciate that level of integrity, its very hard to find nowadays and i can say that A&W has it.

the kraken

Why do people in some of these shops think we care about what their opinion is about what our insurance company wants to cover or not? Do the quotes we asked you to do and shut up. How about that? I dont care what your opinion about our insurance coverage is. Youre an auto body shop employee, not an insurance company employee. So maybe stick to what YOUR job is. Just a thought. I dont see what the appeal is here in the slightest. So how do you rectify my wifes time you just wasted? Especially after making her wait for an appointment just to come for quotes and have you guys completely fail all over yourselves. You cant even get quotes done. How is this shop busy? Avoid.

Rebecca Rothkopf

My car was one of the billions in Denver that received pretty extensive hail damage over the summer. The waiting time to get my car in was less at A&W than it was at other shops, but the service was still fast and great! You cant even tell the roof of my car had to be replaced, and the cost of repairs was actually less than what my insurance company estimated it would be. Additionally, the staff was responsive and super friendly. I was extremely satisfied with my experience here and would highly recommend A&W to anyone who needs bodywork done on their car.