Address: | 650 W 106th Ave, Northglenn, CO 80234, USA |
Phone: | +1 303-920-2963 |
Site: | calibercollision.com |
Rating: | 4.3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Jeff Helm
We brought my stepdaughters car in just before the Holidays. We were told they were scheduling intakes for drive-able vehicles into February. They said they would let me know if something opened up sooner, but couldnt guarantee it. Disappointed, my stepdaughter and I got breakfast and started to look around for alternatives and had set an appointment at another collision center. Before we finished breakfast, I got a call from Vera who said if we could get the car in that day, they had a cancellation and would start on it right away. We were blocks away still so we said yes, cancelled the other appointment and paid the breakfast bill. By the time we got there, Vera had the rental car company waiting there for us, we signed the initial paperwork and my stepdaughter and I were commencing with our days activities. We were told that because of the Holiday schedule, not knowing availability of parts, etc., they were estimating it would be ready by January 17th. We got a call every day from Vera. If I was not able to take the call, I had a detailed voice message waiting for me to review. I picked up the car on January 10th - a week ahead of schedule. I have dealt with Caliber before for my own car with a very similar experience from Ron at the Commerce City (no drive) Center. This is not a fluke or just a lucky coincidence. I do think the company takes "under promise and over deliver" to a new height, but it far outweighs the alternative. The Caliber Collision Centers Ive dealt with have performed, in every way, so much better than anything else Ive experienced (and unfortunately the way I drive, Ive had a lot of experience)! I wont ever consider another collision repair company after this. Id also like to recognize Rachel at the front desk in the Northglenn location. Each time I saw her she was so friendly and helpful, it really made me feel like I was getting concierge service. Clearly, this company is doing something right.
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Chris Finch
Tony and his team took great care of my BMW that had extensive body damage. They fixed the car on schedule and Tony was even willing to stay late to meet me to hand off keys. I did have an issue months later that may or may not have been related to the accident. The friendly staff set me up with Josh who quickly diagnosed the problem and fixed it at no charge. The total stop took about twenty minutes. I had taken the car to the dealer originally and they had quoted over $250 to repair the part. Caliber was friendly and supportive and solved the problem with no hassle at no cost. They do excellent work and stand behind it and the customer service is excellent. Furthermore they are trustworthy and reliable. Cant say the same for the BMW dealer (shocker). Highly recommended!
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Joseph Caruso
Caliber Collision is not only the best auto body repair shop I have dealt with, but also one of the best overall businesses in the area. Dave and Angela have helped me twice in the last 6 months and have been nothing short of amazing. They worked with me on my first wreck and associated warranty issues as well as my second wreck. The second wreck destroyed the car and caliber did a fantastic job getting the repair estimate done in a fair and timely manner and following actions were carried out flawlessly as well. I am a lifetime customer to this and other calibers now. Lets hope I do not have to return soon though. Thanks again Dave and Angela.
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Mike Ibarra
I just took my BMW 335xi through an insurance claim.The insruance provied a rental during the repair. I chose caliber collison due to the high reviews and they did great on their customer service. BUT their finished product of the repair is quite imbarrising. theres a cracked in the paint very unprofessional. any untrained eye would of seen it. the fact you would give back to the customer like that shows there no pride or just to lazy to properly complete. Definitely since they took an extra day..it should have been seen. I dont know if it could be fix with that being our only transportation and not having money for a rental..
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JT Schonhoft
My truck had $12,000 worth of hail damage and Caliber Collision had it fixed within a few weeks after the storm. It was awesome to get my truck back so quick while everyone else was still driving looking like theyre driving a golf ball. They went above and beyond and fixed a few other imperfections that were not from the storm. I cant say enough about how awesome this experience was. When the storm hit I was overwhelmingly upset because I just bought the truck. Ever since the first phone call to Caliber they made me feel at ease.
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Joye Chea
Mandy was an amazing young woman and she is the first to greet you on the phone and when you walk in the front door. Mandy is sweet and sensitive to your pain as well as bright and efficient. You know she cares about her profession as well as her company and especially me and you! Brian spent quality time with me and beware he has a strong and confident hand shake!!! Great young man who, like Mandy is kind and patient and really listens and really explains and really answers every question asked.
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Danny Secrest
I recently used Caliber Collision Center to repair damage to my daughters 2000 Honda Accord. This is the first time in many years that I have had to have a car in the body shop. All I can say is that this has been one of the best experiences for collision repair that I have ever had. The staff was super helpful, worked very well with my insurance company and kept we well informed of the progress. I highly recommend Caliber Collision Center.
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Alyssa Shippen
This place was great! After hearing about what a difficult time I had in finalizing my insurance claim, they got my car in and parts ordered right away. Dave called me with updates on a regular basis and finished my car way before the quoted date! The body work and paint look better than as if nothing ever happened and they detailed the interior!
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Dan Berry
Fantastic work. Always kept me in the loop. On time. Ryan my service technician was a rock star and great to work with. This is my 2nd great experience with Caliber. Though i hope i dont have to get my car fixed any time soon if i do it will definitely be with Caliber Collision. Thanks Guys!
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Shayne Yoakum
Only interested in talking to you if you have a big insurance claim if you want to pay for it out of your pocket they just blow you off 1 and 3 weeks to even give estimate on small Fender damage and possible paint job will never go there again for any work insurance or otherwise
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Timothy Martinez
I was thoroughly impressed with not only the quality, but also the speed at which my repair was done. The paint matched perfectly! Joey did a great job of keeping me informed during the process as well. I would definitely come back in the future if any repairs are required.
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Dean Boyle
Josh and his guys did a great job. My car looks like new and Joey kept me up to date during the whole process. They got my car in right away and got it done very quickly. The staff was very helpful and professional and I would recommend Caliber Collision to anyone.
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Lauren Scott
VERY happy with the repairs on my vehicle. I backed my 2015 Ford Escape into a pole and Chris and the team at Caliber made it look like the accident never happened. I was updated everyday on the status of my repairs. Thanks so much Caliber Northglenn!