Rickenbaugh Collision Repair

Address:	444 Kalamath St, Denver, CO 80204, USA
Phone:	+1 303-571-4443
Rating:	3.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 20

Reviews 11

Jesus Gonzalez

I was not impressed with the service I received. I took my car in as part of an insurance claim and this was supposed to be a partnered repair facility. First I was told that repairs would take about 3-4 days to complete. When the completion date rolled around I called in to ask about the status of my car and I was told there was an issue with parts. Ok, I understand that will happen from time to time. The next completion date rolls around and again, issues with parts. This went on for over 2 weeks. When I finally got my car back I was told that everything had been inspected where the damage had occurred and the only thing that needed to be replaced was the bumper. Im happy and I take my car home for the weekend thinking everything was fixed and I was finally done with this shop. NOPE! I get home and try to add windshield washer fluid to my car and the tank, which was directly behind the area where the damage to my bumper occurred, is still broken. Im so done with this place and "Tim". The only reason Im even going back is because the repair is covered by insurance. Dont waste your time here. They dont listen to anyone and do pretty shoddy work.

Nelson Mohler

When my car was returned to me after a minor hit and run, none of my dash lights worked. When I went back in and brought this to the attention of Rickenbaughs repair shops representative he tried every which way to wiggle out of any responsibility including questioning my integrity by asking repeatedly if it was like that before it was brought in and some how I had forgotten. Seriously. Deeply dissapointed and disgusted with the whole experience with how they handled this problem. Turns out, they did cause the problem and the were just covering their butt. AVOID. AVOID. AVOID, Too many good quality collision repair centers that would never treat a customer this way! I recommend Caliber collision in Denver. Always friendly, helpful and wont question your integrity or give your car back with new problems while under the guise of repairing it.

Anonymous User

I had a very positive experience. My car took about two weeks for repair after someone backed into me and tore my two side doors. While the two-week time period wasnt ideal, their work was excellent -- looks like nothing happened, they cleaned my entire car front to back on the inside and out, and the representative working with me, Audi, was always keeping me informed. I would recommend. It has been about two months since they had my car and no problems.

Mitchell Crowther

Dont go here if you are looking for a good paint job. My car had bad micro scratches all over the car after they repainted it. Returned my car 3 times to Rickenbaugh to have the scratches buffed out but they never did the job correctly. My car didnt have micro scratches when I brought in the car. Gave them 2 stars because they didnt ignore me. My last car got repainted at a different body shop and didnt see micro scratches like this.

marc laupretre

Took my car there for repair. Found overspray all over and places that were missing paint completely. Called them and they wont return my call.

Sara Richter

The staff really helped make a difficult situation convenient and easy. Thanks for being efficient, attentive and courteous!

Zach Lakovics

After doing some lengthy and aggressive research I found a VP who took charge of the case and fixed my issues.

Rob Neilley

Why can people write anonymous reviews, especially when they are negative? Competitors at work?

Kathleen Kellogg

Excellent attention to detail, beautiful work, would never know the car had been damaged.

Barry Franz

Very professional staff. High attention to quality and detail.